when i click turn off computer in the start menu the[stand by , turnoff ,restart box ] does not appear. I have Dell xps 400. I just quickly touch the shutoff button and the computer shuts down normally. If i do not run my Yahoo browser the box will work. If I go on line and browse a little then log off my browser and completely shut off my modem I can not get the shut down box to appear. When i touch the shut down button.,even though I have logged of and shut off my modem,a box appears and tells me my browser is shutting down.

Have you scanned for malware yet? I'd suggest running Malwarebytes Anti-malware if you haven't.

HoustonIT

Thanks for the reply. Just downloaded Malwarebytes Anti-malware, installed and ran a quick scan and found no problems identified. Will run a thurough scan tonight befor I sut down for the evening.

Btw. uninstalled and reinstalled my yahoo browser just in case but that did not help either.

Pawgy

I just completed a thorough scan with Malwarebytes Anti-malware and it didn't find any problems. It did not slove my problem but at least I Know my computer is free of malware.

Thnaks anyways.

Pawgy

What are you running? XP or Vista?

There is a registry VALUE (not key) you could look at with Regedit

PowerDownAfterShutdown

If the DATA value is 1, change it to 0 and see if it restores the items.

If that works, we can go on to look at how the value came to be 1.

XP 2ed edition

Did a "find" in regedit for PowerDownAfterShutdown and the number listed is "0"

Did a "Find" in regedit ,PowerDownAfterShutdown and the number is"0"

I have seen a similar issue where the standby button is not displayed. This was caused by the incorrect graphincs driver, an update to the correct driver solved the issue.

Have you tried uninstalling the yahoo browser and using an alternative? Will it shut down normally without the yahoo browser installed.