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Re: can't install hijackthis, and can't update any antivirus or spyware tools

 
0
  #4
Jan 5th, 2009
Originally Posted by Zlix View Post
and here is hijackthis log after reboot (i didn't know that hijackthis overwrite logs so i don't have log before rebooting)
Actually, it doesn't, but you posted the log that was needed anyway .

==

Can you please do the following.

===============

Can you disable Windows Defender as it may interfere with the removal process. Please leave it disabled until your PC has been given the all clear.
  • Open Windows Defender
  • Click Tools
  • Click General Settings
  • Scroll down to Real Time Protection Options
  • Uncheck Turn on Real Time Protection (recommended)
  • After you uncheck this, click on the Save button
  • Close Windows Defender

===============

Scan with HijackThis and then place a check next to all the following, if present:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: (no name) - {140BD8E3-C167-11D4-B4A3-080000180323} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - Startup: AutorunsDisabled
O4 - Global Startup: AutorunsDisabled

O9 - Extra button: (no name) - AutorunsDisabled - (no file)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
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