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| I have an internet connection but cannot access web pages!!! HELP!!! Hello all, About 2-3 days ago my computer hasn't been able to access the internet. I have Bellsouth Dsl and currently running Windows 2000. I called my ISP and they told me that my modem may have not been working properly and they sent me another one. But I keep getting the same problem with my internet displaying error pages such as "Action Canceled" or "Page cannot be displayed" with a "cannot find server or DNS error". My modem confirms that I'm connected as well as Bellsouth telling me that as well. I've tried winsock fix, flushing my dns and reregistering it, dns page fix, constantly resetting my modem and restarting it, IE fix, the programs that were recommended on here ad aware and spybot and I still get nothing. Now when I restart my modem I can access the internet but it only lasts for about 10 minutes or so. I have no firewall or AVG (I recently had avast prior to the problems and unistalled it because I thought that was the problem) I've decided to submit my HIjack log which is below. Any help would be gladly appreciated. Below is my HIjack this log: Logfile of HijackThis v1.99.1 Scan saved at 7:53:55 PM, on 4/21/2007 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\LEXBCES.EXE C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\LEXPPS.EXE C:\WINNT\System32\svchost.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\WINNT\system32\stisvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\Explorer.EXE C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\TorCP\torcp.exe C:\PROGRA~1\MICROS~4\wcescomm.exe C:\Program Files\Common Files\Motive\BellSouthBrowser.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe C:\PROGRA~1\MICROS~4\rapimgr.exe C:\Program Files\CommunicationApplet\CommunicationApplet.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Avant Browser\avant.exe C:\PROGRA~1\WINZIP\winzip32.exe C:\unzipped\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 82.144.235.154:8080 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*test-speed.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;service1.symantec.com;*.nai.com;*.networkassociates.com;<local> R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [HelpCenter] C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe /P HelpCenter O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\AM\BellSouthAlertManager.exe" /AUTORUN O4 - HKLM\..\Run: [MotiveReportAgent] "C:\Program Files\Common Files\Motive\McciBootStrapper.exe" /url="-url=file://C:\Program Files\Common Files\Motive\ReportAgent.html" /browsertype=CustomMSIE /browserpath="C:\Program Files\Common Files\Motive\BellSouthBrowser.exe" /hidden O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe O4 - HKCU\..\Run: [TorCP] C:\Program Files\TorCP\torcp.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm.exe" O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe" O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: CommunicationApplet.lnk = C:\Program Files\CommunicationApplet\CommunicationApplet.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228 O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O15 - Trusted Zone: *.rexplorer.net O15 - Trusted Zone: http://*.turbotax.com O16 - DPF: Yahoo! Checkers - http://download2.games.yahoo.com/gam...ts/y/kt4_x.cab O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/...ad/tgctlcm.cab O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdcco...ad/tgctlsr.cab O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - http://www.samsung.com/plugin/vmpins...3d/SGH%2Di607/ O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://pbells.broadjump.com/wizlet/...ller_4-0-0.cab O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://support.rexplorer.net/iftw_install//iftwclix.cab O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab O16 - DPF: {7E9522CF-6B95-46D6-8E2F-7638F507313F} (BLS_SpeedOP.systemcheck) - http://www.fastaccess.drivers.bellso...ls_speedop.cab O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/S...ller_4-2-0.cab O20 - Winlogon Notify: ActiveSync - C:\WINNT\SYSTEM32\WcesWlgn.dll O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! Download anti-spyware and antivirus and scan and this k this might fix ur plobrem |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! what's in your hosts file? do you manage to ping external IPs, or hostnames? |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! A few things to check: - Has someone plugged in a new telephone or answering machine on your system, or removed one of the telephone filters? - Did the phone and DSL cables on the adaptor get switched? - Are all of the connection lights lit on the modem? If not, you have a service outage or one of the telephone line problems above. - Did your internet drivers get switched to a dial-up modem somehow? - Check the settings under the internet connections tab in your tools/options menu. - Your ISP may be down. |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! Under network settings please check that you are set to get your IP and DNS servers automatically. |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! Quote:
No new telephone or answering machine and I checked the adaptor as well as all the filters. All of the connections lights are on, I checked the network settings and my ISP is up...the funny thing about is that when I tried to connect with my usb cable it works though it disconnects at times I also have to reload a few pages, but I don't like the speed that's sacrificed when I use the usb cable. |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! Quote:
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! my name is raul...why dont u try a alternate webbrowser like mozilla...od u can also try delteing cache...resetting websetings and accept all cookies from internet options.....try repairing internet explorer by doing ....sfc /scannow from the run window..if nothing works u need to get in touch with microsoft to repair the browser |
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| Re: I have an internet connection but cannot access web pages!!! HELP!!! The fact that it works with usb indicates that the internet setting has been changed from the ethernet port to a usb port. |
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