Re: Computer freezes whenever I try to run an anti-virus program
 

How full is your hard drive? How much RAM is installed?

Re: Computer freezes whenever I try to run an anti-virus program
 

i've followed all your instructions, unfortunately it still freezes when running the mba-m scan. Not sure if I should ahve been doing this but began aborting the scan when infected objects came up. removing them and then running the scan again... but now it's freezing before infected objects are identified... argghh! Thanks for all your help so far. any additional advice would be very appreciated...

Re: Computer freezes whenever I try to run an anti-virus program
 

Are you running this in SAFE MODE?
How about my questions concerning hard drive and ram?

Re: Computer freezes whenever I try to run an anti-virus program
 

i've been doing it both in safe mode and regular windows and it freezes in both. the good news is that i just successfully ran mba-m and removed just over 80 infected objects. the bad news is that the computer is still freezing when i tried to stream video and froze a moment ago as i was logging on to this site! i'll try that online scan you recommended and let you know how that works and will answer your previous questions at that time... thanks a lot for your time

Re: Computer freezes whenever I try to run an anti-virus program
 

We need to see that malwarebytes log.

Again....What size hard drive do you have...How much space remains on it and how much RAM do you have installed????

Re: Computer freezes whenever I try to run an anti-virus program
 

512 MB of RAM
Total size of Hd = 57.2 GB w/ 37.8 GB of free space

Malwarebytes' Anti-Malware 1.25
Database version: 1092
Windows 5.1.2600 Service Pack 2

3:57:28 PM 28/08/2008
mbam-log-08-28-2008 (15-57-28).txt

Scan type: Quick Scan
Objects scanned: 4790
Time elapsed: 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\rxresult.rxresultfilter (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\rxresult.rxresultfilter.1 (Trojan.Agent) -> Quarantined and deleted successfully.

Malwarebytes' Anti-Malware 1.25
Database version: 1092
Windows 5.1.2600 Service Pack 2

3:59:30 PM 28/08/2008
mbam-log-08-28-2008 (15-59-30).txt

Scan type: Quick Scan
Objects scanned: 9501
Time elapsed: 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Malwarebytes' Anti-Malware 1.25
Database version: 1092
Windows 5.1.2600 Service Pack 2

4:18:34 PM 28/08/2008
mbam-log-08-28-2008 (16-18-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 9805
Time elapsed: 5 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.25
Database version: 1092
Windows 5.1.2600 Service Pack 2

5:33:06 PM 28/08/2008
mbam-log-08-28-2008 (17-33-06).txt

Scan type: Full Scan (C:\|)
Objects scanned: 10564
Time elapsed: 16 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Re: Computer freezes whenever I try to run an anti-virus program
 

Strangest log I have seen...why did you only fix one time?

Re: Computer freezes whenever I try to run an anti-virus program
 

I dunno, I thought I did each time. At first it was freezing so I'd wait until there were a few objects detected and then abort the scan and then start again. But the fourth timethe scan completed successfully and 69 infected objects were detected and quarantined etc... now when i try to run a scan, once again, it just freezes... so frustrating especially cuz i'm not a tech guy at all...

Re: Computer freezes whenever I try to run an anti-virus program
 

I was able to run the antimalware prog again... there were no malicious items detected... here's the log.... i'm baffled

Malwarebytes' Anti-Malware 1.25
Database version: 1092
Windows 5.1.2600 Service Pack 2

9:17:22 PM 28/08/2008
mbam-log-08-28-2008 (21-17-22).txt

Scan type: Quick Scan
Objects scanned: 45770
Time elapsed: 12 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Re: Computer freezes whenever I try to run an anti-virus program
 

Go into the Malwarebytes program. Click on the logs tab. Go through each log and find the one which removed 69 items. Copy/paste that one here.
The last run of the program didn't find anything because there was nothing to find. Everything was removed.