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Re: extmgr32.dll problem

 
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  #8
Nov 16th, 2008
I hope you followed the instructions with ESET scanner and Rebooted your computer, because final cleaning would not take place until a reboot. I say this because you didn't follow the directions for combofix. The instructions clearly state this;
...make sure you save it directly to your Windows Desktop
but you ran combofix from here;
Running from: c:\documents and settings\Richard Fedie\My Documents\antivirus\ComboFix.exe
There were some additional fixes which needed to be done with combofix but because it was not downloaded to the desktop as directed this cannot be done plus if incorrect removal had taken place (which thankfully I don't believe happened) there would be no backups saved where you had the program placed. They will only be saved properly and then able to be used if the program is downloaded and run from the Desktop.
You will need to go into c:\documents and settings\Richard Fedie\My Documents\antivirus\ and delete that combofix. ESET scanner may have removed some of the items we needed to remove so maybe combofix will not be needed, we will see.
Run me a new HJT scan please.
Judy
Last edited by jholland1964; Nov 16th, 2008 at 4:34 pm.
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