no internet !
 

Hey good folks at DaniWeb !!!!!!
I have a Compaq , Presario, Windows XP Pro. . This is a test computer that I have and does not have any Microsoft updates on it. I want to keep it like that. I have had this computer hooked up to the Internet and it worked just fine for a while but then it quit being able to go onto the Internet , and I get this message that states......C:\windows\system32\shdoclc.dll/dnserror.htm.
I have tried EVERYTHING that I found on Google and nothing seems to help. I can NOT get this computer to connect to the internet. It says that it is "connected" to the Internet and that I have a 10.0 mbps.. Packets sent, but nothing recieved. I can't get on Google.com, Microsoft.com........no sites at all !
Here is my HijackThis log....maybe the answer is in it ?!?!?!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:47:34 AM, on 7/10/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O4 - HKLM\..\Run: [DESKonTOP] C:\Program Files\DESKonTOP\DESKonTOP.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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End of file - 2416 bytes
Any and all help is very much appreciated !!!

Re: no internet !
 

Log is clean. Download and run Winsockfix from here http://www.softpedia.com/get/Tweak/N...nSockFix.shtml

Re: no internet !
 

Hello Mr. Crunchie Sir.....AGAIN :) . Seems like we just "chatted" not too long ago ! Glad to see ya again !
I downloaded that file, ( Winsockfix.exe), to a thumb drive, put it onto the desttop of the problemed computer, went to run it but got an error saying......." Winsockfix.exe is not a valid Win32 Application".
I don't know what to do now. Any more help Sir ?
Someone told me to download and use LSP-FIX, found at
http://www.cexx.org/lspfix.htm
What to you think ? I'm not downloading a thing till you tell me to !
Thanks for your reply !

Re: no internet !
 

WAIT !!!! I downloaded it again and this time it opened up and ran ! But, I still get the same message. I've tried dell.com,microsoft .com and Google. What seems funny is that when I type in something like microsoft.com, an error pops up that says " Internet Explorer could not open the search page".
Then , when I click "OK", it's as if I didn't even try to do any search at all. The words Microsoft.com, don't show up in the dropdown " like it should. It's as if I didn't try to search for a web page at all!?!?!?!!?
Don't know whats goin on....HELP

Re: no internet !
 

Could it be where the LAN is plugged into the back of the computer ? Should I try to put an Ethernet Card in it ?
Just asking.

Re: no internet !
 

You can give lspfix a try, it does the job too.
Make sure the connections are enabled in Network Connections too.

Re: no internet !
 

I ran LSP-FIX and here is what I see. First off, I haven't made any changes at all. I ran the program and this is what it showed. I still have it on the screen and will keep it there till I hear back from you.
2 Sections..... #1 KEEP & #2 REMOVE
Under "KEEP, it had 4 things listed. I will list them and then put what thier description is beside them.
# 1 mswsock.dll - Tcpip
#2 winrnr.dll - NTDS
#3 nwprovau.dll - NWLink IPX/NetBIOS Compatible Transport Protocol
#4 rsvpsp.dll - (Protocol handler)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Under "REMOVE", it was empty.

In the center of the screen it said that " NO PROBLEMS FOUND"
It looks like I could select the items listed under " KEEP" and then send them over to the "REMOVE" side for deletion..........but I don't know whats, what.
Should I leave it as is ?

Re: no internet !
 

could the way that I set up an Outlook Express Account, have anything to do with this acting this way ? I remember that I had JUST set up an O E account on the computer and it hasn't worked since then. I wonder if I should delete Internet Explorer 6 and reinstall a new one ?
Let me know what ya think , please.

Re: no internet !
 

All the entries found by LSPfix are valid.
Try deleting the OE account you created and try again. You could also try a system restore.

Re: no internet !
 

I restored it back to before I had installed OE, but it didn't fix the issue. Got any more suggestions ? I'll work with you as long as you want to ! I have a Windows XP Pro, restore disk if all else fails.