virus won't let me open malware or go on ne virus removal related sites HELP !!
 

virus won't let me open malware or go on any virus removal related sites HELP !!

my Firefox is running extremely slow on and off spikes
my avg is not updating
malware wont open
every time i try to go on a site to dl something to help it will not even load

i look up system32 and latest "modified" dll was this tyshb36rfjdf.dll
plz help me this is really frustrating

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

Hi and welcome to Daniweb :).

Try doing a system search for any files starting with TDSS and delete them.
If found and deleted, try running those programs now.

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

Ok i will search right now my browser is extremely slow every time i refresh this so bare with me i appreciate your help a lot

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

no i also searched in hidden files and no TDSS showed up

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

what should i do now ? =\

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

Some of the files are probably hidden, so unhide them in Folder Options.

Open Device Manager and in the VIEW Tab, put a tick next to show hidden devices.
Under non-plug and play drivers, search for TDSSserv and stop it if found.

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

ok i found it and i disabled it but it saids restart my computer should i restart it ?

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

No, leave pc on as long as you have it disabled.

Can you run any of those tools now? I take it you have malwarebytes antimalware? If so, try running it and update it. Run a full scan and delete everything found.

Reboot your pc and post the MBAM log showing the items deleted.

Post an hijackthis log too.

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

yes i have malware antimalware but it still wont open the TDSSERV is disabled but nothin opens what should i do now ?

Re: virus won't let me open malware or go on ne virus removal related sites HELP !!
 

Hello,

Alright, let's try combo fix.

Please download ComboFix by sUBs from HERE or HERE

• You must download it to and run it from your Desktop
• Physically disconnect from the internet.
• Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
• Double click combofix.exe & follow the prompts.
• When finished, it will produce a log. Please post that log in a reply.
  
  Note:
  Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Thanks,

Cohen