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computer robooting
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Join Date: Jun 2005
Posts: 53
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Junior Poster in Training
Hey there,,
I know that you guys can usually help me with my computer probs, so here goes again. My pc seems to be randomly rebooting. When it restarts, I get an error message saying that it has recovered from a serious error, something to do with usb problems, but I'm not using any usbs at the moment. The error message is something to do with 'minidump', whatever that is! can you help me please?
Froot_loop
I know that you guys can usually help me with my computer probs, so here goes again. My pc seems to be randomly rebooting. When it restarts, I get an error message saying that it has recovered from a serious error, something to do with usb problems, but I'm not using any usbs at the moment. The error message is something to do with 'minidump', whatever that is! can you help me please?
Froot_loop
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Join Date: Mar 2007
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Practically a Master Poster
I used to have a similar issue with usb, but that was because of the bus power limit. If you don't have anything plugged in, I would think it is something else though...
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Join Date: Jun 2005
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Junior Poster in Training
I have got no idea...............any suggestions?
Okay here is what to do
go control panel -> system -> Advanced tab -> startup and recovery button
Disable "automatically restart"
Enable "write event to system log" if it isnt already
Next time it crashes a BSOD will be shown. Record the number (0x something) and post it here.
go control panel -> system -> Advanced tab -> startup and recovery button
Disable "automatically restart"
Enable "write event to system log" if it isnt already
Next time it crashes a BSOD will be shown. Record the number (0x something) and post it here.
If i am helpful, please give me reputation points.
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Join Date: Jun 2005
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Junior Poster in Training
Hi there,
OK...the computer crashed, as predicted but one of my kids rebooted it without getting the BSOD information that you asked for. Is there any other way of finding it out or do I have to wait for it to crash again? It seems to be doing it once a day at the moment.
Froot Loop
OK...the computer crashed, as predicted but one of my kids rebooted it without getting the BSOD information that you asked for. Is there any other way of finding it out or do I have to wait for it to crash again? It seems to be doing it once a day at the moment.
Froot Loop
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Join Date: Jun 2005
Posts: 53
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Junior Poster in Training
Have looked into it a little further and found this logfile under system error log so this is around the time that it tried to reboot last night. It gives this description:
"The computer has rebooted from a bugcheck. The bugcheck was:
0x000000fe (0x00000005, 0x8485e0e0, 0x10397001, 0x8482cdf8). A dump was saved in C:\WINDOWS\Minidump\Mini011309-02.dmp."
Is this helpful?
Froot loop
"The computer has rebooted from a bugcheck. The bugcheck was:
0x000000fe (0x00000005, 0x8485e0e0, 0x10397001, 0x8482cdf8). A dump was saved in C:\WINDOWS\Minidump\Mini011309-02.dmp."
Is this helpful?
Froot loop
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Join Date: Jun 2005
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Junior Poster in Training
Hey,
I've downloaded the hotfix as instructed and run it. Is anything supposed to happen or does it just extract the files and that's it? After I have done that do I need to do anything else before downloading SP3?
Cheers.
Froot_loop
I've downloaded the hotfix as instructed and run it. Is anything supposed to happen or does it just extract the files and that's it? After I have done that do I need to do anything else before downloading SP3?
Cheers.
Froot_loop
Might be a good idea to back up your files and folders before installing SP3 to be on the safe side.
And to run it, isn't one of the extracted files an exe that you need to run? If in doubt, directions here
And to run it, isn't one of the extracted files an exe that you need to run? If in doubt, directions here
Never approach a computer with the words "I'll just do this quickly..."
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