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| can't access items in control panel i am unable to access the items in my control panel such as add/remove programs etc. please help! there seems to be some sort of trojan at work. here is my hijackthis log and my combofix log. i'm not massively technical so basic instructions would be much appreciated. many thanks, charlie. Logfile of HijackThis v1.99.1 Scan saved at 21:09:40, on 29/06/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\STOPzilla!\STOPzilla.exe C:\Program Files\Google\Update\1.1.25.0\GoogleUpdate.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\SpywareDetector\SDService.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Kontiki\KHost.exe C:\Program Files\iTunes\iTunesHelper.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DNA\btdna.exe C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe C:\Program Files\LimeWire\LimeWire.exe C:\Program Files\PC Connectivity Solution\ServiceLayer.exe C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE C:\Program Files\PC Connectivity Solution\Transports\NclBCBTSrv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe C:\WINDOWS\system32\taskmgr.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\AVG\AVG8\avgrsx.exe C:\Program Files\AVG\AVG8\avgrsx.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\XP\Desktop\hijackthis_sfx.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Google Update Class - {6F282C89-3BD3-4387-92D9-C76428B07E07} - C:\Program Files\Google\Update\1.1.25.0\GoopdateBho.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file) O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.3.24.0\gears.dll O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" /startup O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe" O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe O4 - Global Startup: Adobe Gamma Loader.lnk = ? O4 - Global Startup: Bluetooth.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.3.24.0\gears.dll O9 - Extra 'Tools' menuitem: &Google Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.3.24.0\gears.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1203679265218 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O20 - Winlogon Notify: psfus - C:\WINDOWS\system32\psqlpwd.dll O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe O23 - Service: Google Update Service (gupdate1c8d0d087769b32) (gupdate1c8d0d087769b32) - Unknown owner - C:\Program Files\Google\Update\1.1.25.0\GoogleUpdate.exe" /svc /lang en (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe ComboFix 08-06-20.4 - XP 2008-06-29 20:32:09.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1131 [GMT 1:00] Running from: C:\Documents and Settings\XP\Desktop\ComboFix.exe * Created a new restore point WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! . The following files were disabled during the run: C:\Program Files\NoAdware5.0\nutils.dll ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Temp\1cb C:\Temp\1cb\syscheck.log C:\WINDOWS\system32\MSINET.oca . ((((((((((((((((((((((((( Files Created from 2008-05-28 to 2008-06-29 ))))))))))))))))))))))))))))))) . 2008-06-29 19:54 . 2008-06-29 19:54 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware 2008-06-29 19:54 . 2008-06-29 19:54 <DIR> d-------- C:\Documents and Settings\XP\Application Data\Malwarebytes 2008-06-29 19:54 . 2008-06-29 19:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes 2008-06-29 19:54 . 2008-06-28 14:21 34,296 --a------ C:\WINDOWS\system32\drivers\mbamcatchme.sys 2008-06-29 19:54 . 2008-06-28 14:21 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys 2008-06-29 19:42 . 2008-06-29 19:49 <DIR> d-------- C:\Documents and Settings\XP\.SunDownloadManager 2008-06-24 01:21 . 2008-06-24 01:21 3,180 --a------ C:\WINDOWS\system32\tmp.reg 2008-06-23 19:17 . 2008-06-29 20:12 <DIR> d--h----- C:\$AVG8.VAULT$ 2008-06-23 19:00 . 2008-06-29 20:38 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg 2008-06-23 19:00 . 2008-06-23 19:00 <DIR> d-------- C:\Program Files\AVG 2008-06-23 19:00 . 2008-06-23 19:00 <DIR> d-------- C:\Documents and Settings\XP\Application Data\AVGTOOLBAR 2008-06-23 19:00 . 2008-06-23 19:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8 2008-06-23 19:00 . 2008-06-23 19:00 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys 2008-06-23 19:00 . 2008-06-23 19:00 76,040 --a------ C:\WINDOWS\system32\drivers\avgtdix.sys 2008-06-23 19:00 . 2008-06-23 19:00 12,936 --a------ C:\WINDOWS\system32\drivers\avgrkx86.sys 2008-06-23 19:00 . 2008-06-23 19:00 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll 2008-06-22 17:54 . 2008-06-29 20:35 4,576 --a------ C:\WINDOWS\system32\drivers\kgpcpy.cfg 2008-06-22 17:51 . 2008-06-22 17:51 <DIR> d-------- C:\Program Files\STOPzilla! 2008-06-22 16:03 . 2008-06-22 16:03 <DIR> d-------- C:\Program Files\XoftSpySE 2008-06-22 15:09 . 2008-06-29 20:35 <DIR> d-------- C:\Program Files\NoAdware5.0 2008-06-22 14:47 . 2008-06-22 14:47 <DIR> d-------- C:\Documents and Settings\XP\WINDOWS 2008-06-22 14:47 . 2008-06-22 14:47 0 --a------ C:\WINDOWS\OpPrintServer.INI 2008-06-22 14:18 . 2008-06-22 14:48 <DIR> d-------- C:\Program Files\Canon 2008-06-22 02:04 . 2008-06-22 02:04 <DIR> d-------- C:\Documents and Settings\XP\.housecall6.6 2008-06-22 01:40 . 2008-06-22 01:40 9,987 --a------ C:\WINDOWS\system32\DeleteDB.db 2008-06-22 00:59 . 2008-04-15 10:29 12,752 --a------ C:\WINDOWS\system32\SDEarlyDelete.exe 2008-06-22 00:51 . 2008-06-29 19:27 5,483 --a------ C:\WINDOWS\system32\SDRemoveDB.db 2008-06-22 00:50 . 2008-06-22 16:15 <DIR> d-------- C:\Program Files\SpywareDetector 2008-06-22 00:50 . 2008-05-27 10:38 860,160 --a------ C:\WINDOWS\system32\CheckDll.dll 2008-06-22 00:50 . 2008-06-29 19:24 123 --a------ C:\WINDOWS\system\SysSD.dll 2008-06-22 00:50 . 2008-06-22 00:59 110 --a------ C:\WINDOWS\system32\SDEarlyDelete.ini 2008-06-22 00:50 . 2005-02-06 09:02 104 --a------ C:\WINDOWS\system32\ProxySettings.ini 2008-06-22 00:05 . 2008-06-22 00:05 <DIR> d-------- C:\Program Files\Enigma Software Group 2008-06-21 23:50 . 2008-06-22 00:42 0 --a------ C:\WINDOWS\system32\ieupdates.exe.tmp 2008-06-12 15:09 . 2008-06-12 15:09 258,048 -ra------ C:\WINDOWS\system32\SZBase5.dll 2008-06-12 15:08 . 2008-06-12 15:08 401,408 -ra------ C:\WINDOWS\system32\SZComp5.dll 2008-06-12 10:11 . 2008-06-12 10:11 364,544 -ra------ C:\WINDOWS\system32\IS3DBA5.dll 2008-06-12 10:11 . 2008-06-12 10:11 126,976 -ra------ C:\WINDOWS\system32\IS3HTUI5.dll 2008-06-12 10:10 . 2008-06-12 10:10 372,736 -ra------ C:\WINDOWS\system32\IS3UI5.dll 2008-06-12 10:10 . 2008-06-12 10:10 61,440 -ra------ C:\WINDOWS\system32\IS3Hks5.dll 2008-06-12 10:10 . 2008-06-12 10:10 23,040 -ra------ C:\WINDOWS\system32\IS3XDat5.dll 2008-06-12 10:09 . 2008-06-12 10:09 196,608 -ra------ C:\WINDOWS\system32\IS3Win325.dll 2008-06-12 10:08 . 2008-06-12 10:08 94,208 -ra------ C:\WINDOWS\system32\IS3Inet5.dll 2008-06-12 10:08 . 2008-06-12 10:08 90,112 -ra------ C:\WINDOWS\system32\IS3Svc5.dll 2008-06-12 10:05 . 2008-06-12 10:05 708,608 -ra------ C:\WINDOWS\system32\IS3Base5.dll 2008-06-10 19:18 . 2008-05-08 15:02 203,136 -----c--- C:\WINDOWS\system32\dllcache\rmcast.sys 2008-06-10 19:17 . 2008-06-13 12:05 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys 2008-06-05 01:54 . 2008-06-05 01:54 <DIR> d-------- C:\Program Files\NCH Software 2008-06-05 01:54 . 2008-06-05 01:54 <DIR> d-------- C:\Documents and Settings\XP\Application Data\Recordpad 2008-06-05 01:54 . 2008-06-05 01:54 <DIR> d-------- C:\Documents and Settings\XP\Application Data\NCH Swift Sound 2008-06-05 01:54 . 2008-06-05 01:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NCH Swift Sound 2008-06-05 01:53 . 2008-06-06 02:46 <DIR> d-------- C:\Program Files\NCH Swift Sound 2008-05-29 22:19 . 2008-05-29 22:19 <DIR> d-------- C:\Documents and Settings\XP\Application Data\Leadertech 2008-05-29 01:06 . 2008-05-29 01:06 <DIR> d-------- C:\Program Files\Microsoft Silverlight 2008-05-29 01:05 . 2008-04-23 05:16 6,066,176 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll 2008-05-29 01:05 . 2007-04-17 10:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat 2008-05-29 01:05 . 2007-03-08 06:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui 2008-05-29 01:05 . 2008-04-23 05:16 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll 2008-05-29 01:05 . 2008-04-23 05:16 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll 2008-05-29 01:05 . 2008-04-23 05:16 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll 2008-05-29 01:05 . 2008-04-23 05:16 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll 2008-05-29 01:05 . 2008-04-23 05:16 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll 2008-05-29 01:05 . 2008-04-22 08:39 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe 2008-05-29 00:54 . 2008-05-29 00:54 <DIR> d-------- C:\WINDOWS\system32\URTTEMP 2008-05-29 00:28 . 2008-05-29 00:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-06-29 19:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kontiki 2008-06-29 19:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\STOPzilla! 2008-06-29 19:30 --------- d-----w C:\Documents and Settings\XP\Application Data\DNA 2008-06-29 19:21 --------- d-----w C:\Documents and Settings\All Users\Application Data\SITEguard 2008-06-29 12:24 --------- d-----w C:\Documents and Settings\XP\Application Data\LimeWire 2008-06-22 13:18 --------- d--h--w C:\Program Files\InstallShield Installation Information 2008-06-22 13:17 --------- d-----w C:\Program Files\Common Files\InstallShield 2008-06-18 23:54 --------- d-----w C:\Program Files\Flickr Uploadr 2008-06-17 23:19 --------- d-----w C:\Program Files\Google 2008-06-15 12:10 --------- d-----w C:\Program Files\LimeWire 2008-06-15 12:04 --------- d-----w C:\Program Files\BitComet Accelerator 2008-06-15 12:03 --------- d-----w C:\Program Files\BitComet 2008-06-13 11:05 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys 2008-06-06 01:51 --------- d-----w C:\Program Files\Photomatix 2008-05-28 22:09 --------- d-----w C:\Documents and Settings\XP\Application Data\AutoTransfer 2008-05-24 10:09 --------- d-----w C:\Documents and Settings\XP\Application Data\Yahoo! 2008-05-20 22:51 --------- d-----w C:\Program Files\MpcStar 2008-05-19 21:46 --------- d-----w C:\Documents and Settings\XP\Application Data\TigerPlayer 2008-05-19 21:44 --------- d-----w C:\Program Files\QuickTime 2008-05-19 21:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer 2008-05-19 19:10 --------- d-----w C:\Documents and Settings\XP\Application Data\BitTorrent 2008-05-17 02:21 --------- d-----w C:\Program Files\DNA 2008-05-15 23:04 --------- d-----w C:\Program Files\Common Files\ASCOM 2008-05-15 23:03 --------- d-----w C:\Program Files\ASCOM 2008-05-13 09:03 34,432 ----a-r C:\WINDOWS\system32\drivers\SZKG.sys 2008-05-08 14:02 203,136 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys 2008-05-02 07:26 --------- d-----w C:\Program Files\Apple Software Update 2008-04-30 20:43 --------- d-----w C:\Program Files\Common Files\Adobe 2008-04-30 18:36 --------- d-----w C:\Program Files\Microsoft Works 2008-04-30 18:03 --------- d-----w C:\Documents and Settings\XP\Application Data\AdobeUM 2008-04-30 18:03 --------- d-----w C:\Documents and Settings\XP\Application Data\AdobeAUM 2008-04-16 17:06 21,504 ----a-w C:\WINDOWS\jestertb.dll 2008-04-14 00:11 451,072 ----a-w C:\WINDOWS\AppPatch\aclayers.dll 2008-04-14 00:11 39,424 ----a-w C:\WINDOWS\AppPatch\acadproc.dll 2008-04-14 00:11 376,832 ----a-w C:\WINDOWS\pchealth\helpctr\binaries\msinfo.dll 2008-04-14 00:11 245,248 ----a-w C:\WINDOWS\AppPatch\acspecfc.dll 2008-04-14 00:11 141,312 ----a-w C:\WINDOWS\AppPatch\aclua.dll 2008-04-14 00:11 116,224 ----a-w C:\WINDOWS\AppPatch\acxtrnal.dll 2008-04-14 00:11 1,852,928 ----a-w C:\WINDOWS\AppPatch\acgenral.dll 2003-10-23 17:52 40,960 ----a-w C:\Program Files\Uninstall_CDS.exe . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6F282C89-3BD3-4387-92D9-C76428B07E07}] 2008-06-19 00:20 156144 --a----t- C:\Program Files\Google\Update\1.1.25.0\GoopdateBho.dll [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-24 13:48 68856] "kdx"="C:\Program Files\Kontiki\KHost.exe" [2007-04-23 12:23 1032640] "PC Suite Tray"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2008-03-28 11:20 1079296] "Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" [2008-03-26 18:41 1232896] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-14 01:12 15360] "BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2008-05-19 20:12 289088] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 10:11 1388544] "TPHOTKEY"="C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe" [2006-10-02 11:19 94208] "PWRMGRTR"="C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2007-12-07 02:22 200704] "BLOG"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2007-12-07 02:22 208896] "PSQLLauncher"="C:\Program Files\ThinkVantage Fingerprint Software\launcher.exe" [2007-08-14 16:32 48904] "NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 12:50 155648] "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2007-08-11 01:30 110592] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2007-08-11 01:30 512000] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784] "4oD"="C:\Program Files\Kontiki\KHost.exe" [2007-04-23 12:23 1032640] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792] "AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-06-23 19:00 1231128] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2008-04-14 01:12 15360] "Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2008-03-26 18:41 1232896] C:\Documents and Settings\XP\Start Menu\Programs\Startup\ LimeWire On Startup.lnk - C:\Program Files\LimeWire\LimeWire.exe [6/5/2008 7:52:50 PM 147456] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2/23/2008 9:51:48 PM 113664] Bluetooth.lnk - C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe [11/26/2007 4:58:10 PM 576104] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus] C:\WINDOWS\system32\psqlpwd.dll 2007-08-14 16:54 89600 C:\WINDOWS\system32\psqlpwd.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\SDNotify] C:\Program Files\SpywareDetector\SDNotify.dll 2008-05-23 17:03 401408 C:\Program Files\SpywareDetector\SDNotify.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=avgrsstx.dll [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusOverride"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "C:\\Program Files\\LimeWire\\LimeWire.exe"= "C:\\Program Files\\Kontiki\\KService.exe"= "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"= "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"= "C:\\Program Files\\iTunes\\iTunes.exe"= "C:\\Program Files\\DNA\\btdna.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "C:\\Program Files\\AVG\\AVG8\\avgupd.exe"= "C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"= [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "14789:TCP"= 14789:TCP:BitComet 14789 TCP "14789:UDP"= 14789:UDP:BitComet 14789 UDP "17009:TCP"= 17009:TCP:BitComet 17009 TCP "17009:UDP"= 17009:UDP:BitComet 17009 UDP R0 AvgRkx86;avgrkx86.sys;C:\WINDOWS\system32\Drivers\avgrkx86.sys [2008-06-23 19:00] R0 szkg5;szkg;C:\WINDOWS\system32\DRIVERS\szkg.sys [2008-05-13 10:03] R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-06-23 19:00] R1 TPPWRIF;TPPWRIF;C:\WINDOWS\system32\drivers\Tppwrif.sys [2007-12-07 02:22] R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-06-23 19:00] R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-06-23 19:00] R2 smihlp;SMI Helper Driver (smihlp);C:\Program Files\Common Files\ThinkVantage Fingerprint Software\Drivers\smihlp.sys [2007-08-14 16:46] S2 gupdate1c8d0d087769b32;Google Update Service (gupdate1c8d0d087769b32);"C:\Program Files\Google\Update\1.1.25.0\GoogleUpdate.exe" /svc /lang en [] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0b258b6b-2cfb-11dd-8ea6-0014a4d8113d}] \Shell\AutoRun\command - E:\AutoTransfer.exe . Contents of the 'Scheduled Tasks' folder "2008-06-12 21:03:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" - C:\Program Files\Apple Software Update\SoftwareUpdate.exe "2008-06-29 19:35:35 C:\WINDOWS\Tasks\GoogleUpdateTask.job" - C:\Program Files\Google\Update\1.1.25.0\GoogleUpdate.exe "2008-06-22 00:21:22 C:\WINDOWS\Tasks\PMTask.job" - C:\PROGRA~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE "2008-06-29 19:35:35 C:\WINDOWS\Tasks\XoftSpySE 2.job" - C:\Program Files\XoftSpySE\XoftSpy.exe "2008-06-24 04:25:01 C:\WINDOWS\Tasks\XoftSpySE.job" - C:\Program Files\XoftSpySE\XoftSpy.exe . ************************************************************************** catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-06-29 20:36:54 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . ------------------------ Other Running Processes ------------------------ . C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\ati2evxx.exe C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\system32\ati2evxx.exe C:\Program Files\STOPzilla!\STOPzilla.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\AVG\AVG8\avgwdsvc.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\SpywareDetector\SDService.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\Program Files\PC Connectivity Solution\ServiceLayer.exe C:\Program Files\ThinkPad\Bluetooth Software\BTStackServer.exe C:\Program Files\PC Connectivity Solution\Transports\NclBCBTSrv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\AVG\AVG8\avgrsx.exe . ************************************************************************** . Completion time: 2008-06-29 20:42:55 - machine was rebooted ComboFix-quarantined-files.txt 2008-06-29 19:42:47 Pre-Run: 36,488,110,080 bytes free Post-Run: 36,427,509,760 bytes free 251 --- E O F --- 2008-06-21 01:00:21 |
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| Re: can't access items in control panel Download an install a trial copy of Registry Crawler at http://www.4dev.com/regc/index.htm and look for and remove any nocontrolpanel entries. I must say you are a far braver person than me to autoload a P2P. *;-) Post back a new HJT log if you get Control Panel back (or not) and I'll have more suggestions. Cheers, Texruss |
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| Re: can't access items in control panel Thank you texruss, I will try this when I am next at my laptop, I've been away for a few days without it. Are there any major programs I should remove as well or just do what you've mentioned at the moment? Thanks, charlie. |
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| Re: can't access items in control panel how do i use registry caller and how do i know which are nocontrol panel entries? thanks, charlie. |
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| Re: can't access items in control panel I have been engaged in other issues...sorry for the delay. I have another suggestion for Control Panel, but it may only be the tip of the iceberg as far as Registry infiltration by Trojan. Kellys tweak 256 may help if the Trojan has disabled Control Panel (or it may just run over it again). http://www.kellys-korner-xp.com/xp_tweaks.htm Based on your suspicions of Trojans and your Control Panel issues I suggest you do some additional scanning by your AVG 8, Spybot S&D and Ad-Aware 2007: http://www.majorgeeks.com/download2471.html http://www.majorgeeks.com/download506.html Update all three, but run them in Safe Mode: For most versions of Windows it is easy to enter Safe Mode by repeatedly tapping the F8 key while restarting your computer and selecting the Safe Mode option at the Boot Menu screen. For more info and other ways to enable a Safe Mode boot for each version of Windows see this page. http://www.computerhope.com/issues/chsafe.htm I know these are old school apps and there are a score of single-fix anti-spyware apps for specific infections, but those companies haven't exactly been idle while the cybercriminals have been churning out new stuff. These apps may also restore your Control Panel issues so you may hold off on Kelly's tweak until after you see if they can fix the issues. Both scan and remove spyware entries in the Registry which can be your issue. Before going to Safe Mode turn off System Restore so you can get rid of anything hiding there: http://www.pchell.com/virus/systemrestore.shtml We'll turn it back on after you are all clear. Run Spybot first, then Ad-Aware, and last AVG. Fix all they find. Reboot to normal mode Windows and download and run CCleaner: http://www.juliatexas.com/tutorials/ccleaner.htm I normally leave Cookies unchecked for deletion, but lately many of the new Trojans have been putting lots of entries in there, so if you find Trojans in Spybot or Ad-Aware I'd kill the Cookies until you are all clear. Last...reboot to regular mode and run an online scan. Pandas's is pretty slow (50 minutes probably) and it misses things (especially infected cookies), but should give a general indication of where you're at. http://www.pandasecurity.com/activescan/index/ Post back your results and let me know how it went. If you still had Trojans detected by Panda then I'll have you run another diagnostic tool to see what are your next options. Cheers, Texruss |
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| Re: can't access items in control panel hi there, thanks for your help texruss. i did everything you said apart from turning off system restore etc because as before mentioned i can't access any items in control panel, or go to properties if i right click my computer. i get the error message: windows cannot find file 'C:\WINDOWS\system32\rundll32.exe' here is my hijack log wich i just did, hope you can help!0) Logfile of HijackThis v1.99.1 Scan saved at 19:35:44, on 10/07/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\STOPzilla!\STOPzilla.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Spyware Doctor\pctsSvc.exe C:\Program Files\Spyware Doctor\pctsTray.exe C:\Program Files\HijackThis\HijackThis.exe R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe |
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| Re: can't access items in control panel all sorted!!! i searched for the missing file, copied and pasted it into system 32 and then removed all of the security software programs apart from AVG. i am quicker than ever and happier than larry!! |
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