Cannot connect to the internet
 

Hi guys.

As usual, I've been away from home, and my dear siblings have tampered with my computer yet again *sigh*

We have two computers at home, and mine (Vaio) cannot connect to the internet. It doesn't seem to be able to connect to the network as well, but I don't know how to find out for sure. The other computer (HP) has no problem connecting to the internet, and it doesn't seem to detect Vaio on the network.

Could you advise me on what to run to find out what's wrong and maybe how to fix it?

I would really appreciate the help, thank you.

Po-e

Re: Cannot connect to the internet
 

Hello Po-e!

Is the Vaio running Vista or XP? Whichever it is, there is a network connection icon on the bottom right of the task bar (close to where the digital clock is). Right click it, and it will give you an option to search for available networks. Do this and see if you find and can connect to your network

I'm assuming you've got a router and both computers connect wirelessly?

Also, try connecting the Vaio with a cable (if it is currently trying to connect wirelessly). And check that the wireless switch is in the "ON" position (that one always gets my clients!)

Let's know how it goes

Re: Cannot connect to the internet
 

Hi Thinka,

Both computers are connected by the cable to the modem actually, wireless is disabled since we don't have a router :(

Re: Cannot connect to the internet
 

My progress:

• MalwareBytes’ Anti-Malware log
= still running scan, but I'm probably running an outdated version since I couldn't update the program directly from the internet

• ESET Online Scanner log
= can't run since cannot connect to internet

• BOTH Logs from Deckard's System Scanner (main.txt and extra.txt)
= couldn't download DSS from the links given, but I ran HJT

• Uninstall List
= I did uninstalling yesterday, and couldn't remember them, sorry.

--------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:58 PM, on 8/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: NetXfer - {83B80A9C-D91A-4F22-8DCF-EA7204039F79} - C:\Program Files\Xi\NetXfer\NXIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: NetXfer - {C16CBAAC-A75C-4DB5-A0DD-CDF5CAFCDD3A} - C:\Program Files\Xi\NetXfer\NXToolBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKCU\..\Run: [e©ùýùäûïÊóÎêøøÈøôþÊýÛñûÍÞó] C:\Program Files\XP Antivirus\xpa.exe
O4 - HKCU\..\Run: [MalWarrior] "C:\Documents and Settings\Nabe\Application Data\Adsl Software Limited\MalWarrior 2007\Malwarrior.exe" /autorun
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: Download all by NetXfer - C:\Program Files\Xi\NetXfer\NXAddList.html
O8 - Extra context menu item: Download by NetXfer - C:\Program Files\Xi\NetXfer\NXAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{77FF84FE-D1FC-4C14-86A5-DA7550682B73}: NameServer = 202.188.0.133,202.188.1.5
O22 - SharedTaskScheduler: asparagine - {65bbf06c-ea06-4818-92a3-f3550d0e1004} - C:\WINDOWS\system32\rkvdr.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

--
End of file - 6986 bytes

Re: Cannot connect to the internet
 

Malwarebytes' Anti-Malware 1.25
Database version: 1062
Windows 5.1.2600 Service Pack 2

1:20:53 AM 8/20/2008
mbam-log-08-20-2008 (01-20-53).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 105613
Time elapsed: 1 hour(s), 18 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\nowstarter.nowstarterctrl.1 (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{072039ab-2117-4ed5-a85f-9b9eb903e021} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{072039ab-2117-4ed5-a85f-9b9eb903e021} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{6f553c18-15e6-4e5e-8f44-add50de754ed} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{0409743c-e5e3-4bdd-9ec7-eff622530282} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{40722371-e24c-4b36-8e76-010bb6c7185b} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{825c19d3-35ce-428f-876b-88e080466689} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{65bbf06c-ea06-4818-92a3-f3550d0e1004} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/system32/nowstarter.ocx (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{e550dc77-ef3b-474f-b59c-b3e2aa1fa6a5} (Adware.Starware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Drivers (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\System32\NowStarter.ocx (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MalWarrior (Rogue.MalWarrior) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TacOnlyOne\MalWarrior (Rogue.MalWarrior) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\NowStarter.ocx (Adware.CWS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kavo0.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kavo.exe (Spyware.OnlineGames) -> Quarantined and deleted successfully.

Re: Cannot connect to the internet
 

Hi, as you already know, you were infected infected with minor malware.
I'm not very good at networking, but have you tried resetting a new LAN connection?

Re: Cannot connect to the internet
 

Cyber Punk,

Hi. I"m not very good at networking either, so I'm not sure how to reset a new LAN connection.

Re: Cannot connect to the internet
 

Hi, please go to Control Panel and open Network Connections.

• Click on File and then click New Connection and click Next.
• In the next prompt, select, Set up a home or small office network and click Next.
• Click Finish
• A new window will open, click Next two times.
• In the next screen, click Local Area Connection and click Next.
• Select Other and click Next.
• Select the first option and click Next.
• Follow the prompts, they are all set by default and click Next.
• Enable file and printer sharing and click next two times.
  The wizard will now configure the system and make you visible on the network.
• In the last prompt, choose the last option to exit the wizard.
• Click Finish.

When asked, restart your computer for the changes to take effect.

This is just a step by step guide for establishing a LAN connection, I cannot guarantee that it will fix your problem, as I have limited knowledge about networking.
If it doesn't work, then your patience is greatly appreciated.