Hi Judy,
This was a very impressive Thread. I also have the same probem. I currently have a Dell Dimension 9150 desktop and my spybot software found malware. But now everytime I start my computer it freezes at the Windows XP welcome screen. I then try to start the machine by disconnecting my wireless internet and it works. Because my machine does not have hardly any documents, etc. would doing a PC Restore to Dells factory settings also work?
Or does the malware continue to infect regardless of restoring to factory settings?
Please advise.
Vin