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| Page Load Error in Mozilla Firefox Hi Today i downloaded Mozilla Firefox version 3.0.4. I installed it and no page is loading. It gives the following messages after failing to load the webpages. Redirect Loop Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked. The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete. * Have you disabled or blocked cookies required by this site? * NOTE: If accepting the site's cookies does not resolve the problem, it is probably a server configuration issue and not your computer. When i type any website in the address bar, the status shows "Connecting www.planetflow.planet-lab.org.. Im going sick of it. Please help me out. I post my recent hjijack this log here. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:43:59 PM, on 11/28/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE C:\Program Files\McAfee\Common Framework\UdaterUI.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\McAfee\Common Framework\McTray.exe C:\Program Files\Microsoft Office\Office10\msoffice.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\PROGRA~1\AVG\AVG8\avgfws8.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\ansyslmd.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\crypserv.exe C:\Program Files\McAfee\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\system32\UTSCSI.EXE C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Winamp\Winamp.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb02.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O12 - Plugin for .NPSSView: C:\WINDOWS\system32\npssview.dll O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://img4.orkut.com/activex/10036/photouploader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{87F1448D-FEB7-40C1-88DE-2F38F8E4B34B}: NameServer = 218.248.255.145,218.248.240.24 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: ANSYS FLEXlm license manager - Macrovision Corporation - C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: USBest Service Zero (UTSCSI) - USBest - C:\WINDOWS\system32\UTSCSI.EXE -- End of file - 10083 bytes Thanks in advance |
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| Re: Page Load Error in Mozilla Firefox I receive same thing using the address you included so there is a problem with the address itself. However, check this one and see if you get the page you want to see. Note, it does not include "www." Don't type it in, just click on the link below. If that is the correct link then add it to your favorites. I am using the same version of Firefox and had no problem accessing the site below. http://planet-lab.org/ |
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| Re: Page Load Error in Mozilla Firefox Yeah..problem is with the link..d latter domain name is working just fine..:-) |
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| Re: Page Load Error in Mozilla Firefox Hi Thanks for ur replies. But the problem is not with opening planet-lab website but with firefox. Im not trying to access planet-lab website. Im not able to open any website. For example, if i enter www.gmail.com, its supposed to show "connecting to www.gmail.com in status bar. Instead its showing connecting to "www.planetflow.planet-lab.org" . Hope the problem is clear to u now. Help me please !! |
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| Re: Page Load Error in Mozilla Firefox Please Download ATF-Cleaner.exe by Atribune(Windows XP, 2K, 2003 & Vista ONLY) • You can put ATF-Cleaner on your Desktop for easy access. RUN ATF-Cleaner.exe. -- Click on ATF-Cleaner to run it -- Where it says Select Files To Delete, Check the Select All Option -- Click Empty Selected > OK If you use Firefox browser, do this also: * Click Firefox at the top and choose Select All from the list. * Click the Empty Selected button. * NOTE : If you would like to keep your saved passwords, click No at the prompt. Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop. * DoubleClick mbam-setup.exe and follow the prompts to install MBA-M. * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt. Reboot the computer. Then run a new HJT scan and save the log. Post back here with the MBA-M log and the HJT log. |
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| Re: Page Load Error in Mozilla Firefox Hi I followed the steps u have indicated above and posting the log from Malware bytes and also Hijackthis log. Malwarebytes' Anti-Malware 1.30 Database version: 1434 Windows 5.1.2600 Service Pack 2 11/29/2008 8:59:05 PM mbam-log-2008-11-29 (20-59-05).txt Scan type: Quick Scan Objects scanned: 54970 Time elapsed: 5 minute(s), 9 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 2 Registry Data Items Infected: 0 Folders Infected: 1 Files Infected: 2 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{b7d3e479-cc68-42b5-a338-938ece35f419} (Adware.SoftMate) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{b7d3e479-cc68-42b5-a338-938ece35f419} (Adware.SoftMate) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Documents and Settings\computer\Start Menu\Programs\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully. Files Infected: C:\Documents and Settings\computer\Start Menu\Programs\BitDownload\BitDownload Downloads.lnk (Trojan.Lop) -> Quarantined and deleted successfully. C:\AF.tmp (Trojan.Agent) -> Quarantined and deleted successfully. Hijackthis Log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:03:03 PM, on 11/29/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE C:\Program Files\McAfee\Common Framework\UdaterUI.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\McAfee\Common Framework\McTray.exe C:\Program Files\Microsoft Office\Office10\msoffice.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\PROGRA~1\AVG\AVG8\avgfws8.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\crypserv.exe C:\Program Files\McAfee\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\system32\UTSCSI.EXE C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\ansyslmd.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe C:\Program Files\Internet Download Manager\IDMan.exe C:\Program Files\Internet Download Manager\IEMonitor.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb02.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O12 - Plugin for .NPSSView: C:\WINDOWS\system32\npssview.dll O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://img4.orkut.com/activex/10036/photouploader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{87F1448D-FEB7-40C1-88DE-2F38F8E4B34B}: NameServer = 218.248.255.145,218.248.240.24 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: ANSYS FLEXlm license manager - Macrovision Corporation - C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: USBest Service Zero (UTSCSI) - USBest - C:\WINDOWS\system32\UTSCSI.EXE -- End of file - 10391 bytes |
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| Re: Page Load Error in Mozilla Firefox Several things noted here. You are running two anti-virus programs on the machine at the same time, McAfee and AVG 8. The absolute rule is ONE anti-virus on a computer. More than one can lessen protection. One of these MUST be UNINSTALLED immediately. You choose. If McAfee is current, not set to expire soon then keep that one since it is a paid program OR if your AVG 8 is the paid version then you will have to choose. But one MUST BE UNINSTALLED before you go further. Note I say UNINSTALLED, NOT DELETED. You must go through the Uninstall Process for which ever program you choose. You only ran a Quick Scan with MBA-M. Instructions are very clear: Quote:
Note where the infections WERE found in the original MBA-M scan; C:\Documents and Settings\computer\Start Menu\Programs\BitDownload P2P File sharing should always be considered dangerous. This is not an activity we encourage here, and now you can see why. Discontinue this for your computer's safety and the safety of the computers of others you may correspond with via email and possibly IM programs. Do you know what the most recent program you downloaded via BitTorrent might be? It could be an earlier one of course but since the problems began when you installed FireFox then what did you install prior to that or just after that? Now what shows is a LOP infection. When you go to a web site using an hostname, like www.daniweb.com, instead of an IP address, your computer uses a DNS server to resolve the hostname into an IP address like 192.168.1.0. Domain hacks are when the Hijacker changes the DNS servers on your machine to point to their own server, where they can direct you to any site they want. Where are you located? Please answer the above questions and complete the FULL scan with MBA-M and post the log back here. |
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| Re: Page Load Error in Mozilla Firefox Hi jholland1964 Thanks again for ur reply and suggestions. Yes I have installed 2 antivirus softwares and i never encountered any problem because of that. Also, previously I had a few problems and I sought help in Daniweb which were resolved successfully. Even that time I was not asked to uninstall anyone when the logs were reviewed by Daniweb experts, and so i too thought it is ok to have Mcafee and AVG alone as there is no reduction in system speed as well. If it is certainly necessary to uninstall anyone then I shall do it surely. Yes it is my mistake that i made a quick scan instead of full scan. I didnt notice that properly and sorry for that. Now Im posting here the latest MBA log and Hijackthis log. Then I dont know even what Bitdownload is. May be it is a software to download things via torrents. But i never used such a software in this name. I use utorrent only. Do u feel it is the one created the Bitdownload. Now i have uninstalled it. The last thing I tried to download is only a movie and not anyother application. Just before installing Firefox I installed Picasa 3. I would also like to mention here that Firefox is not my default browser. Im able to view all websites via Internet Explorer(Default Browser) though. But not through Firefox. I didnt install anything after Firefox as the moment i installed i tried to view pages using that and i encountered this problem and hence posted here. The stuffs you explained about DNS server seem to be a little technical which Im not clear about it. Sorry for that. Can u kindly explain me in a little more detailed way. Please let me know what should I do next. Below is the logs from MBA and Hijackthis. MBA log Malwarebytes' Anti-Malware 1.30 Database version: 1434 Windows 5.1.2600 Service Pack 2 11/29/2008 11:55:42 PM mbam-log-2008-11-29 (23-55-42).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 163164 Time elapsed: 1 hour(s), 11 minute(s), 52 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Hijackthis Log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:58:45 PM, on 11/29/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE C:\Program Files\McAfee\Common Framework\UdaterUI.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\McAfee\Common Framework\McTray.exe C:\Program Files\Microsoft Office\Office10\msoffice.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\PROGRA~1\AVG\AVG8\avgfws8.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\crypserv.exe C:\Program Files\McAfee\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\system32\UTSCSI.EXE C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\ansyslmd.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Internet Download Manager\IDMan.exe C:\Program Files\Internet Download Manager\IEMonitor.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\notepad.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb02.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O12 - Plugin for .NPSSView: C:\WINDOWS\system32\npssview.dll O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://img4.orkut.com/activex/10036/photouploader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{87F1448D-FEB7-40C1-88DE-2F38F8E4B34B}: NameServer = 218.248.255.145,218.248.240.24 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: ANSYS FLEXlm license manager - Macrovision Corporation - C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: USBest Service Zero (UTSCSI) - USBest - C:\WINDOWS\system32\UTSCSI.EXE -- End of file - 10100 bytes Thanks again. |
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| Re: Page Load Error in Mozilla Firefox Quote:
The problem comes with program conflicts, which can, and very often does, lessen protection rather than increase it. One program might see the other as a threat, and will create a conflict on the boot process...like who goes first? Or it may just see the other antivirus as a competing application and try to disable one another, or one may find a virus with it's scan process, try to remove it and the other will stop the removal process because it only sees the fact that files on the computer are changing. So the infected object is not removed. You certainly can SCAN with more than one anti-virus program and quite often this is recommended, however, this generally is recommended using an online scanner, like the ESET scanner we recommend in our sticky for instance and your ONE installed anti-virus program. Quote:
Quote:
You must meet friends at a restaurant where you have never been with the address 123 Green St. You call a cab (a server). A cab (server) picks you up. You tell the driver you want to go to the restaurant at 123 Green St. What you don't know is this really isn't the cab (server) you called, but actually a cab (server) that works for another restaurant. The cab (server) takes you to a restaurant, you get out of the cab, don't look at the address because you naturally assume the cab (server) has taken you to the address you wanted. But actually the cab (server) has taken you to the restaurant the cab (server) works for at 132 Green St. You are totally unaware that you have been taken to the wrong restaurant until the cab leaves and your friends don't arrive. The LOP infection does the same thing...the normal server for your computer has been hijacked by another server to take you to the website IT wants you to go to NOT the one that you want. This is why I asked you where you were located. The O17 entries in your log can be a sign of a LOP infection, we KNOW you have one on the computer because of the findings of the MBA-M scan. Now it removed the offending files but I need to know your location in case the O17 entry does not point to your provider but to the hack server. This one indicates it is for BSNLNET in New Delhi. Is this your provider? |
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| Re: Page Load Error in Mozilla Firefox Hi jholland1964 Its really very informative about what you have explained for my queries. Thanks a lot. I am located in CHENNAI, the capital city of TAMILNADU (INDIA). My service provider is BSNL. So can u please help me getting out of this LOP infection. And let me uninstall Mcafee now and post here the latest log. Kindly review and help me to get rid of this infection and to make the system and Firefox work fast and better than this or atleast normally. MBA Log: Malwarebytes' Anti-Malware 1.30 Database version: 1434 Windows 5.1.2600 Service Pack 2 11/30/2008 10:06:44 PM mbam-log-2008-11-30 (22-06-44).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 162442 Time elapsed: 48 minute(s), 54 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Hijackthis Log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:19:51 PM, on 11/30/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\PROGRA~1\AVG\AVG8\avgfws8.exe C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\ansyslmd.exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe C:\WINDOWS\system32\crypserv.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Microsoft Office\Office10\msoffice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\UTSCSI.EXE C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Documents and Settings\computer\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file) O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb02.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\computer\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O12 - Plugin for .NPSSView: C:\WINDOWS\system32\npssview.dll O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://img4.orkut.com/activex/10036/photouploader.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{87F1448D-FEB7-40C1-88DE-2F38F8E4B34B}: NameServer = 218.248.255.145,218.248.240.24 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: ANSYS FLEXlm license manager - Macrovision Corporation - C:\PROGRA~1\ANSYSI~2\SHARED~1\LICENS~1\Intel\lmgrd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: McAfee McShield (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe (file missing) O23 - Service: McAfee Task Manager (McTaskManager) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe (file missing) O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: USBest Service Zero (UTSCSI) - USBest - C:\WINDOWS\system32\UTSCSI.EXE -- End of file - 9122 bytes Thanks |
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