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Re: can't install hijackthis, and can't update any antivirus or spyware tools

 
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  #2
Jan 4th, 2009
Hi and welcome to Daniweb

Please right click on hijackthis.exe and select Rename. Change the name to analysethis and hit the Enter key.
Re-run Hijackthis and save the log and post it back here.

==

Open Device Manager and on the VIEW Tab, select the Show hidden devices option.
Go down to non plug and play drivers and see if there is one called TDSSserv and disable it.

==

Reboot and try again.

Download and run malwarebytes antimalware and delete everything it finds. Make sure you update it first. Latest version is 1605 I believe.
Post the log from it's run and an hijackthis log after rebooting your system.
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