cguan_77: I booted with the ubcd4win and ran virus scan found nothing, also done spyware scan from there just some tracking cookies that was it.

c-tech: I have tried repair instal and recovery console but they did not work.

it looks like i just may to reformat, i have an image of the drive so at least i can put the customers data back. but i would really like to fix the issue instead of doing a format.