Hi kingy,

Your thingie didn't work but I got this message the oter day from MSN Hotmail Technical Support. I haven't tried it yet so don't now if it will work... not had the time 'cause I'm head's deep in studies... let me know if it's any good hu?

If you are using 'Internet Explorer', I would recommend you to clear temporary internet files, delete cookies, reduce security level of the browser as given below, before signing into your hotmail account. Let me walk you through the steps to resolve this issue:

· Click ‘Internet Explorer’, under ‘Tools’ menu, click ‘Internet Options’
· On the ‘General’ tab, click ‘Delete Cookies’ in the ‘Temporary Internet Files’ section, click ‘OK’
· Click ‘Clear History’, click ‘OK’
· Click ‘Delete Files’
· Select the ‘Delete all offline content’ check box and click ‘OK’

· Click ‘Programs’ tab
· Click ‘Reset Web Settings’ button

· Click ‘Settings’ tab
· Adjust the amount of disk space to use setting to 10 MB
· Click ‘View Files’
· When the ‘View Files’ window appears, press CTRL+A to select all the files and press ‘Delete’, click ‘Yes’ and close the window
· Click ‘OK’ to close the ‘Settings’ dialog box

· Click the ‘Security’ tab
· Click the ‘Internet’ icon
· Click the ‘Default Level’ button if it is available and click ‘Apply’. Repeat the same for the ‘Restricted, Trusted and Local Intranet zones’ or move the slider down to the medium-low or low
· If 'Default Level' button is not available then click the ‘Custom Level’ button and select the medium-low or low option from the ‘Reset To’ drop down menu for the ‘Restricted, Trusted and Local Intranet zones’ and scroll to the ‘Scripting’ section
· Under ‘Active scripting’, ‘allow paste operations via script’ and ‘Scripting of Java applets’, check ‘Enable’
· Click ‘OK’

· Click the ‘Privacy’ tab
· Click the ‘Edit’ button. If the sites appear under ‘Managed Web sites’, click ‘Remove All’ in the ‘Per Site Privacy Actions’ window and click ‘OK’
· Click the ‘Default’ button if it is available or move the slider down to 'Low' and click ‘Apply’

· Click the ‘Advanced’ button, if "Override Automatic Cookie Handling" is selected, please confirm that first party cookies and third party cookies are set to ‘Accept’
· Click ‘OK’

Now sign in to your Hotmail account and please refresh the page or press ‘F5’ key to refresh often after signing in.

If you still come across any issues, please write back confirming the following details:

1) Have you installed a Pop-up Blocker/Toolbar?

2) Do you have any anti virus software running on your system?

3) Are you aware of any software that has recently been installed/uninstalled?

4) Does the issue occur on multiple computers?

5) Do you have any firewall enabled on your system?

6) Please provide us the details with the exact error message that you may receive.

7) Which browser are you using? Please specify the browser version also (for e.g. Internet Explorer 6.0).

8) Which operating system are you using (for e.g. Win Xp, Win 2000, Win 98)?

9) Could you please provide us your Hotmail address.

We are eager to resolve this issue and look forward to receive the requested information. Once we receive the information we will be able to assist you in a better way.

We appreciate your patience and understanding in this regard.

If you require further assistance, please feel free to contact us. We would be glad to help you.

Thank you for choosing MSN Hotmail. Have a nice day.

Regards,

Parampreet Singh
MSN Hotmail Technical Support

GIVE IT A GO IF YA GOT THE TIME! xx