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Re: Explorer.exe Crashing and Rebooting

 
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  #2
Nov 30th, 2008
Great job and very efficient following of instructions. Just the kind of threads I love!
I ran ATF-Cleaner, except for Firefox files.
I need to know if it's necessary to delete all those files?

I also ran CCleaner.
One program or the other is fine, but yes the ALL files found should be deleted some of the infections found by the ESET scanner were within all of these items probably located by one or the other program. Use CCleaner and have it Analyze and Run Cleaner.
Open your Spybot program and Clean out the Recovery. This is also where some items found by ESET were located. They wouldn't be dangerous but no need to keep them as you would not want to put them back, they are infections.
Now run the ESET Scanner again and this time let it Fix/Remove everything found. Save the log for posting here.
Reboot.
Run MBA-M again. Update it first. Then run again and Remove everything found.
Then run a new HJT scan and save the log.
Post back here with all requested logs.
Judy
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