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| LAN, limited or no connectivity Hey good folks at DaniWeb !!!!!!! I have a Dell Dimension 3100, Windows XP home, SP3 The computer had many trogans and viruses on it and have been cleaned off. Now I can NOT get this computer to recieve internet packets for anything ! It says that my " Local Area Connection" speed is 10 mbps. But that I have "Limited or no connectivity". I have tried Winsockfix.exe, and that didn't help. Local Area Connection is enabled. I've tried hooking the Ethernet cable straight into the computer and I've tried running it into a small hub, where another computer is hooked up and running on the internet just fine. I've tried ipconfig /flushdns, ipconfig /renew & release. I have hit the " REPAIR" button many times. I have tried unplugging the power to the hub for 30 seconds and plugging it back in. I even put a Linksys Network Ethernet card in it and tried using that . All I got was the same results. Any help out there ? All help is very much appreciated !!!!! |
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| Re: LAN, limited or no connectivity Lets have a look and see if there's anything lurking in your registry that shouldn't be! Download a copy of HiJackThis and save it to a folder on your desktop. Do a scan and save a logfile. Post your logfile here......Download HJT latest version here: http://www.geekpolice.net/freeware-d...ght=hijackthis Regards |
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| Re: LAN, limited or no connectivity Thanks for your reply !!!!!!! Here is a log file from today.... Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:00:52, on 7/27/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R3 - Default URLSearchHook is missing O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Brenna Jones\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: CarbonPoker - {e4e8c758-34b4-44bb-8ef9-1f0786e81d2d} - C:\Documents and Settings\Brenna Jones\Start Menu\Programs\CarbonPoker\CarbonPoker.lnk (HKCU) O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O15 - Trusted IP range: http://195.95.*.* O15 - Trusted IP range: http://195.225.*.* O15 - Trusted IP range: http://216.236.239.193 O15 - Trusted IP range: http://216.236.239.195 O15 - Trusted IP range: http://216.236.239.193 O15 - Trusted IP range: http://216.236.239.195 O15 - Trusted IP range: http://216.236.239.193 O15 - Trusted IP range: http://216.236.239.195 O15 - Trusted IP range: http://216.236.239.193 O15 - Trusted IP range: http://216.236.239.195 O15 - Trusted IP range: http://216.236.239.193 O15 - Trusted IP range: http://216.236.239.195 O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1188231397718 O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/G...onGameHost.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 7105 bytes Just let me know what to do next. |
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| Re: LAN, limited or no connectivity Please run HijackThis again and click "Scan". Place checks next to the following entries in the code below and close all browser and other windows except for HijackThis, and click "Fix Checked". O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Brenna Jones\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)On completion close HJT and reboot! Looks as though the pre-existing Malware variants have added some IP ranges to your trusted pages. (Unless you put them there yourself?) When it says that " Local Area Connection" speed is 10 mbps, this is refering to your network adaptor and has nothing to do with your internet speed contracted with your ISP. Can you access the WAN (Internet) now? |
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| Re: LAN, limited or no connectivity I haven't paut any addresses in this computer. Must have been a bad guy ! Did you want a new HijackThis log ? I still can't get on the internet. Limited or no connectivity. Next ? I'm really tryin to get this computer fixed by tomorrow morning so it can be used when the store opens in the morning. Would this computer having 3 user accounts have anything to do with it ? Help ! |
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| Re: LAN, limited or no connectivity You can send a new log if you like and as long as your logged in as Admin, nothing else should matter. I just saw something in your logs that i missed before.....your running AVG8 which is famous for its firewall blocking internet access. Disable all AVG services (including firewall) from running in the background and see if this helps. |
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| Re: LAN, limited or no connectivity Quote:
Let me know what ya want me to do, please. new log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:32:23, on 7/27/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wscntfy.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R3 - Default URLSearchHook is missing O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: CarbonPoker - {e4e8c758-34b4-44bb-8ef9-1f0786e81d2d} - C:\Documents and Settings\Brenna Jones\Start Menu\Programs\CarbonPoker\CarbonPoker.lnk (HKCU) O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1188231397718 O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/G...onGameHost.cab O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6445 bytes |
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| Re: LAN, limited or no connectivity Your logfile is clean and there's nothing untoward in there that should be stopping us. Just an old remenant of the AVG8 uninstall that you can have HJT take out if you like O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)This isnt affecting the current concerns though. Dang this.....We must be missing something easy. AVG7.5pro also has its own firewall built in, are you sure you have disabled it and ZA before attempting connection? Personally, i would ditch AVG and use Avast Free edition available here: http://www.majorgeeks.com/Avast_Home_Edition_d1968.html I guess were not that concerned about an AV just yet as we cant even access the internet to get infected....lol I think youve tried everything that comes to mind at the moment.....I gotta go to bed but ill think some more on this. Try uninstalling AVG and ZA without installing anything else, Run CCleaner after the uninstalls and then attempt connection again. http://www.majorgeeks.com/CCleaner_W...bar_d5125.html Dont install the crappy Yahoo toolbar though (unless you want it) I assume your bypassing all routers etc and connecting the cat5e directly to your pute from modem(ie using the same physical setup connection that works on another system) |
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| Re: LAN, limited or no connectivity Uninstalled AVG & Zone. Ran CCleaner.....no Yahoo crap for me !!! I have been running the Cat5 straight in to computer and also tried my little simple hub that I have. I also now have tried to go into Safe Mode w/networking and connect that way. Didn't help at all ! I also did RUN, cmd and then ipconfig /renew and got the results that said " No operation can be performed on Local Area Connection 3 while it has it's media disconnected." Then I tried ipconfig /release and got these results under Local Area Connection 3: Media State.........: Media disconeccted I'm lost. I restarted, and that didn't help. Hit repair, that didn't help. I unplugged the Cat5 and plugged it right into another computer( computer #2), sitting beside this other computer and computer #2 got onto the internet within 6 seconds. So I know it's not the Cat5 cable. HELP , please. When I went into Safemode I went into the Admin. account. When in normal mode, the 3 accounts that are listed are ALL labled as Administrator accounts. I'm lost . Any more help ? |
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| Re: LAN, limited or no connectivity You say you have tried Winsockfix so that covers that area. Also say you have run ipconfig/release.....what showed up? Did it show the usual IP assigned to the ethernet. Is the ethernet DHCP'd and when you run ipconfig/release with the ethernet cable unplugged does it behave proper on unplug? (ie. IP goes to 0.0.0.0.) Have you also tried deleting the Local Area Connection and renewing the network connection.... Please also run through these TCP/IP stack repair options for XP with SP2. Open a cmmd prompt with admin priv's again Reset WINSOCK entries to installation defaults by running: netsh winsock reset catalog Reset TCP/IP stack to installation defaults: netsh int ip reset reset.log Reboot the machine. |
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| Re: LAN, limited or no connectivity before I run the CMD, ipconfig /release again, please tell me how to copy my results so that I may post all the info to you. |
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| Re: LAN, limited or no connectivity and how do I delete the Local Area Connection and renewing the network connection.... |
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| Re: LAN, limited or no connectivity Here's what I did. Here's my results from running ipconfig /release , with the Cat5 plugged in. C:\Documents and Settings\Brenna Jones>ipconfig /release Windows IP Configuration No operation can be performed on Local Area Connection 2 while it has its media disconnected. Ethernet adapter Local Area Connection 3: Connection-specific DNS Suffix . : IP Address. . . . . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . . . . : 0.0.0.0 IP Address. . . . . . . . . . . . : ? Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : IP Address. . . . . . . . . . . . : ? Default Gateway . . . . . . . . . : Here is when I run "release" when Cat5 is unplugged... Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Brenna Jones>ipconfig /release Windows IP Configuration No operation can be performed on Local Area Connection 3 while it has its media disconnected. No operation can be performed on Local Area Connection 2 while it has its media disconnected. Here is the results from running netsh winsock reset catalog. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Brenna Jones>netsh winsock reset catalog Sucessfully reset the Winsock Catalog. You must restart the machine in order to complete the reset. and here is the results from running netsh int ip reset reset.log Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Brenna Jones>netsh int ip reset reset.log C:\Documents and Settings\Brenna Jones>netsh int ip reset.log The following command was not found: int ip reset.log. I also reran Winsockfix , first and nothing helps. I'm lost !!! I don't know how to delete the Local Area Connection and renew the network connection ? Any more idea's ? |
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| Re: LAN, limited or no connectivity No IP addy allocated for Local area connection3? DHCP is not enabled. Are you supposed to be recieving your IP addy dynamically or statically? From the control panel: Open "network Connections" Right click on your local area connection3 and select "properties" Scroll down and highlight "Internet Protocol TCP/IP" Click on Properties Is "obtain IP address automatically" checked, or is "use the following ip address" checked? Can you also Open device manager and expand 'Network Adaptors'. Hit the 'Print Screen' key on your keyboard. Open Windows 'Paint' / click the 'Edit' tab on the top menu display and select 'paste'. On the 'file' tab select 'Save As' and save the image to your desktop. Open your browser, get on a free uploading site and upload the image..... http://www.imageshack.us/ Copy and paste the 'hotlink for forums1' URL code into your post so i can have a look. |
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| Re: LAN, limited or no connectivity Ok, first off, here is your link, of the pic. http://img70.imageshack.us/img70/209...wareok3.th.png I don't know if I'm supposed to be recieving your IP addy dynamically or statically? I don't know how to check that ? "obtain IP address automatically" was already checked. Any more idea's , just let me know. Thanks for working with me for so long !!! Do I need to remove the Ethernet card I put in this machine ? I put it in there just to see if I could get hooked to the internet . It is made by Linksys. |
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| Re: LAN, limited or no connectivity Yeah, shutdown, remove the Linksys NC100 fast ethernet adaptor and reboot. We will use the Intel pro 100 ve for attempted connection. Go to the control panel again - network connections. Disable all the local area connections you dont need (there are too many icons in your system tray as it looks like you have run through the connection wizard a few times) just keeping one. Open properties for that Local Area Connection Select Internet Protocol(TCP/IP) and select properties make sure that "obtain IP address automatically" (as you said) and "obtain DNS server address automatically" are checked, and click OK. Go back to device manager and right click the Intel adaptor and select properties and confirm the device is working correctly. Right click again and Disable the device and then re-enable. Also, unplug the power to the cable modem and let it sit for a few seconds and re-power it. Wait about 2 minutes before trying to connect after that. If this dont help then unplug all power sources to the puter, remove keyboard / monitor cables etc, open nearest window and dispose of unit with 2 hands (only kidding dude.....not. lol). See how ya go with the above~! |
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| Re: LAN, limited or no connectivity Progress !!!!!!!!!!!!!!!!! It says I'm "connected" now. No limited connectivity anymore !!!!!!!!!! But , when I tried to get on the net, by way of Google.com, I couldn't. I also tried Microsoft.com and that din't work either. But it says that I'm connected ! The little monitors in the tray at the bottom show one blue screen.......and thats a first :) Any suggestions on how to surf the net again ? I'm going ahead and putting "protection " back on here here when we get it "SURFING". |
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| Re: LAN, limited or no connectivity Wooot! Great News.....At least we have a connection now! What exactly do you mean by 'It didnt work'? When you open your browser (IE7) do you get an error message, and does the same thing occur with another browser......try firefox 3 and see what happens. Download: http://www.geekpolice.net/freeware-d...ox-3-t2063.htm |
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| Re: LAN, limited or no connectivity Quote:
This computer in not completely mine so I can't put FireFox on it, sorry. When I try to get on the web with Internet Explorer, all I get is ...." Internet Explorer cannont display the webpage". No matter what page I try to bring up, thats all I get. |
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| Re: LAN, limited or no connectivity Nah.....this just means that your computers IP addy is assigned dynamically by DHCP. If connection is established, but IE wont display the web page, its an issue with the embedded browser itself or a windows setting somewhere thats most likely been altered by the Malware you once had. Because IE is embedded with all windows OS's, its not possible to uninstall and reinstall the app as it stands without rebuilding the great wall of china.....This is why i ask that we can test this theory by using a 'third party' browser such as firefox etc. Geesh....your really makin me work here Tumbleweedracef! Haven't used XP or IE7 for a few years now. Vista Rocks in 64 bit and have been using mostly x86 since beta 1 testing for MS. I love FF3 at the moment cause IE8 beta kept crashing during testing for the first version. I'll have a look around my sons XP machine and get back to you! Get permission for a browser install if you can. |
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| Re: LAN, limited or no connectivity Ok, I will install FF3 for a test. If ya hear of a man in TN who was skinned alive, just remember me as a Brother ! |
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| Re: LAN, limited or no connectivity LMAO! You'll be doing a favour for whoever owns it. I Have your back Bro! |
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| Re: LAN, limited or no connectivity Well Bro. I downloaded and installed FF3 and I get the same results......"ADDRESS NOT FOUND". I tried google and I tried microsoft.com, and got nothing ! What next ? I tried ipconfig /release and then "renew, and here is my results from "renew" C:\Documents and Settings\Justin>ipconfig /renew Windows IP Configuration An error occurred while renewing interface Local Area Connection 3 : unable to c ontact your DHCP server. Request has timed out. Does this help ? |
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| Re: LAN, limited or no connectivity ....and my Brother , may I ask a small favor. Is there anyway I can get ya to respond a little quicker, I have to get this thing working so this small business can resume. I need ya and if your having issues there, I understand. Help as you can. Thanks !!!!!! |
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| Re: LAN, limited or no connectivity Its got me buggered...If you have tried to reinstall the drivers, have tried to remove the winsock & winsock2 from the registry and reinstalled the tcp/ip protocol using the nettcpip.ini file. Downloaded the winsock fix and all to no result then the only other thing i can think of would be the possibility that your network card or cable may be bad? It cant be anything else that i know of??? You could try assigning a static IP i guess as the issue seems to be related to DHCP. Maybe a format and clean install of the OS to ensure that the malware you had has not corrupted anything, although your logfile looks ok to me this doesnt mean that something might be amiss. Sorry dude.....these above suggestions are all i have. |
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| Re: LAN, limited or no connectivity I just talked with Dell and they had me test" ipconfig" and when I told her the results, she said that the answer is for me to put in a new operating system. So, with you saying that and her too, I guess thats what I need to do. The only thing I haven't done is assigning a static IP, because I don't know to. If ya want to try that, let me know, if not, I'll just pull all the files off and reformat it. Let me know. |
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| Re: LAN, limited or no connectivity Format and clean install Windows dude......I know I sound like an ISP tech support guy, but this is often the best way to achieve results as a last resort, and i think we need to pull our 'last resort' into play, do you? Some info on assigning a static IP in case your wondering: http://www.hotcomm.com/FAQ/FAQ_staticIPXP.asp Good Luck with the format.....ahhh, nothing like the smell of burning drive clusters in the morning. Lol |
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| Re: LAN, limited or no connectivity Quote:
Thanks a million for working with me for soo long !!!!!! I really appreciate all you've done !!!! Thanks for keeping it real also and not being all "stuffy" !!!! Later BRO. ! |
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| Re: LAN, limited or no connectivity No probs my friend......please let me know how things develop for you. |
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| Re: LAN, limited or no connectivity Try to disable and renable the LAN connection. I would recommend you to use a switch instead of a hub and connect your both PCs with the switch and the switch should be connected to the ISP Modem or ADSL Router. Try to use a new ethernet cable and connect that perticular computer with the hub . Even after that if you still get the messege of "limited or low connectivity" than replace the ethernet cable connecting that computer with the switch and see the results. Donot forget to disable your windows firewall |
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| Re: LAN, limited or no connectivity Guess what........IT'S FIXED !!!!!!!!!!!!!!!!!!!!! :-O Brother, I went into Local Area Connections Properties 4, in the center of the "box" there was 5 things checked, on my home computer there were only 4. I singled out the one that was different, and no I didn't write down what it was, I clicked uninstall and BAM, there was internet !!!! We can surf now :cool: The ones that are there and still checked are #1 Client for Microsoft Networks, #2 File and printer Sharing for Microsoft Networks, #3 QoSPacket Schedular and #4 Internet Protocol(TCP/IP). The one I uninstalled seems to have said something about TCP Microsoft and had the number 6 in it. My Brothers in arm, I thank you with all that I am !!!!!!!! |
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