Can you please do the following.
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Scan with
HijackThis and then place a check next to all the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
Now, close
all instances of Internet Explorer and any other windows you have open except
HiJackThis, click "
Fix checked".
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Locate and
delete the following item(s), if present. Make sure you are able to
view system and hidden files/ folders:
Search for...
ALCXMNTR.EXE
...using "
Start | Search...".
-
Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them in
Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in
Safe Mode hit enter.
-
Reboot.
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After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.