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- - ITIL (http://www.daniweb.com/forums/thread126782.html)

idonthvid

May 29th, 2008 4:50 pm

ITIL

Can anyone explain me why ITIL is required,i also want to do basic certification inthat,

suggestions required

muta	May 30th, 2008 7:38 am

Re: ITIL

Here are the three reasons why (quotes):

1. To align IT services with the current and future needs of the business and it Customers - internal and external

2. To improve the quality of the IT service delivered.

3. To reduce the long-term cost of service provision.

I am about half half way into study ITIL and I am finding it a hard task not because of the material but because of the length.

What area are you interested in?

idonthvid

May 30th, 2008 12:42 pm

Re: ITIL

First of all i dont have proper idea about the specializations to answer ur query.can u help me in this regard...

jennybarry

May 31st, 2008 1:21 am

Re: ITIL

http://www.requestfill.com/article.php?article=442

This is an indepth article about ITIL's benefits.

Quote:

Originally Posted by idonthvid (Post 617098)

Can anyone explain me why ITIL is required,i also want to do basic certification inthat,

suggestions required

idonthvid

May 31st, 2008 1:42 am

Re: ITIL

Jennybarry,
Thank you for the reply.Very useful.
Someone has asked me about the area which i am interested in...i am not clear about the areas involved in ITIL.Can anyone give me details on that...

Thanking you in advance

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