Hello.
I'm not the most computer literate, but I'll try to explain as best as I can.

I am using my laptop with Windows Vista Home Basic and a linksys router. My connection says it is connected, but when I open both browsers (Firefox and Internet Explorer 7) nothing happens except a message explaining it cannot connect to the server. Msn Messenger works perfectly fine, it seems to just be the internet from what I know. If there is anything else you need to know, let me know. Please help me, this is driving me insane.
Thank you.

There is this problem with wireless connectivity on Vitsa laptops. There has been no hard and fast solutions for the same but 5 different methods worked for 5 different people ( though none for me ) Just search for " Vista wireless connectivity problem " on Google and the answers should appear.

Alright, I give it a try. Thanks.

Okay, so I have done a few things. First, I visited the microsoft link someone provided and followed to the instructions on modifying something in the registry, that did not work. So I found another post similar to mine on another site and ran a few tests. Here is the original information for the ipconfig/all on cmd:


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Shainas_Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : launchmodem.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : launchmodem.com
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-DE-91-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e110:b546:b480:c0a2%9(Preferred)
IPv4 Address. . . . . . . . . . . : ***.***.*.***
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 14, 2009 1:02:23 AM
Lease Expires . . . . . . . . . . : Sunday, August 16, 2009 3:08:55 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-16-D4-A1-9C-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7EB02A15-56DD-435C-87B6-87575E95D
C4A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.launchmodem.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::105b:3b9e:b76f:11dd%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

**Note:I've taken out the Ip Address because my father is paranoid about it, but if it is needed I will post it.**

The next thing I did was this:
TCP/IP stack repair options for use with Windows Vista.

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

I rebooted the computer and tried the internet, still nothing. I ran some tests with these instructions on the command prompt:
IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com


Here are my results:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Shainas_Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : launchmodem.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : launchmodem.com
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-DE-91-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e110:b546:b480:c0a2%9(Preferred)
IPv4 Address. . . . . . . . . . . : ***.***.*.***(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 15, 2009 3:50:14 PM
Lease Expires . . . . . . . . . . : Sunday, August 16, 2009 3:50:13 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-16-D4-A1-9C-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7EB02A15-56DD-435C-87B6-87575E95D
C4A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : launchmodem.com
Description . . . . . . . . . . . : isatap.launchmodem.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::105b:3b9e:b76f:11dd%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>ping ***.***.*.***

Pinging ***.***.*.*** with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for ***.***.*.***:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows\system32>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=2ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

C:\Windows\system32>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=3ms TTL=63
Reply from 192.168.1.254: bytes=32 time=4ms TTL=63
Reply from 192.168.1.254: bytes=32 time=2ms TTL=63
Reply from 192.168.1.254: bytes=32 time=2ms TTL=63

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 2ms

C:\Windows\system32>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=45ms TTL=50
Reply from 206.190.60.37: bytes=32 time=44ms TTL=50
Reply from 206.190.60.37: bytes=32 time=44ms TTL=50
Reply from 206.190.60.37: bytes=32 time=44ms TTL=50

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 45ms, Average = 44ms

C:\Windows\system32>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=91ms TTL=48
Reply from 209.131.36.159: bytes=32 time=89ms TTL=48
Reply from 209.131.36.159: bytes=32 time=90ms TTL=48
Reply from 209.131.36.159: bytes=32 time=90ms TTL=48

Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 89ms, Maximum = 91ms, Average = 90ms

C:\Windows\system32>



Now what am I suppose to make of this information???!! I don't understand the numbers, but where the IP was pinged, I can see it failed. Why is that?

I figured it out. Apparently there was still components of Norton on my computer, I used the Norton Remove Tool from the Symantec website, restarted and voila. Thanks for the support guys.