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uggghhhhh!!!!!!

 
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May 27th, 2009
ok .....i have done some research on my comp...i had a question before and could not find an answer....
ok i had and still have a problem with my comp, it reads and plays dvds but not reading or playing cds...not even antivirus software, so i decided to do a comp diagnostic test..which did not help was not able to read the cds either...so i went into the diagnostic tools help..and it says something about blu-ray drive test???????uggggghhhhh ok can someone tell me if thats why my comp wont read any cds cause i might need blu-ray discs ..or does that not make a difference? i have no clue im just frustrated...
please help before i throw my comp
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?

You could also see if the problem is the same in safe mode.
Last edited by Xlphos; May 27th, 2009 at 7:16 am.
I don't mind helping but please mark your thread as solved once the problem is sorted. If you figure it out tell us how you did it, don't just abandon your thread!
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
More info please! Have you been able to use cd on the drive in the past?

Is the device listed as a dvd cd-rom device in your device manager?
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Originally Posted by greeneyyedgurl View Post
...not even antivirus software,
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Originally Posted by caperjack View Post
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
i tried it with explore and it still does nothing
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Originally Posted by A1 data nz View Post
More info please! Have you been able to use cd on the drive in the past?

Is the device listed as a dvd cd-rom device in your device manager?
it is listed as dvd/cd-rom drives
then i drop down menu and it reads
tsstcorp cddvdw ts-h653n ata device
and i have never been able in the past to use any cd's or installm software...only dvd's will play
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Originally Posted by Xlphos View Post
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?

You could also see if the problem is the same in safe mode.
i sent you a private message...
i have tried many cd's
how do i check it in safe mode?
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Enter safe mode, just reboot PC and when it restarts just press F8 until choices are given:
1. Safe mode
2. safe mode with networking
3.........
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
Hi,

If trying safe mode results in the same then you could try a bootable CD. This should determine if it is a Operating System issue or Hardware issue.

If we can't solve your problem you may have to buy a new drive. hopefully that won't happen.
I don't mind helping but please mark your thread as solved once the problem is sorted. If you figure it out tell us how you did it, don't just abandon your thread!
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Re: uggghhhhh!!!!!!

 
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May 27th, 2009
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