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Re: program crashes immediately when opening - HJT log included...

 
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  #9
Jan 13th, 2009
Thanks for the info. Don't worry about that Deckard Scanner, meant to tell you to ignore that one anyway, it hasn't been available for a long time. If you note in the list of instructions it will tell you to ignore that part of the instructions.
I notice you have several of the Native Instruments programs on the computer is the one you noted the only one which causes the computer to crash? Forgive me for asking what may sound like silly questions but I am not familiar with the program...is this a stand alone program, the Native Instruments Massive, or must it have the others to run properly? The reason I ask is maybe there is a problem with the entire "package" of Native Instruments programs that just the removal and reinstall of the one isn't enough. Do the other ones work ok? Were these installed via downloads or do you have an install disk for the programs?
Can you give me a new HJT scan run since the ESET and MBA-M scans were run? ESET didn't find anything but MBA-M certainly did.
Judy
Last edited by jholland1964; Jan 13th, 2009 at 12:54 am.
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