Major Popup Problem
 

ok this is what is happening... computer is running very slow and has tons of popups that both spybot and adaware will not get rid of. Nortons is the anti-virus software on this computer. most likely downloaded a few bogus popup blockers/killers also, thx for your help

Here is the HijackThis File.

Logfile of HijackThis v1.99.0
Scan saved at 4:52:26 PM, on 07/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\aclui857.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Qjqyydl\Vrhm.exe
C:\WINNT\system32\nsvsvc\nsvsvc.exe
C:\WINNT\system32\picsvr\picsvr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\program files\tvs\tvs_b.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
C:\WINNT\system32\vlnakp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\BestPopUpKiller\BestPopupKiller.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\system32\w?auclt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\sder\dees.exe
C:\Program Files\Norton Internet Security Professional\NISUM.EXE
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton Internet Security Professional\SymPxSvc.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Norton Internet Security Professional\ATRACK.EXE
C:\WINNT\System32\wbem\wmiapsrv.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: FlashTEnhancer Ext - {D7E588AB-A5D9-4422-B313-22A3470F9700} - c:\Program Files\Ftk\ftk.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway\Gateway Ink Monitor\GWInkMonitor.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\Hotbar\bin\4.5.1.0\WeatherOnTray.exe
O4 - HKLM\..\Run: [OSS] C:\WINNT\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [8249f2a3a346] C:\WINNT\System32\aclui857.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [SStb.exe] SStb.exe
O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
O4 - HKLM\..\Run: [aMl] C:\windows\aMl.exe
O4 - HKLM\..\Run: [wWFfCJ] C:\windows\wWFfCJ.exe
O4 - HKLM\..\Run: [Phjay] C:\Program Files\Qjqyydl\Vrhm.exe
O4 - HKLM\..\Run: [ssqb.exe] ssqb.exe
O4 - HKLM\..\Run: [CSV10P70] C:\Program Files\CSBB\CSv10P070.exe
O4 - HKLM\..\Run: [kuitrc] C:\WINNT\System32\kuitrc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Nsv] C:\WINNT\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINNT\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitediw32.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [tvs_b] C:\program files\tvs\tvs_b.exe
O4 - HKLM\..\Run: [FlaCPY] "C:\Program Files\Common Files\Java\flacpy.exe"
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\vlnakp.exe reg_run
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [FtkCPY] "C:\Program Files\Common Files\Java\ftkcpy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [Anxzj] C:\WINNT\system32\w?auclt.exe
O4 - HKCU\..\Run: [Ltho] C:\Program Files\sder\dees.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0g\aoltray.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0e\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/do...ARKETING32.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...p1.0.0.8-2.cab
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://billing-a.mhi.aol.com/netagen.../custappx2.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st_current.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info...TunesSetup.exe
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupdatednews.com/install/aun_0018.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia.com/install/pcs_0019.exe
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Professional Service - Symantec Corporation - C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
O23 - Service: Norton Internet Security Professional Accounts Manager - Symantec Corporation - C:\Program Files\Norton Internet Security Professional\NISUM.EXE
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Professional Proxy Service - Symantec Corporation - C:\Program Files\Norton Internet Security Professional\SymPxSvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINNT\wanmpsvc.exe

Re: Major Popup Problem
 

I hate to say this, but your HijackThis log looks like the Who's Who of Spyware Celebrities. :eek:

Also, you are using an outdated version of HijackThis. Please download the latest version and use that from now on.

Once you get the new version of HJT, please go through the general cleaning procedures below in order to get some/most of the "unwanted guests" off of your system:

You will need to disconnect from the Internet for most of the cleaning procedures, so you should print out the following instructions or save them into a text file using Notepad.


1. Run at least two or three of the following online anti-virus/anti-spyware scans and let them fix what they can:

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://us.mcafee.com/root/mfs/default.asp?cid=9914
http://www.pandasoftware.com/active...n_principal.htm
http://www.ravantivirus.com/scan/
http://www.bitdefender.com/scan/licence.php


2. Download, install, and run the following (free) detection and removal tools (use each program's online update function before running them to make sure you have the most current updates installed).

After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find:

ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en
Ad Aware SE Personal - http://www.lavasoftusa.com/
SpyBot Search & Destroy - http://www.safer-networking.org/


3. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders (but not the folders themselves):

Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!

1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files

- Delete the entire content of your C:\Windows\Temp folder.

- Delete the entire content of your C:\Windows\Prefetch folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.

- Empty your Recycle Bin.

- Reboot normally.


* After doing as much of the above as possible, please run HijackThis again and post a fresh log.