MS Outlook 2003 problem
 

Hi, i've just started using Outlook to view emails from an http site but problem is i get an error message straight away when trying to download or send.

I went thu the wizard which i think was quite straightforward i.e. enter email address, password, http address, but i get the following error:

Task' email address - Sending' reported error (0x800CCCF4) : 'Unknown error 0x800CCCF4

Anybody know what this means or how to find out?

The site address i have entered is http://www.setterbrae.co.uk:2095/horde/index.php

Does the .php cause any problems? Is there anything important that i need to know given i am a completely new user of Outlook that will help me on my way?!

thanks,

yaduks.

Re: MS Outlook 2003 problem
 

I've found some more info on the error - it reads "The requested resource was not found. The server responded 'Not Found' "

Seems like a set-up issue by me but any ideas?

thanks,

yaduks

Re: MS Outlook 2003 problem
 

check your setup and server are configured properly. to do this you will need to access your email account properties and specify whether the server you are trying to connect to and from is either a POP3 or SMTP server. This sounds like a protocol error. whatever it is it can be sorted. does it just come up on sending or does it come up on receiving too? if it comes up on both then it is more than just a protocol error.

if there are any more faults it may well be worth contacting you server administrator or ISP for more advice. Outlook 2003 works according to the ISP you are using. Your ISP will be able to provide you with the exact technical info that you need. Im a user of Outlook 2003 and i have Virgin.net as my ISP.

your required protocols can be found in your setup documentation.

Re: MS Outlook 2003 problem
 

Please provide me with a solution to this issue.

" The operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."

Re: MS Outlook 2003 problem
 

I receive this error each I attempt to open a link in Outlook 2003.

Re: MS Outlook 2003 problem
 

ok, i take it that you are operating outlook on a home machine and not an office machine on a network.

not knowing which ISP you are with makes this more difficult for me to diagnose as i cannot say what your settings might be or might not be. If you are a Virgin.net customer the settings are pretty simple and easy to understand. make sure your current incoming and outgoing mail servers are set to pop3 and smtp respectively. Also be sure to check your password and ISP login information is correct. For example if i enter a wrong digit in my password and try to log into virgin it says 'connection failed, invalid user name and or password'. The message you describe could be your ISPs way of telling you that something in your logon info is incorrect.

try all the above first and if no success my suggestion is to firstly contact you ISP and find out if there are any restrictions placed on your account and if not then completely uninstall and reinstall all of your email and internet software. this worked for me when i had a similar error.;)

good luck;)

Re: MS Outlook 2003 problem
 

Correction this is on a network, in my office.

Re: MS Outlook 2003 problem
 

Seems like it that case maybe your network administrator has imposed some kind of restrictions. other then that i cant help any more than that. sorry. im baffled.:(

have a chat with your office network administrator/server administrator. good luck

Re: MS Outlook 2003 problem
 

Maybe this will help;

If you want to open a hyperlink you may receive the following message:
"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator"
1. Open the INTERNET EXPLORER | TOOLS | INTERNET OPTIONS | PROGRAM | RESET WEB SETTINGS
2. Please verify, that under INTERNET PROGRAMS the correct e-mail program is selected.
3. Click to select the Internet Explorer should check to see whether it is the default browser check box
4. When the Internet Explorer starts the next time, it will ask you to be the default browser, please click YES.

I stole it from some site after a quick google. If this doesn't help, google the error message as there is plenty of things to try, just this looks the easiest, and most likely imo.

Re: MS Outlook 2003 problem
 

i discovered this site

all describing virtually the same problem

www.d-a-l.com/help/archive/index.php/t-1191.html