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-   -   Help! Antivirus websites "cannot be displayed" (http://www.daniweb.com/forums/thread167673.html)

StevenJ Jan 11th, 2009 4:50 am
Help! Antivirus websites "cannot be displayed"
 
Whenever i try to go to an antivirus related website, IE says the page cannot be displayed, and firefox does nothing. Also when i click links from Google.com, all of the links will redirect me to a random ad website.

Hijack This results

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:44:00 AM, on 1/11/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\StevenJ\Desktop\HiJackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: {0a9443a8-6e48-cba9-5804-5d111bb89b22} - {22b98bb1-11d5-4085-9abc-84e68a3449a0} - C:\Windows\system32\doracffr.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {56962429-3BAB-4CC8-98FF-801448E3A8D2} - C:\Windows\system32\hgGwTNeb.dll (file missing)
O2 - BHO: QXK Olive - {5AB14FEE-E161-455B-9A60-91AE848F8FA0} - C:\Windows\nldfmtapefs.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {BD962BAB-F429-460F-805B-B137087AB623} - C:\Windows\system32\ssqRJdBs.dll (file missing)
O3 - Toolbar: gktxaspm - {2890C98D-5959-4A94-A6C2-C59E85462152} - C:\Windows\gktxaspm.dll (file missing)
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2C8AF0E-54CC-4B41-9760-C4C733E7B9BF}: NameServer = 68.105.28.12,68.105.29.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O21 - SSODL: pxgdslro - {73A16920-6B34-496C-BA6A-E10ADB76C35E} - C:\Windows\pxgdslro.dll (file missing)
O21 - SSODL: gnowmebk - {F78E80D3-F97B-4F03-868C-76236705EE80} - C:\Windows\gnowmebk.dll (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 5767 bytes




Also, my computer randomly will crash, and a blue screen appears, but disappears before i can read everything it says, and displays this message when Windows finishes loading:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 81C2EC31
BCP3: 9EBB3364
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011109-01.dmp
C:\Users\StevenJ\AppData\Local\Temp\WER-52828-0.sysdata.xml
C:\Users\StevenJ\AppData\Local\Temp\WERFD27.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

crunchie Jan 11th, 2009 7:11 am
Re: Help! Antivirus websites "cannot be displayed"
 
Hi and welcome to the Daniweb forums :).

==========

You need to get service pack 1 for Vista so go to Windows Update and get all security patches.

==

Can you please do the following.

===============

Scan with HijackThis and then place a check next to all the following, if present:


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: {0a9443a8-6e48-cba9-5804-5d111bb89b22} - {22b98bb1-11d5-4085-9abc-84e68a3449a0} - C:\Windows\system32\doracffr.dll (file missing)
O2 - BHO: (no name) - {56962429-3BAB-4CC8-98FF-801448E3A8D2} - C:\Windows\system32\hgGwTNeb.dll (file missing)
O2 - BHO: QXK Olive - {5AB14FEE-E161-455B-9A60-91AE848F8FA0} - C:\Windows\nldfmtapefs.dll (file missing)
O2 - BHO: (no name) - {BD962BAB-F429-460F-805B-B137087AB623} - C:\Windows\system32\ssqRJdBs.dll (file missing)

O3 - Toolbar: gktxaspm - {2890C98D-5959-4A94-A6C2-C59E85462152} - C:\Windows\gktxaspm.dll (file missing)

O13 - Gopher Prefix:

O21 - SSODL: pxgdslro - {73A16920-6B34-496C-BA6A-E10ADB76C35E} - C:\Windows\pxgdslro.dll (file missing)
O21 - SSODL: gnowmebk - {F78E80D3-F97B-4F03-868C-76236705EE80} - C:\Windows\gnowmebk.dll (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebyt...are_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Post new HJT log.

StevenJ Jan 11th, 2009 12:53 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Do i need to update Windows to SP1 and g et the security updates before i do the rest of what you said? I just looked through my Automatic Update, and it says it has tried to download several times but failed due to:
Error details: Code 80242006

Error details: Code 80004004
do i need to manually update it?

StevenJ Jan 11th, 2009 1:22 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Ok, well i continued with what you said, fixed the things from HJT, but when i went to install mbam-setup, nothing happened, i renamed it and it finished installing, but when i double click it it says:

"Malwarebytes' Anti-Malware has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

heres the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:19 AM, on 1/11/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\StevenJ\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2C8AF0E-54CC-4B41-9760-C4C733E7B9BF}: NameServer = 68.105.28.12,68.105.29.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 3374 bytes

crunchie Jan 11th, 2009 3:41 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Open Device Manager and on the VIEW Tab, select the Show hidden devices option.
Go down to non plug and play drivers and see if there is one called TDSSserv and disable it.

==

Reboot and try running MBAM again.

StevenJ Jan 11th, 2009 4:21 pm
Re: Help! Antivirus websites "cannot be displayed"
 
I uninstalled it, rebooted, but am still getting the same Malwarebytes' Anti-Malware has stopped working error message.
also, AVG has been finding the trojan below by the boat load.

Trojan horse Agent.AKYE
C:\Windows\system32\TDSSydkw.dll

It found them on the reboot after uninstalling TDSSserv in device manage also.

StevenJ Jan 11th, 2009 4:59 pm
Re: Help! Antivirus websites "cannot be displayed"
 
I have another hard drive with Windows XP on it, would i be able to put MBAM on that hard drive and scan my Vista hard drive??

crunchie Jan 11th, 2009 5:35 pm
Re: Help! Antivirus websites "cannot be displayed"
 
You should be able to if you can boot to it. Give it a try.

StevenJ Jan 11th, 2009 8:55 pm
Re: Help! Antivirus websites "cannot be displayed"
 
MBAM log

Malwarebytes' Anti-Malware 1.32
Database version: 1643
Windows 5.1.2600 Service Pack 3

1/11/2009 6:48:42 PM
mbam-log-2009-01-11 (18-48-42).txt

Scan type: Full Scan (F:\|)
Objects scanned: 198239
Time elapsed: 2 hour(s), 44 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
F:\Windows\System32\TDSSktbg.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
F:\Windows\System32\TDSSmfei.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
F:\Windows\System32\TDSSqolk.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
F:\Windows\System32\TDSSydkw.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
F:\Windows\System32\drivers\TDSSrsnh.sys (Trojan.TDSS) -> Quarantined and deleted successfully.

I will post the new HJT log in a couple minutes, going to take out the XP hard drive.

StevenJ Jan 11th, 2009 9:04 pm
Re: Help! Antivirus websites "cannot be displayed"
 
HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:01:11 PM, on 1/11/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgdiag.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\StevenJ\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2C8AF0E-54CC-4B41-9760-C4C733E7B9BF}: NameServer = 68.105.28.12,68.105.29.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 3189 bytes

My AVG is now updating, and I can access anti virus websites, is there anything else i should do or am i good to go?
Thanks a bunch man!

crunchie Jan 11th, 2009 9:53 pm
Re: Help! Antivirus websites "cannot be displayed"
 
That log looks good now, so if you are not experiencing any problems, you can mark this as solved :)

almostbob Jan 11th, 2009 10:32 pm
Re: Help! Antivirus websites "cannot be displayed"
 
there is always something more, to do,
not always practical, but always something
a thumb drive with a bunch of portable apps on it, for recovery and antivirus, can clean the pc when I do something really stupid (1-3/month) the infection in the host pc cant block the scanner or its update, the pc does not know of the software on the flash drive
Avast
MWAB
CClean -not as a registry cleaner, snake oil
super anti-spyware
1-2-3 Spy Free
all have thumb drive versions
ant-spyware programs are good to have in multiples, as the update delay and detection ability varies, each can find things the others might miss

jbennet Jan 11th, 2009 10:35 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Post the contents of your HOSTS file.

StevenJ Jan 11th, 2009 10:46 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Where is the HOSTS file?

jbennet Jan 11th, 2009 10:54 pm
Re: Help! Antivirus websites "cannot be displayed"
 
What version of windows are you using

crunchie Jan 11th, 2009 11:12 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Vista

StevenJ. Are you still having problems??

jbennet Jan 11th, 2009 11:25 pm
Re: Help! Antivirus websites "cannot be displayed"
 
1) Do Start -> All Programs -> Accessories
2) Right click "Notepad" and choose "Run as administrator"
3) Click "Continue" on the UAC prompt
5) Go file -> Open and browse to "C:\Windows\System32\Drivers\etc"
6) Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
7) Select "HOSTS" and click open

It should contain only

# Copyright (c) 1993-1999 Microsoft Corp.

#

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

#

# This file contains the mappings of IP addresses to host names. Each

# entry should be kept on an individual line. The IP address should

# be placed in the first column followed by the corresponding host name.

# The IP address and the host name should be separated by at least one

# space.

#

# Additionally, comments (such as these) may be inserted on individual

# lines or following the machine name denoted by a '#' symbol.

#

# For example:

#

#      102.54.94.97     rhino.acme.com          # source server

#       38.25.63.10     x.acme.com              # x client host



127.0.0.1       localhost

Spybot and spywareblaster like to modify it to block bad sites but whats above is the default. Lots of malwares modify this file in the same way so when you try to go to a certain domain it will redirect you to another site or back to localhost, which will give you an error.

almostbob Jan 11th, 2009 11:39 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Quote:
Originally Posted by StevenJ (Post 776187)
Where is the HOSTS file?
All about Hosts files, and a very good one
http://mvps.org/winhelp2002/hosts.htm

crunchie Jan 11th, 2009 11:46 pm
Re: Help! Antivirus websites "cannot be displayed"
 
Quote:
Originally Posted by StevenJ (Post 776130)
My AVG is now updating, and I can access anti virus websites
Seems like you's are posting in vain and the thread is also marked as solved.

StevenJ Jan 12th, 2009 1:40 am
Re: Help! Antivirus websites "cannot be displayed"
 
Sorry about that, was finishing some work.

host file is:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

crunchie Jan 12th, 2009 1:47 am
Re: Help! Antivirus websites "cannot be displayed"
 
Are you having any more problems?

StevenJ Jan 12th, 2009 2:12 am
Re: Help! Antivirus websites "cannot be displayed"
 
No, thankfully. Thank you for taking the time to help me.

crunchie Jan 12th, 2009 4:22 am
Re: Help! Antivirus websites "cannot be displayed"
 
You are welcome :).

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.
  1. Uncheck "Cookies" under "Internet Explorer".
  2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
  3. Close when finished.

====

An alternative to Ccleaner is ATF Cleaner.
Download ATF (Atribune Temp File) Cleaner by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

====

Use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera, which in my opinion, is better still.

====

Use a firewall. It is an essential part of your computers security. There is a link to a good, free firewall in my signature.

====

Install and keep updated,
Spybot S&D.
Run it on a regular basis, following the maker's recommendations.

====

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

====

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

=====

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

Please mark this thread as solved if all is well.

If you have any more problems, post back.

-

Happy surfing,

crunchie.

====

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Include the link to the thread and detail why you need it reopened.

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