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| I keep losing My internet connection please help me. HIjack log inside. My computer is running very very slow. When I run adaware and spybot I lose my internet connection. Here is my Hi jack log please help me thank you in advance. Logfile of HijackThis v1.98.2 Scan saved at 10:43:48 PM, on 9/26/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\WINDOWS\System32\nvsvc32.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe C:\Program Files\Support.com\bin\tgcmd.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\Digital Line Detect\DLG.exe c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe C:\Documents and Settings\Nereida\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: LimeWire 4.0.8 Pro.lnk = C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing) O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing) O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing) O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing) O9 - Extra button: ComcastHSI - {114A7524-E013-4F98-9646-35FE70034475} - http://www.comcast.net (file missing) (HKCU) O9 - Extra button: Help - {53A75172-ABD1-4A88-AC8D-03C1D5674A00} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: Support - {B0C8701E-DB23-4330-9393-663E3E7D5391} - http://www.comcastsupport.com (file missing) (HKCU) O10 - Broken Internet access because of LSP provider 'osmim.dll' missing O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net |
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| Re: I keep losing My internet connection please help me. HIjack log inside. Quote:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O10 - Broken Internet access because of LSP provider 'osmim.dll' missing Be sure to remove the file c:\windows\system32\ossproxy.exe, as well. There are several hijackers that manipulate your TCP/IP stack in such a way that removal of the infecting software leaves a gap (note the reference to "osmim.dll" above). Think of it as a chain with a broken link. The fix may lie in a utility called LSPFix (link) which can repair the TCP/IP stack. |
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| Re: I keep losing My internet connection please help me. HIjack log inside. Thank you for your help I will do what you said. If you don't mind I will be posting my fiance's log too to see what if anything you can see that needs to be corrected. Thanks a million. Quote:
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| Re: I keep losing My internet connection please help me. HIjack log inside. Here is my fiance's log. She is having the same problem. Logfile of HijackThis v1.97.7 Scan saved at 2:29:03 AM, on 9/27/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Compaq\EAB\EabServr.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Lexmark X74-X75\lxbbbmon.exe C:\Program Files\D-Link\Air Utility\AirCFG.exe C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe C:\program files\sunburner\saap\saap.exe C:\Program Files\NaviSearch\bin\nls.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\NetZero\exec.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\unzipped\hijackthis[1]\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nbc10.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe" O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [D-Link Air Utility] C:\Program Files\D-Link\Air Utility\AirCFG.exe O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe O4 - HKLM\..\Run: [saap] c:\program files\sunburner\saap\saap.exe O4 - HKLM\..\Run: [avgx] C:\WINDOWS\avgx.exe O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Advisor (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/B...1/axofupld.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.co...125.3990740741 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab Quote:
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| Re: I keep losing My internet connection please help me. HIjack log inside. Please disregard this thread. I have moved my log to a diff one. thanks anyway. Quote:
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