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Re: Infected with Hoax.Win32.Renos.vaoz. Please Help!!

 
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  #4
Nov 12th, 2008
Hello, First of all a word of caution to ALL reading this thread, ComboFix is not a general purpose cleaning tool and should not be as such. ComboFix should only be used when asked by someone experienced in the use of this tool. Using this tool without supervision can cause problems with your computer. That is why Combofix is NOT listed in our Read me before posting a request for assistance sticky.
It also says that one of the tools the poster tried to use was
DSS (which won't run)
If you will note in the above linked sticky it clearly says;
Deckards System Scanner is currently unavailable. Please continue with the rest of PhilliePhan's recommendations.
It is also noted that Registry Mechanic, Rogue Remover were used. We rarely, IF EVER recommend the use of a Registry cleaner. MBA-M DOES fix registry entries made by infections.
The detective work here was pretty good, using Jotti. Essentially smitfraudfix usually removes this. Not certain about MBA-M.
Sounds like poster knew how to proceed but do want to caution ALL please don't be using Combofix unless directed to do so as it can do damage to a computer with a problem which does not require it's use.
I would recommend that poster should REMOVE combofix from the machine since it is such a specialized tool AND updates are issued for it on a fairly regular basis. This stand alone program itself cannot be updated but requires an entirely new copy if a person is instructed to run it.

To uninstall ComboFix.exe And all Backups of files that it deleted

* Click START then RUN
* Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
When shown the disclaimer, Select "2"


Now all of this noted cpwhite, you need to begin your OWN thread, stating all the problems you are having, steps you have attempted to remove the problem and also post any logs you may have. This thread is nearly 6 months old and one should ALWAYS begin his own thread.
Create your own thread with all necessary info and we will be most happy to provide help and assistance.
Judy
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