MSTSC.EXE errors on startup after windows update

Reply

•
•
Join Date: Dec 2006
Posts: 44
Reputation: alit2002 is an unknown quantity at this point 
Solved Threads: 1
alit2002 alit2002 is offline Offline
Light Poster

MSTSC.EXE errors on startup after windows update

 
0
  #1
Nov 6th, 2008
Hi

I'm running Windows XP Pro. SP3. RDP used to work fine but following the SP3 patch (I think) I noticed that the RDP icon had changed in appearence. When I try and use Remote Desktop it launches and then displays an error box saying

"Remote Desktop Connection has encountered a problem and needs to close."

If I leave the error message on the screen I can use remote desktop but the error always stays on top. If I click the close button on the message box it closes remote desktop.

Event viewer shows the following:

Faulting application mstsc.exe, version 6.0.6001.18000, faulting module unknown, version 0.0.0.0, fault address 0x010f7390.


It's very frustrating. Can anyone point me in the direction of a fix for this?

Regards

Alistair
Last edited by alit2002; Nov 6th, 2008 at 7:44 am.
Reply With Quote Quick reply to this message  
•
•
Join Date: Mar 2008
Posts: 28
Reputation: magic_mikey is an unknown quantity at this point 
Solved Threads: 5
magic_mikey's Avatar
magic_mikey magic_mikey is offline Offline
Light Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #2
Nov 6th, 2008
In XP SP3 a change has been made to the RDP client in regards to how to connect to a console session, previously it was nessesary to use the "console" parameter, but now the parameter has changed name to "admin".

A possible solution is

- Stop the process mstsc.exe
- Created a new folder "RDP" in %windir%
- Copy "mstsc.exe" and "mstscax.dll" from "C:\Windows\
$NtServicePackUninstall$" to this folder
- Copy the folder "en-US" "from C:\Windows\System32" to this folder
- Copy the "mstsc.exe.mui" and "mstscax.dll.mui" from "C:\Windows\
$NtServicePackUninstall$" to "C:\Windows\RDP\en-US"
- Change RDP shortcut to ""C:\Windows\RDP\mstsc.exe"

Let me know if it works.
Mikey
Reply With Quote Quick reply to this message  
•
•
Join Date: Feb 2009
Posts: 2
Reputation: tmodelsk is an unknown quantity at this point 
Solved Threads: 0
tmodelsk tmodelsk is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #3
Feb 27th, 2009
magic_mikey, thanks for your solution.

I have Win SP3 for a few months, but few days ago my remote desktop connection stopped to work, ending with error :
Faulting application mstsc.exe, ....... .

I've followed your solution and it WORKS !

Thanks !
Reply With Quote Quick reply to this message  
•
•
Join Date: Dec 2006
Posts: 44
Reputation: alit2002 is an unknown quantity at this point 
Solved Threads: 1
alit2002 alit2002 is offline Offline
Light Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #4
Mar 2nd, 2009
•
•
•
•
Originally Posted by magic_mikey View Post
In XP SP3 a change has been made to the RDP client in regards to how to connect to a console session, previously it was nessesary to use the "console" parameter, but now the parameter has changed name to "admin".

A possible solution is

- Stop the process mstsc.exe
- Created a new folder "RDP" in %windir%
- Copy "mstsc.exe" and "mstscax.dll" from "C:\Windows\
$NtServicePackUninstall$" to this folder
- Copy the folder "en-US" "from C:\Windows\System32" to this folder
- Copy the "mstsc.exe.mui" and "mstscax.dll.mui" from "C:\Windows\
$NtServicePackUninstall$" to "C:\Windows\RDP\en-US"
- Change RDP shortcut to ""C:\Windows\RDP\mstsc.exe"

Let me know if it works.
Mikey
Hi Mikey

Thanks for the tip my RDP now works without any problem. I had trouble finding the "mstsc.exe.mui" and "mstscax.dll.mui" files but it turned out that they were already in the en-US directory!

Thanks again for the help.

Alistair
Reply With Quote Quick reply to this message  
•
•
Join Date: Apr 2009
Posts: 1
Reputation: andyminto is an unknown quantity at this point 
Solved Threads: 0
andyminto andyminto is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #5
Apr 24th, 2009
Thanks Mikey - that worked for me too.

I have XP Pro SP2. I recently updated to XP SP3 but the Windows Installer stopped working so I rolled it back. After the rollback mstsc.exe stopped working (process showed in Tasl Mgr but no window appeared). I used your fix and mstsc is working OK.

Thanks again,
Andy
Reply With Quote Quick reply to this message  
•
•
Join Date: Aug 2009
Posts: 1
Reputation: alnc2004 is an unknown quantity at this point 
Solved Threads: 0
alnc2004 alnc2004 is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #6
Aug 26th, 2009
It works!

Thanks Mikey. I owe you a beer.
Reply With Quote Quick reply to this message  
•
•
Join Date: Feb 2009
Posts: 2
Reputation: tmodelsk is an unknown quantity at this point 
Solved Threads: 0
tmodelsk tmodelsk is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #7
Aug 27th, 2009
I've put this solution on my blog, and I've got a lot of valuable comments to this problem.
See http://it.tmod.pl/Blog/EntryId/115/R...n-crashes.aspx
Shortly the problem is caused by SRA64.exe trojan, that is the conclusion from people comments and investigations.
Last edited by tmodelsk; Aug 27th, 2009 at 4:20 am.
http://IT.tmod.pl
Reply With Quote Quick reply to this message  
•
•
Join Date: Sep 2009
Posts: 1
Reputation: blujason is an unknown quantity at this point 
Solved Threads: 0
blujason blujason is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #8
Sep 1st, 2009
Will this also work if running into the same problems with Windows XP and RDC coming up with error 6.0.6001.18000 but a different offset number?

I upgraded to 6.1 and since get an error that RDC has to close due to error. And uninstalling does not help. I need 6.1 in order to utilize some terminal services.

Thank you in advance.
Reply With Quote Quick reply to this message  
•
•
Join Date: Sep 2009
Posts: 1
Reputation: d_r_dan_c is an unknown quantity at this point 
Solved Threads: 0
d_r_dan_c d_r_dan_c is offline Offline
Newbie Poster

Re: MSTSC.EXE errors on startup after windows update

 
0
  #9
Sep 17th, 2009
Mike - gret solution, many thanks! Works fine for me. I guess it amounts to rolling back that part of SP3...

•
•
•
•
Originally Posted by magic_mikey View Post
In XP SP3 a change has been made to the RDP client in regards to how to connect to a console session, previously it was nessesary to use the "console" parameter, but now the parameter has changed name to "admin".

A possible solution is

- Stop the process mstsc.exe
- Created a new folder "RDP" in %windir%
- Copy "mstsc.exe" and "mstscax.dll" from "C:\Windows\
$NtServicePackUninstall$" to this folder
- Copy the folder "en-US" "from C:\Windows\System32" to this folder
- Copy the "mstsc.exe.mui" and "mstscax.dll.mui" from "C:\Windows\
$NtServicePackUninstall$" to "C:\Windows\RDP\en-US"
- Change RDP shortcut to ""C:\Windows\RDP\mstsc.exe"

Let me know if it works.
Mikey
Reply With Quote Quick reply to this message  
Reply

Quick Reply to Thread
This thread is more than three months old.
Perhaps start a new thread instead?
•
•
•
•
•
•
•
•
Message:
•
•
•
•



Other Threads in the Windows NT / 2000 / XP Forum
Thread Tools Search this Thread



Tag cloud for Windows NT / 2000 / XP
.net 3.5 3daccelertion 2007 2010 activedirectory alaris android application audio auto automatically black blue book bulletin canonical cellphones chinese chkdsk collaboration computer crash deployments desktop domain dotnetnuke drive dual error errors explorer features folder fonts format hardware internet interoperability killprocess laptop laptops lcd linux load mac memory microsoft mobile monitor motionle1600 netbooks novell open operatingsystems oracle osinstallationproblem partition product proxy raid rds remotedesktopconnection repair retail retrieve rootkit screen security server. slowperformance sp1 sp3 spyware studios technology ubuntu uninstall update upgrade usb verizon videogames virtual virus vista visual volume wab webos weecam win win32/heur windows windows7 windowsxp windowsxpnotstartingup. worm xp xpde
About Us | Contact Us | Advertise | DaniWeb | Acceptable Use Policy | RSS Feed

©2003 - 2009 DaniWeb® LLC