Re: Search Engine Redirect and Anitvirus Websites blocked
 

Have you installed or enabled the firewall discussed? Have you installed SpywareBlaster as recommended? Have you installed an updated antivirus program? AVG 7 isn't the most current version of AVG. It is now up to AVG 8. Where were these located on the system? If they were in System Restore you need to set a new, clean restore point, once you are certain the computer is clean. Also empty the Malwarebytes's Quarantine and then run a new full system scan with AVG and see what it comes up with.

Re: Search Engine Redirect and Anitvirus Websites blocked
 

I do have windows firewall enabled, and I have always have it enabled. I did download SpywareBlaster. I uninstalled AVG 7, and installed AVG 8. I emptied Malwarebyte's quarantine and ran a new full system scan with AVG. AVG found no threats. The viruses were in C:\System Volume Information\_restore....

Re: Search Engine Redirect and Anitvirus Websites blocked
 

If they were in System Restore you need to set a new, clean restore point.

Re: Search Engine Redirect and Anitvirus Websites blocked
 

If it isn't too much trouble, could you instruct me on how to do this? I have never done it before. Thanks.

Re: Search Engine Redirect and Anitvirus Websites blocked
 

Very easy to do. Right click My Computer. Choose Properties. The System Properties box will open and on there you will see several Tabs, one of them being System Restore. Click that Tab. When that opens place a checkmark in Turn Off System Restore, click OK. You probably will then get a message telling you that you are about to turn it off and are you sure, or something to that effect. Say yes or ok, whatever the option is. It will then turn off. Wait a moment and do the same thing only this time Take Out the checkmark. Click Ok. They you might get a message that it is turning on. Say ok or yes if needed. That is it.:)
Judy