Originally Posted by
kilegoty 
i have scanned my computer with kaspersky and eset wanted to install something so i opted not to use their scanner but kaspersky is always up to date and it found nothing
there is that weird thing at the bottom of the hijackthis log that wont go away when i try and get rid of it that has the "(file missing)" next to it
also
i recently noticed something popping up on my desktop after i run certain programs that is a .txt file called "memreport"
i have no idea what it does and it usually doesnt even have anything written in it??
very strange
thanks for your help too!
i hope something changes because i use my computer to make music with and its my life really
thanksssss
kilegoty
We ask that you run ESET Scanner because it does have the capability to fix whatever is found. It does require the use of and active X download. Kaspersky, while very good, no longer offers the option to fix.
the file you see appear on the desktop, while a lot of info is not found about it, does appear to be malware related.
I have repeatedly asked for the name of the program and it's version that you are having difficulties with but you have declined to be forthcoming on this.
We have certain steps we ask people to do, one of which is provide ALL information requested and the second is to follow all the steps we request and post the logs. You have completed none of those requests. I don't see how I can offer anymore help unless I get the answers to the questions I have asked AND have you complete the steps requested.
The O23 entry in the HJT log you noted is a file which was started from Services, it can't start because the file is no longer there. But the "start order" is still there in services and in order to get this to stop appearing in your HJT log you will have to disable that using Services and change it's start up from Automatic to Disabled.
Last edited by jholland1964; Jan 12th, 2009 at 7:15 pm.