Here I am again.

Good news / bad news. I am able to create the Outlook problem at will.
I recently purchased and installed an HP, J6480, All-in-One Printer, Fax, Scanner, copier, et al. I have had a number of "unusual" symptoms with this device. I have uninstalled the software, reinstalled it, tried the "Corporate" version of their software, etc. The inital problem I had was a tremnedous slowing down of my boot process. Although, even with the HP software completely removed, the boot was slow. I have also upgraded to the new 8.0 version of AVG. I tried uninstalling it and still a slow boot. That is what led me to adding memory. Involking Task Manager Resources showed me often to have only 60K of Available.

So...I purchased and installed the new memory. I have AVG 8.0 and the fullsuite of HP, J6480 software installed. My boot up is now liveable although still somewhat long and the computer runs OK. But now I have this crash message when I terminate Outlook.

I found I can start and terminate Outlook with no crash error message if I don't print. If I print, even so much as a one line email and then terminate it crashes when closing down.

I just tried printing on my HP 970 connected to a USB port and it does not cause the Outlook error message. Then I tried the J6480 and it caused the error. The J6480 is attached via an Ethernet cable to my Linksys WRT54G broadband router. The Linksys provides my local wireless network.

So, is it the HP software? Or is the software using some of my new memory that is at fault?

I am thinking (as musch as I hate to do it as the memory modules are very hard to remove and install) it makes sense to simply swap the memory modules. The symptoms should change if the memory is at fault?

Neil


Neil