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-   -   Dreaded explorer reset (http://www.daniweb.com/forums/thread166597.html)

Neil_Hamburger Jan 6th, 2009 5:53 pm
Dreaded explorer reset
 
Hellooo! I've been waiting for a chance to post a thread here, I usually have no issues fixing whatever virus may come up by simply reading these forums...but this time I feel like I've tried everything!

The explorer.exe resets repeatedly before just not coming back, I can still start new tasks and access the internet. However most "tech" websites are disabled.

I have tried combofix and a bunch of other stuff that usually works for me.

I have attached the hjt log. Any suggestions would be greatly appreciated :) Thanks :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:52:58 PM, on 1/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Program Files\Webteh\BSplayerPro\bsplayer.exe
C:\WINDOWS\system32\ntdll64.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\WINDOWS\system32\ntdll64.exe
C:\Documents and Settings\David B\Desktop\HJT(2).exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {58F4ACC1-2B60-4792-AFB7-1986C1191EC6} - C:\WINDOWS\system32\ljJYQKbC.dll
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\qoMeDVNE.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O3 - Toolbar: (no name) - {F4D76F09-7896-458a-890F-E1F05C46069F} - (no file)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus CX7800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE /P26 "EPSON Stylus CX7800 Series" /O6 "USB001" /M "Stylus CX7800"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Framework Windows] frmwrk32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: DesktopEarth AutoStart.lnk.disabled
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.exe.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Adobe Reader Synchronizer.lnk.disabled
O4 - Global Startup: NCProTray.lnk.disabled
O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exe
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk.disabled
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
O9 - Extra 'Tools' menuitem: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Doyles Room Poker - {725E77D3-B919-4eef-8EEE-D09DE618B6C1} - C:\Microgaming\Poker\DoylesRoomMPP\MPPoker.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\temp\ntdll64.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: qoMeDVNE - C:\WINDOWS\SYSTEM32\qoMeDVNE.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Avid SDM Service (AvidSDMService) - Avid Technology, Inc. - C:\WINDOWS\system32\AvidSDMService.exe
O23 - Service: Avid Startup (AvidStartup) - Unknown owner - C:\WINDOWS\system32\AvidStartup.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: npkcmsvc - Unknown owner - C:\Nexon\Mabinogi\npkcmsvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8012 bytes

jholland1964 Jan 6th, 2009 8:34 pm
Re: Dreaded explorer reset
 
Quote:
I have tried combofix and a bunch of other stuff that usually works for me.
First of all combofix is not a "regularly used" tool. It should only be used when directed to do so and never should be re-used on another problem. The instruction to use combofix in a thread is ONLY FOR THAT PARTICULAR poster and NOT FOR OTHERS. It is supposed to be uninstalled following all steps given by the helper working with the poster. This can damage your system if used incorrectly or for the wrong reasons OR if used too early too.
If you have used it for this problem post the log.

Neil_Hamburger Jan 7th, 2009 2:04 am
Re: Dreaded explorer reset
 
Quote:
Originally Posted by jholland1964 (Post 772362)
First of all combofix is not a "regularly used" tool. It should only be used when directed to do so and never should be re-used on another problem. The instruction to use combofix in a thread is ONLY FOR THAT PARTICULAR poster and NOT FOR OTHERS. It is supposed to be uninstalled following all steps given by the helper working with the poster. This can damage your system if used incorrectly or for the wrong reasons OR if used too early too.
If you have used it for this problem post the log.
combofix is a program I have used a few times...thus regularly used for me.

jholland1964 Jan 7th, 2009 2:10 am
Re: Dreaded explorer reset
 
This is just not a program we recommend that people use on their own and that will continue to be our advice here.
We VERY STRONGLY AGREE with and adhere to the CAUTION given here concerning the use of this program and sincerely hope that all others will heed this advice
Quote:
Due to the power of this tool it is strongly advised that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer.
Since I have seen no logs from you then I cannot advise.


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