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Serious Virus won't even let me search for help . . .
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Join Date: Nov 2008
Posts: 31
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Hello. I wasn't sure if there was anything else I was supposed to do with those files that I can't remove from the desktop. I wasn't sure if they were related to any of the viruses or not.
And I wanted to take the opportunity to thank you for your help. I cannot possibly tell you how much I appreciate everything you did! I was frantic there, and you totally walked me through every step and got my computer back to normal. So thank you very, very much!
Is there somewhere I can leave a good rating for you, or do I mark it as case closed or what can I do?
Thanks again!
And I wanted to take the opportunity to thank you for your help. I cannot possibly tell you how much I appreciate everything you did! I was frantic there, and you totally walked me through every step and got my computer back to normal. So thank you very, very much!
Is there somewhere I can leave a good rating for you, or do I mark it as case closed or what can I do?
Thanks again!
My apologies. I totally missed your previous post.
Can you go into the desktop folder and delete those files? If not, post back the full path including the file name.
Can you go into the desktop folder and delete those files? If not, post back the full path including the file name.
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Join Date: Nov 2008
Posts: 31
Reputation:
Solved Threads: 0
No worries at all. I know it takes me a while to respond sometimes too.
I tried to delete those mysterious files from the desktop folder, but I still get the error that they cannot be moved. I tried scanning them with a virus program, and they appear to be fine, and the file size is 0K. But it's strange that I cannot get rid of them.
Here are the path names:
C:\Documents and Settings\Charlie Kierscht\Desktop\CAGHQ7GL
C:\Documents and Settings\Charlie Kierscht\Desktop\CATOMXHN
Thanks.
I tried to delete those mysterious files from the desktop folder, but I still get the error that they cannot be moved. I tried scanning them with a virus program, and they appear to be fine, and the file size is 0K. But it's strange that I cannot get rid of them.
Here are the path names:
C:\Documents and Settings\Charlie Kierscht\Desktop\CAGHQ7GL
C:\Documents and Settings\Charlie Kierscht\Desktop\CATOMXHN
Thanks.
If you right click on those files and select Properties, are you able to hide them by selecting the 'Hidden' box and applying the setting?
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Join Date: Nov 2008
Posts: 31
Reputation:
Solved Threads: 0
I also notice that I cannot get rid of "Wild Tangent." I did some research and found out that it's related to some sort of gaming software. And if I remember right, I got a free game from the McDonald's Monopoly game several years ago, and even though I got rid of the game, the Wild Tangent portion remains. Is it something I should get rid of, or is it no big deal?
If you want, we can try deleting those two files and see how things go afterwards?
Wild Tangent is no biggy, but I usually get rid of it.
Wild Tangent is no biggy, but I usually get rid of it.
I cannot see wild tangent in the hijackthis log. It must be in your uninstall list.
What about the two desktop files? You want to try something that will maybe delete them?
What about the two desktop files? You want to try something that will maybe delete them?
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