I have done all the above, could not find anything to do with norton in my add/remove panel, so did the system check as recommended, found 18 Norton associated things and deleted them, there are 3 though it wont let me delte, there is also beneath them lots of "spuninst" I googled this and it says not to remove these as they are hidden from thicko's like me lol.

I no longer have the red Icon with the white cross on it, but still have the "delself" icon on my desktop do I need to do anything with this?

many thanks for your hepl.