Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

Thread Solved

Join Date: Dec 2008
Posts: 3
Reputation: merns2 is an unknown quantity at this point 
Solved Threads: 0
merns2 merns2 is offline Offline
Newbie Poster

Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

 
0
  #1
Jan 4th, 2009
I am running Windows XP and after downloading service pack 3 I have not been able to access the control panel, My Computer, My Pictures, etc. When I right click on Start and then left click on "Explore" I get an error message and cannot drill down. I run Trend Micro Security Pro as virus protection. I have used System Restore to go back to an earlier configuration but the problem persists. After reading threads here at daniweb I have downloaded Spybot and have run that and have cleaned up a few viruses. I have downloaded Hijack This and have run that as well. Can anyone offer some help ?
Reply With Quote Quick reply to this message  
Join Date: Aug 2003
Posts: 9,680
Reputation: caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold 
Solved Threads: 506
Team Colleague
caperjack's Avatar
caperjack caperjack is offline Offline
Posting Prodigy

Re: Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

 
0
  #2
Jan 4th, 2009
well if it happened after you install sp3 then why are you running spyware tools ,did you try hitting f8 on startup and go to safe mode ,see if you can ,and if you can go to control panel see what happens ,if you can go to add and remove programs and uninstall sp3 . and if that does nothing for you go to antivirus/spyware and other nasties of this forum and read the top stickies and do as suggested .do not post hijackthis log here .
http://www.daniweb.com/forums/forum64.html
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
Reply With Quote Quick reply to this message  
Join Date: Dec 2008
Posts: 3
Reputation: merns2 is an unknown quantity at this point 
Solved Threads: 0
merns2 merns2 is offline Offline
Newbie Poster

Re: Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

 
0
  #3
Jan 4th, 2009
I used system restore and went back to my set up before I downloaded SP3 and I believe that means that the SP3 updates are not running now . When I go into safe mode I have the same problems - cannot access My Computer, My documents, control panel etc. I figured I had a virus and ran the spyware tools.

Right now I do not know for sure if this is an SP3 related problem or a virus issue and not sure what top stickies I should follow.
Reply With Quote Quick reply to this message  
Join Date: Dec 2008
Posts: 3
Reputation: merns2 is an unknown quantity at this point 
Solved Threads: 0
merns2 merns2 is offline Offline
Newbie Poster

Re: Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

 
0
  #4
Jan 5th, 2009
Ok, problem is solved. I ran SFC/scannow and the problems seems to be solved.

Thanks.
Reply With Quote Quick reply to this message  
Join Date: Aug 2003
Posts: 9,680
Reputation: caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold caperjack is a splendid one to behold 
Solved Threads: 506
Team Colleague
caperjack's Avatar
caperjack caperjack is offline Offline
Posting Prodigy

Re: Downloaded Service Pack 3 and now cannot access My Computer, Control Panel, etc.

 
0
  #5
Jan 5th, 2009
ok,
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
Reply With Quote Quick reply to this message  
Reply

This thread has been marked solved.
Perhaps start a new thread instead?
Message:



Similar Threads
Other Threads in the Windows NT / 2000 / XP Forum
Thread Tools Search this Thread



About Us | Contact Us | Advertise | DaniWeb | Acceptable Use Policy | RSS Feed

©2003 - 2009 DaniWeb® LLC