DaniWeb IT Discussion Community - program error for cd burner program

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billy61788

Dec 26th, 2003 11:28 pm

program error for cd burner program

I have Roxio Easy CD Creator 5 and I've used it for a few months now without any problems. Today i tried to burn a cd and a program error box popped up. It said, "CREAT50.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." and i clicked ok. I restarted my computer and tried to burn the cd again on a new blank disk and this error came up again. What is causing it and how do i fix it? Thanks

-Billy

TallCool1

Dec 26th, 2003 11:34 pm

Re: program error for cd burner program

Quote:

Originally Posted by billy61788

I have Roxio Easy CD Creator 5 and I've used it for a few months now without any problems. Today i tried to burn a cd and a program error box popped up. It said, "CREAT50.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created." and i clicked ok. I restarted my computer and tried to burn the cd again on a new blank disk and this error came up again. What is causing it and how do i fix it?

Start by finding the error log and reading its contents. Post them so we can help.

billy61788

Dec 27th, 2003 12:16 am

Re: program error for cd burner program

how do i find the log?

cscgal

Dec 27th, 2003 12:38 am

Re: program error for cd burner program

Go to the Start menu, then to Settings, then to the Control Panel. Choose Administrative Tools. Click on error log. There should be a listing of all the system crashes and all the application crashes your computer has experienced over the past X amount of time.

billy61788

Dec 27th, 2003 12:45 am

Re: program error for cd burner program

I went into Administrative Tools and i dont see error log. The only icons it has are Component Services, Computer Managment, Data Sources(ODBC), Event Viewer, Local Secuirty Policy, Performance, Services, and the last one it Telnet Server Administration. Would the error log be in one of those or is it located somewhere else?

CLEARICE01

Dec 27th, 2003 3:52 am

Re: program error for cd burner program

i dont know if this will help but try it http://www.roxio.com/en/support/ecdc...it_error.jhtml

billy61788

Dec 27th, 2003 11:31 pm

Re: program error for cd burner program

That might be whats causing the problem. I'll run my virus checker and let you know if it clears the problem.

billy61788

Dec 27th, 2003 11:52 pm

Re: program error for cd burner program

my virus scan found 2 viruses but it did not disinfect it. does anyone know a free website that will disinfect viruses?

billy61788

Dec 28th, 2003 12:29 am

Re: program error for cd burner program

i found a program and one of the viruses have been removed. the second viruse it could not remove so it was renamed. i dont think that this virus was part of Roxio so if you can help me find my error log then we can go back and try that. thanks.

caperjack

Dec 28th, 2003 8:25 am

Re: program error for cd burner program

Some error logs are stored in the root of C:\ or c:\windows or maybe in the roxio folder in c:\program files\roxio

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