Major IE Problem
 

To start off, whenever i open up my internet browser i cannot click hyperlinks which open up new windows. This then proceeds to freeze and then finally crash. If i open up task manager it says that internet explorer is not responding. If i right click these 2 windows underneath the application tab and click go process, the main internet windows process is IEXPLORER.exe (as suspected) and the popup window process is EXPLORER.exe, this may be correct but i would have suspected it to be IEXPLORER.exe. This problem has been bugging me for about a week or 2 now, and have recently realised this is since my adblocker demo had expired. If anyone could please help me i would be extremely grateful as i cannot even update my website due to hyperlinks not beng able to work.

Re: Major IE Problem
 

time to run some spyware removal programs .

Re: Major IE Problem
 

HI

Explorer.......is windows
Iexplore.......is Internet explorer

IEXPLORER.....has been called....Virus/Trojan/Worm/Adware/Spyware

In fact the application is a variant of the RapidBlaster parasite which downloads advertising from the Internet and displays it periodically.

First download and run this :-

http://www.wilderssecurity.net/downloads/rbkiller.exe

Then

Please Download hijackthis from

http://www.merijn.org/files/hijackthis.zip

Unzip, doubleclick HijackThis.exe, and hit "Scan".

After the scan has finished the "scan" button will turn into a "save log" button

save the log file and paste it here

Do not delete anything yet, as most things hijackthis finds are harmless and needed.

steam

Re: Major IE Problem
 

I used Spybot to remove spyware , and initially i thought this had worked as popup windows could now open but another problem has occured that most popup windows are just blank!, just a plain blank white screen with no address in the address bar or nothing. I ran RapidBlaster killer and it said nothing was detected.
Can anyone help?

Re: Major IE Problem
 

Logfile of HijackThis v1.97.7
Scan saved at 12:07:50, on 04/01/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\NORTON~2\navapw32.exe
C:\WINDOWS\uptodate.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Sky Alerts\skinkers.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Norton Utilities\SYSDOC32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Sean\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchandclick.com/metasearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.timesupport.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.timesupport.com
O2 - BHO: (no name) - {000000F1-34E3-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\FOne.dll
O2 - BHO: (no name) - {0DDBB570-0396-44C9-986A-8F6F61A51C2F} - C:\WINDOWS\System32\msiefr40.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C2-5297EF71F44A} - C:\WINDOWS\System32\stlbupdt.DLL
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: (no name) - {6085FB5B-C281-4B9C-8E5D-D2792EA30D2F} - C:\WINDOWS\System32\netpal.dll (file missing)
O2 - BHO: (no name) - {7DD896A9-7AEB-430F-955B-CD125604FDCB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\StopzillaBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {A0C57F8B-D864-4DBA-AD7B-0DB58C30C74E} - (no file)
O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C2-5297EF71F44B} - C:\WINDOWS\System32\stlbupdt.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Supastatus] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [Rundll32_7] rundll32.exe C:\WINDOWS\System32\msiefr40.dll,DllRunServer
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C2-5297EF71F44B}] rundll32.exe C:\WINDOWS\System32\stlbupdt.DLL,DllRunMain
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Kernel32] Kernel32.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
O4 - HKLM\..\Run: [OUBIOVBIP] C:\WINDOWS\OUBIOVBIP.exe
O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe
O4 - HKLM\..\Run: [UOUB] C:\WINDOWS\UOUB.exe
O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autorun
O4 - HKLM\..\RunServices: [Kernel32] Kernel32.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SkySportsCluster] C:\Program Files\Sky Alerts\skinkers.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Browser Pal Toolbar (HKLM)
O9 - Extra button: Subscribe in Desktop Sidebar (HKLM)
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar (HKLM)
O9 - Extra button: Erotic (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.timesupport.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...845.2799305556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab

Re: Major IE Problem
 

I copyied your log to the hijackthis fourm and got this answer .So if you wantto do as suggested ,and post a new log I will post the new log there to and get back to here with there suggestions .This from hijack fourn ..

You have a number of issues, and I therefore suggest you proceed as follows:
Download Spybot - Search & Destroy http://mjc1.com/mirror/hjt/

After installing, you MUST first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove/fix all it finds.
That ought to get rid of much of your spyware.

Subsequently restart your computer, run Hijack This once more, repost to this forum thread, and show us a fresh log.

There will be more to do!

Re: Major IE Problem
 

Hi

First... there is no sign of IEXPLORER in your log (perhaps you copied the name wrong ?) or spybot has removed it.


Second.... uninstall superbar from control panel

Third .... Close all browser windows - run hijackthis and tick to fix :-

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchandclick.com/metasearch.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about_:blank

O2 - BHO: (no name) - {000000F1-34E3-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\FOne.dll
O2 - BHO: (no name) - {0DDBB570-0396-44C9-986A-8F6F61A51C2F} - C:\WINDOWS\System32\msiefr40.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C2-5297EF71F44A} - C:\WINDOWS\System32\stlbupdt.DLL
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: (no name) - {6085FB5B-C281-4B9C-8E5D-D2792EA30D2F} - C:\WINDOWS\System32\netpal.dll (file missing)
O2 - BHO: (no name) - {7DD896A9-7AEB-430F-955B-CD125604FDCB} - (no file)

O3 - Toolbar: (no name) - {A0C57F8B-D864-4DBA-AD7B-0DB58C30C74E} - (no file)
O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C2-5297EF71F44B} - C:\WINDOWS\System32\stlbupdt.DLL

O4 - HKLM\..\Run: [Rundll32_7] rundll32.exe C:\WINDOWS\System32\msiefr40.dll,DllRunServer

O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C2-5297EF71F44B}] rundll32.exe C:\WINDOWS\System32\stlbupdt.DLL,DllRunMain

O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINDOWS\uptodate.exe

O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: Browser Pal Toolbar (HKLM)
O9 - Extra button: Subscribe in Desktop Sidebar (HKLM)
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar (HKLM)
O9 - Extra button: Erotic (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)


Reboot then find and delete :-

C:\WINDOWS\uptodate.exe - file

These 2 files are probably viral :-

O4 - HKLM\..\Run: [OUBIOVBIP] C:\WINDOWS\OUBIOVBIP.exe

O4 - HKLM\..\Run: [UOUB] C:\WINDOWS\UOUB.exe

Do a free on-line virus scan here :-

http://www.pandasoftware.com/activescan/

and here :-

http://housecall.trendmicro.com/

Post a new HJT log and if it is not clean ....we'll deal with them manually.

steam