when I run dxdiah, error: problem getting extra sound info, result code = 0x887800a (request failed because directsound resources, such as the priority level, were already in use by another calleron the sound tab it says

Name: modem #0 line playback (emulated)

and most of the other fields are blank...

The file ctlface.sys on creative wdmedia drivers is needed,

Ok you need your drivers get them from www.creativelabs.com Click support/downloads/and find yours http://us.creative.com/support/downloads/
Then download the drivers.

How do i find my modle number so i can "select my product"

To the snowman:

I do have administrative priviliges, and I did reinstal it like it said.

Ok, sound IS back. woohoo!

Ok, thanks for all your help, I appreciate it, do you think the repair did any good?

one last thing, i still dont have a firewall, can anyone think what might be the problem? or maybe suggest s omething else?

thanks

First did you create 1 root/ Administrator account & 1 limited/non root account

Create User Accounts
Creating a user account on Windows XP is very simple. You must be logged in as Administrator to do so. Open the User Accounts control panel and click Create a New Account. Make sure the accounts you create are limited. You may also want to create a guest account for visitors.



Each account has its own desktop, computer settings, and My Documents folder. Users of one account can't read or modify the files owned by other users. You can customize your account to look exactly as you want it without affecting other users.

After you have both accounts setup delete/unistall the sygate or any other firewall
then reboot and reinstall it again.Post back after you try the reinstall of SYGATE

Oh and yes the repair did much love to your comp believe me!!!!

ok I know what different accounts are and hwo to make them and all that,

but why do i need a non administrative one?

Is buying systemworks worth it?
Big B response:
No I wouldnt pay for a firewall when you can get one for free SYGATE is good.


this came with norton 2002, but i ran into some problems trying to updat it, i dont remember exactly what they were, because i cant try again because now every time I try to launch norton it comes up and dissappears....

Big B response:
Your the viruses diabled your norton.Thats why it was not working right and it was disappearing on you.

Ok I want you to install the sygate on an admin account try what I told you in my last post.

ok, first the norton is still disappearing, now does this mean there is still a virus, and do i even still need notron now that i have the other things?

so your saying i should have only one administrative account, that i dont really use except to change major things, and use the other one as my account?

so what does that have to do with the firewall, i did install it on an administrative account...

ok, first the norton is still disappearing, now does this mean there is still a virus, and do i even still need notron now that i have the other things?
Big B response:
OK the windows repair only repaired windows products not Norton.Your Norton is still damaged you need to unistall it by clicking START/SETTINGS/CONTOL PANEL/ADD AND REMOVE PROGRAMS......Find Norton and unistall it.If you want to have it again reinstall it by using the NORTON CD that came with your computer.

so your saying i should have only one administrative account, that i dont really use except to change major things, and use the other one as my account?
Big B response:
Yes correct you primary account you browse with and play games on will be you LIMITED account. (AKA non Root) You only need to go on the Admin account(AKA Root) when you have to.

Ok thanks, I did what you said with the accounts, and I got the firewall running.


Ok, a couple problems with the limited accounts, well first, It doesnt allow me to close the firewall on a limited account, but I can close the AVG. Now I installed the AVG on that account when it was administration, so should I be able to close it? if i can, is there a problem with that?... so.. any thoughts?

ok, i cant connect with a limited account, it says only administraters can acces the connection manager... how do I fix this?