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| Search Engine Redirect and Anitvirus Websites blocked I am having a problem that seems may be common today. I get redirected to random websites when I click on search engine links and I also get a "Failed to Connect" message when I try to access antivirus web sites. My AVG earlier today detected "trojan horse SHeur:chkn" today. I deleted the two occurrences of this trojan that it detected using AVG. I also ran adaware and spybot and I'm still having the problem. I downloaded HJT. Here is my log file. Please help! I am a stressed out college student that really needs my computer back! Thanks! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:40:42 PM, on 9/7/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\AGRSMMSG.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\Program Files\Mozy\mozystat.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Mozy\mozybackup.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Internet Explorer\Iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi6.ebay.com/ws/eBayISAPI.dl...=3&completed=1 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Mozy Status.lnk = C:\Program Files\Mozy\mozystat.exe O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\Mozy\mozystat.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\Mozy\mozybackup.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 9755 bytes |
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| Re: Search Engine Redirect and Anitvirus Websites blocked Hi welcome to daniweb, Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt. Judy |
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| Re: Search Engine Redirect and Anitvirus Websites blocked Unfortunately when I click the anti-malware link I get the "Failed to Connect" message. I do have a laptop as well. I guess I should download it with that and move it over with a thumb drive? |
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| Re: Search Engine Redirect and Anitvirus Websites blocked By the way, any clue how I may have gotten this trojan horse SHeur.chkn or how bad it is? |
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| Re: Search Engine Redirect and Anitvirus Websites blocked It seems to be working fine now. No more google redirecting or antivirus site blocking. I really appreciate the help. Does it appear that I did take care of all the bad stuff? Do you see any processes/programs running in the background or during start up that don't need to? Anything that will speed up my computer is definitely helpful. Here is my malware log: Malwarebytes' Anti-Malware 1.26 Database version: 1126 Windows 5.1.2600 Service Pack 3 9/7/2008 9:48:33 PM mbam-log-2008-09-07 (21-48-33).txt Scan type: Full Scan (C:\|) Objects scanned: 146765 Time elapsed: 40 minute(s), 40 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 8 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssl.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdsslog.dll (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Delete on reboot. C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> Delete on reboot. |
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| Re: Search Engine Redirect and Anitvirus Websites blocked Quote:
Here is one definition... Quote:
One thing I note in your HJT log is you do not seem to be running a Firewall, are you running the built in Windows Firewall? This won't show in the HJT logs. If you aren't running one then by all means either use the built in Windows firewall or install one of the good free ones available. There are several noted in THIS LINK Myself, and many others here also highly recommend SpywareBlaster It is truly a MUST HAVE, it is FREE and one super thing is that it DOES NOT run in the background. Quote:
Once you have done that then go to Add/Remove and Uninstall all previous versions of Java. After the Uninstall is complete go to the Java Install file on the desktop and click it to install the newest version. Once the Install is finished then go back to that link above and on the right side you will see Verify Now. Click that to be certain the install went as planned. I would also recommend that you TURN OFF the TeaTimer portion of Spybot. Doesn't do much and it runs in the background all the time and it can interfere with cleaning at times. You can turn it off by opening the program, go up to Mode and make sure it is in Advanced Mode. Then at the bottom left choose Tools and then Click Resident. Take the checkmark OUT OF TeaTimer. Close the program. I also would advise that you uninstall AdAware. This latest version just isn't as good as previous versions and it also now has a service which runs all the time in the background. If you get a firewall, keep SpywareBlaster updated and enabled, including the Restricted Sites portion, keep the Malwarebytes' Anti-Malware program updated. Scan weekly with Spybot, Malwarebytes and remove everything found this will help the computer clean. You also need to think about updating your AVG. I see you are running version 7. This is an old version. New version is AVG8. Some like it, some don't. In the link I gave above for the firewalls there are also links for some very good free antivirus programs, if you decide you don't want to go with AVG8 then download one of those to the desktop, uninstall AVG7 and then install the new antivirus program. Just remember UNINSTALL AVG FIRST. Rule of thumb is ONE antivirus and ONE firewall on a computer. Judy |
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| Re: Search Engine Redirect and Anitvirus Websites blocked I do have windows firewall enabled. Is this not secure enough? Would you recommend an additional firewall, or will I be alright with windows firewall? I really appreciate all your help. Thanks. |
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| Re: Search Engine Redirect and Anitvirus Websites blocked Quote:
I have followed the advice of a fellow from another board, very knowledgable, I might add, who several years ago posted this argument concerning the Windows Firewall; Quote:
You say...ADDITIONAL FIREWALL...Never an ADDITIONAL firewall, the rule is ONE firewall, whether it is the Windows Firewall or something else. So if you DO install another firewall then TURN OFF the Windows Firewall. |
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| Re: Search Engine Redirect and Anitvirus Websites blocked Today AVG found another infection, trojan horse Dropper.Bravis.A AVG healed it. I haven't noticed any effects of the virus. Should I do anything else? |
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| Re: Search Engine Redirect and Anitvirus Websites blocked AVG just found another one: trojan horse downloader.fraudload.U It also found some more dropper.Bravis.A trojans. It healed most, but said a couple could not be healed because they could not be found. |
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