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| I Keep Getting An Application Error Message! Hi, If anyone could help me I would appreciate it. I just had my hard drive replaced in my computer and I was reinstalling everything on it. I reinstalled Music Match Jukebox 10.0 and I keep getting this error message. mmjb.exe-application error The instruction at "0x7c2821b2" referenced memory at "0x0000001c". The memory could not be read. Click ok to terminate the program. I've uninstalled mmjb and reinstalled it and it still doesn't work. System: Microsoft Windows XP Home Edition Version 2002 Service Pack 2 Intel Pentium 4 CPU 3.00 GHz 2.99 GHz 0.99 GB of Ram Please Help! |
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| Re: I Keep Getting An Application Error Message! Hmm, that sounds like a hardware prob, but we'll double check that. Download HijackThis (current verison is v1.99.1) or here (Alternate 1, a self-extracting zip file) or here (Alternate 2, an *.exe file) Make a new folder to put your HijackThis.exe into. (Anywhere on your hard drive is fine other than your Desktop or the Temp folder. Suitable examples are:
Extract and save the HijackThis download to the new folder you made. Then navigate to it and run HijackThis from there. (This is to ensure it makes the necessary backups for recovery if fixes are made) Then, doubleclick HijackThis.exe, and click Scan. When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and copy & paste its contents in your reply. Most of what it lists will be harmless or even essential, don't try to fix anything yourself. Thanks. |
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| Re: I Keep Getting An Application Error Message! Hi, Here is my hijack save log! Logfile of HijackThis v1.99.1 Scan saved at 12:38:33 PM, on 4/28/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\eMule\emule.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\svchost.exe C:\DOCUME~1\Sheila\LOCALS~1\Temp\56exmodul32.exe C:\WINDOWS\System32\alg.exe C:\DOCUME~1\Sheila\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://updates.installshield.com/Get...02.2&u=&l=1033 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Microsoft Configuration - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\mscfg.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=050706 serial=WA12WRX-0000002-HMD lang=EN O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe O4 - HKLM\..\Run: [.nvsvc] C:\WINDOWS\system\smss.exe /w O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0 O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/game...ts/y/et1_x.cab O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/game.../y/mjst4_x.cab O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potg_x.cab O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.5.0.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1146102896828 O20 - Winlogon Notify: gdiwxp - gdiwxp.dll (file missing) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe O23 - Service: Windows Log - Unknown owner - C:\WINDOWS\system32\nvsvcd.exe I hope this helps! Thanks, sblanton |
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| Re: I Keep Getting An Application Error Message! Umm...ya never moved the icon from the initial folder, as asked by the first post. Fix this and post a new scan, and we'll work from there. Thanks. :) |
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| Re: I Keep Getting An Application Error Message! Hi, What do you mean I didn't move the icon from the initial folder. I did exactly what was instructed. I made a new folder and save it there and then closed it out and opened it back up where I made the new folder and then scanned it. I don't know what else you wanted me to do. Please explain!! I'm not real good at this computer stuff. Thanks, Sheila |
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| Re: I Keep Getting An Application Error Message! heh my bad, I apolegize. You're pretty infected, but we can fix all of it. Let's do this. Open Program Files (My Computer > Local Disc (C: ) > Program Files). When ya open it, right click, and create a new folder here. Name it 'HJT'. Now, drag the HJT program icon into this new folder. __________________________ NOTE: Some of this process will be done while in safe mode. Save them to a Notepad file, as you will not be able to access the internet while in Safe Mode. After doing this, follow up by downloading CCleaner, and specifically choosing the most recent version. Then, follow these steps: 1. Close all programs so that you are at your desktop. 2. Double-click on the "My Computer" icon. 3. Select the "Tools" menu and click "Folder Options". 4. After the new window appears select the "View" tab. 5. Place a checkmark in the checkbox labeled "Display the contents of system folders". 6. Under the "Hidden files and folders" section select the radio button labeled "Show hidden files and folders". 7. Remove the checkmark from the checkbox labeled "Hide file extensions for known file types". 8. Remove the checkmark from the checkbox labeled "Hide protected operating system files". 9. Press the "Apply" button and then the "OK" button and shutdown My Computer. 10. Now your computer is configured to show all hidden files. Now, install the program. Open it, and choose the 'Options' tab. Inside, hit the 'Custom' tab, and add the following folders (Note: Not all of these files are on every computer. If one of these isn't present, skip it): C:\Windows\Temp C:\Temp C:\Documents and Settings\<Every user listed>\Local Settings\Temp C:\Documents and Settings\<Every user listed>\Local Settings\Temporary Internet Files\Content.IE5 C:\Documents and Settings\<Every user listed>\History C:\Documents and Settings\<Every user listed>\Cookies C:\Windows\Prefetch After doing this, move back to the 'Cleaner' tab, and inside this, be sure your open to the 'Windows' tab. Inside, check the box labeled 'Custom Files and Folders'. Now close the program. ____________________ Please download the Killbox. Unzip it to the desktop but do NOT run it yet. ______________________ Now, follow by downloading Ewido Security Suite.
Now, open HJT, and place checks by the following entries: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: Microsoft Configuration - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\mscfg.dll O4 - HKLM\..\Run: [.nvsvc] C:\WINDOWS\system\smss.exe /w O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O20 - Winlogon Notify: gdiwxp - gdiwxp.dll (file missing) O23 - Service: Windows Log - Unknown owner - C:\WINDOWS\system32\nvsvcd.exe After placing a check by these entries, close EVERY OTHER WINDOW (including this one) and hit 'Fix Checked'. Now, reboot into Safe Mode. To do this, repeatedly click F8 while your computer is starting up. Once in Safe Mode, please run Killbox. 1) Select "Delete on Reboot". 2) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C: C:\WINDOWS\system\smss.exe C:\WINDOWS\system32\nvsvcd.exe 3) Return to Killbox, go to the File menu, and choose "Paste from Clipboard". 4) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt. If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.. Let the system reboot. Now, reboot into safe mode again. 1) Once in Safe Mode, please run Killbox. 2) Select "delete on reboot" and put a check in the "unregister dll�. 3) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C: C:\WINDOWS\mscfg.dll 4) Return to Killbox, go to the File menu, and choose "Paste from Clipboard". 5) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt. If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.. Let the system reboot. Now, run HJT again and save the log. Post back here with the following: 1) Ewido scan log 2) New HJT log 3) results on how the Killbox worked Thanks. |
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| Re: I Keep Getting An Application Error Message! Hi, Here is my ewido scan log, new hjt log and I guess the killbox worked okay if I did it right. --------------------------------------------------------- ewido anti-malware - Scan report --------------------------------------------------------- + Created on: 12:27:37 AM, 4/30/2006 + Report-Checksum: 20317333 + Scan result: HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\Browser -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\Faceplate -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\History -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\Resources -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\Stations -> Adware.HiWire : Cleaned with backup HKU\S-1-5-21-2025429265-606747145-682003330-1004\Software\Hiwire\MusicMatch\WebUpdate -> Adware.HiWire : Cleaned with backup C:\Documents and Settings\Scot\Cookies\scot@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup C:\Documents and Settings\Scot\Cookies\scot@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup C:\Documents and Settings\Scot\Cookies\scot@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup C:\Documents and Settings\Sheila\Cookies\sheila@rotator.adjuggler[1].txt -> TrackingCookie.Adjuggler : Cleaned with backup C:\Documents and Settings\Sheila\Cookies\sheila@www.myaffiliateprogram[1].txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\18exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\31exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\48exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\52exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\55exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup C:\Documents and Settings\Sheila\Local Settings\Temp\94exmodul32.exe -> Trojan.Agent.qp : Cleaned with backup ::Report End Logfile of HijackThis v1.99.1 Scan saved at 1:12:05 AM, on 4/30/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\eMule\emule.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_director.exe C:\PROGRA~1\MUSICM~1\MUSICM~2\MM_TDM~1.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://updates.installshield.com/Get...02.2&u=&l=1033 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: CCfg Object - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\system32\mscfg.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=050706 serial=WA12WRX-0000002-HMD lang=EN O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0 O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/game...ts/y/et1_x.cab O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/game.../y/mjst4_x.cab O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potg_x.cab O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.5.0.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1146102896828 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe I hope I did everything right. I'm still getting the same error message when I try to use musicmatch. Thanks, sblanton |
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| Re: I Keep Getting An Application Error Message! Ok, let's try this 1 more time, and if this doesn't work, we'll have to try something else: Copy this advise to a Notepad file. Save it to your desktop. We will use it later. 1) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option. 2) Once in Safe Mode, please run Killbox. 3) Select "delete on reboot" and put a check in the "unregister dll�. 4) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C: C:\WINDOWS\system32\mscfg.dll 5) Return to Killbox, go to the File menu, and choose "Paste from Clipboard". 6) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt. If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.. Let the system reboot. Post back here with a new HJT log. Thanks. |
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| Re: I Keep Getting An Application Error Message! Hi, I ran the killbox again and here is the HJT log. Logfile of HijackThis v1.99.1 Scan saved at 9:03:23 PM, on 4/30/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe C:\Program Files\eMule\emule.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://updates.installshield.com/Get...02.2&u=&l=1033 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: CCfg Object - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\system32\mscfg.dll (file missing) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=050706 serial=WA12WRX-0000002-HMD lang=EN O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0 O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/game...ts/y/et1_x.cab O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/game.../y/mjst4_x.cab O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potg_x.cab O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.5.0.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1146102896828 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe I hope it worked this time. Thanks, Sheila |
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| Re: I Keep Getting An Application Error Message! GOOD good, it looks to be gone. Fix this one more time: O2 - BHO: CCfg Object - {40205287-E793-41AC-B95C-D8D064BA33CA} - C:\WINDOWS\system32\mscfg.dll (file missing) And post back a new log. Thanks. |
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