Desktop recovery
 

my system is hp510n 512 mb ram 40 gb hard drive. i can open ms explorer and nero, mirc fine. but i cannot open my computer or hp pavillion or i.e. my desktop keeps shutting down due to error. i try all three options but they dont restore my active desktop. when i try to open the apps that i mentioned all my desktop icons disappear for one or two miutes and the desktop shutdown screen reappears. registry mechanic is the only program i have recently downloaded. i have tried system restore but it wont restore my computer to an earlier time. thank you.

Re: Desktop recovery
 

Are you running any anti-virus software?
If not try this:-

http://www.avast.com/i_idt_1016.html

Have you updated with the latest patches from Microsoft Windows Update?
If not try this and click Yes to install:-

http://v4.windowsupdate.microsoft.com/en/default.asp

Hope this helps

Aquarius
:)

Re: Desktop recovery
 

as a matter of fact i am running avast. but everytime i try to d/l the patch it goes incomplete and i have tried all the methods to lower my security features but it doesnt help.

Re: Desktop recovery
 

Use this link and scroll down to where it says Patch Availability
click on that and select your operating system:-
http://www.microsoft.com/technet/sec.../MS03-039.mspx
this should protect against Blaster virus

Use this link and scroll down to the section with your Operating System and download and run the patch:-
http://www.microsoft.com/technet/sec.../MS04-011.mspx
this should protect you against Sasser Virus

Re: Desktop recovery
 

Have you used Registry Mechanic and made changes to your system? If so, do you know what they were?

You really should not 'fiddle' with programs which can alter the way your system works, or even disable functions entirely, because you can render the system unusable.

Does this sound like a potential explanation?

If so, and you've no idea what you've played around with, then perhaps a format/clean install is the best route to follow, avoiding the use of 'tinkering' programs next time round.

Re: Desktop recovery
 

hello everybody about using avast i wouldn't recommend it sincerely i didn't like this program it has a little weakness on a patch that send a virus to my pc and later couldn't remove it at last found what it was and removed it

Re: Desktop recovery
 

"setup could not verify integrity of update inf. make sure cryptographic system is operating on this computer" is the message i get when trying to install either of the patches. man im at a lost as to what to do now.

Re: Desktop recovery
 

What Operating system are you using?

Re: Desktop recovery
 

the system i was using was xp. but last night i talked to computer tech at best buy and told him my problem and he said i needed to upgrade to xp professional saying that would fix the problem. well i bought the upgrade installed it and it hasnt solved my problem at all. if reinstalling windows didnt work im at a real loss as to what to do now. if you have any ideas i would appreciate. thanks.

Re: Desktop recovery
 

Are you set up with just one user acount ,If so have you tried creating a new user acct in control panel /users .
To see if it has the same troubles !