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-   -   What Should I Do Next? (http://www.daniweb.com/forums/thread9200.html)

bill786 Aug 7th, 2004 4:35 pm
sksyn32.exe error when I log-in to XP and res://<the nightmare
 
Sorry if this is in the wrong forums, but this problem has 2 parts. I have a Toshiba Laptop, Windows XP SP1(XP Home Edition)

Problem #1:

Well, as soon as I log-in to my windows XP account, before my desktop loads, this error comes like 5 times: click here for picture

Details of Picture: First thing you can't see anything, but that is not the point. It is the error that comes alot, you have probably seen alot it if you have Xp (the send error report or don't send thing error). Here is a little description of what the famous annoying error says:

Top white space: syskn32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Middle Gray Space: If you were in the middle of something...blah blah blah...

Bottom 2 buttons: Button1: Send Error Report / Button 2: Don't Send

That is first error, another one like that comes with it also 2 times with this one which says all the same stuff except not syskn32.exe, but it says addgq.exe . These 2 errors slow down the log-in speed and keep annoying me on log-in. Please help me.

Problem #2:

Well, my res://?.dll#????? problem is over, but only on my account. All the other accounts on my laptop still have the problem, what is wrong here. My account only has the CLICK HERE problem. I did the fix, but it is only fixed temporarily, so the can't find websitename.com error keeps coming back every time I close and re-open IE.

CAUSE:
Well, I am not sure, but it started after I installed trojan hunter and after I finished a spy-bot S&D scan, ad-aware scan, CWShredder scan, and an About Buster Scan in Safe Mode. But it can't be the scan fixes because it has never happened before, but the About Buster in safe mode scan could have done something. As soon after this the res:// problem and everything else happened. I am pretty sure the Trojan Hunter did it because I restored my computer to one day ago so trojan hunter was remover and my last scan of Spybot was undone. Now my IE's res:// problem was fixed (on my account only), but the problems above have started. What should I do?

Below is a fresh Hi-jack Log:

Logfile of HijackThis v1.98.2
Scan saved at 3:44:42 PM, on 8/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\apptf32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MoreResults\MoreResults.exe
C:\WINDOWS\system32\apiny32.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\RAMASST.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://nynds.dll/index.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://nynds.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9AD28319-99FD-872D-AADE-9A73546279FA} - C:\WINDOWS\system32\atlfq.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [MoreResults] C:\Program Files\MoreResults\MoreResults.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [apiny32.exe] C:\WINDOWS\system32\apiny32.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\RunOnce: [addgq.exe] C:\WINDOWS\addgq.exe
O4 - HKLM\..\RunOnce: [msdu.exe] C:\WINDOWS\system32\msdu.exe
O4 - HKLM\..\RunOnce: [appmz.exe] C:\WINDOWS\system32\appmz.exe
O4 - HKLM\..\RunOnce: [sdkir.exe] C:\WINDOWS\system32\sdkir.exe
O4 - HKLM\..\RunOnce: [syskn32.exe] C:\WINDOWS\system32\syskn32.exe
O4 - HKLM\..\RunOnce: [ntnm.exe] C:\WINDOWS\system32\ntnm.exe
O4 - HKLM\..\RunOnce: [msob32.exe] C:\WINDOWS\msob32.exe
O4 - HKLM\..\RunOnce: [winox.exe] C:\WINDOWS\winox.exe
O4 - HKLM\..\RunOnce: [atlxr.exe] C:\WINDOWS\atlxr.exe
O4 - HKLM\..\RunOnce: [addwa.exe] C:\WINDOWS\system32\addwa.exe
O4 - HKLM\..\RunOnce: [crmf.exe] C:\WINDOWS\system32\crmf.exe
O4 - HKLM\..\RunOnce: [ntyr32.exe] C:\WINDOWS\system32\ntyr32.exe
O4 - HKLM\..\RunOnce: [atlly.exe] C:\WINDOWS\atlly.exe
O4 - HKLM\..\RunOnce: [msrd.exe] C:\WINDOWS\system32\msrd.exe
O4 - HKLM\..\RunOnce: [mfcuh32.exe] C:\WINDOWS\system32\mfcuh32.exe
O4 - HKLM\..\RunOnce: [sdkyn32.exe] C:\WINDOWS\sdkyn32.exe
O4 - HKLM\..\RunOnce: [addfq32.exe] C:\WINDOWS\system32\addfq32.exe
O4 - HKLM\..\RunOnce: [sdkqn.exe] C:\WINDOWS\sdkqn.exe
O4 - HKLM\..\RunOnce: [apisa32.exe] C:\WINDOWS\system32\apisa32.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccom...ad/tgctlcm.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_42.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0631ccf5...p/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab

crunchie Aug 8th, 2004 1:10 am
Re: sksyn32.exe error when I log-in to XP and res://<the nightmare
 
Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O2 - BHO: (no name) - {9AD28319-99FD-872D-AADE-9A73546279FA} - C:\WINDOWS\system32\atlfq.dll

O4 - HKLM\..\RunOnce: [addgq.exe] C:\WINDOWS\addgq.exe
O4 - HKLM\..\RunOnce: [msdu.exe] C:\WINDOWS\system32\msdu.exe
O4 - HKLM\..\RunOnce: [appmz.exe] C:\WINDOWS\system32\appmz.exe
O4 - HKLM\..\RunOnce: [sdkir.exe] C:\WINDOWS\system32\sdkir.exe
O4 - HKLM\..\RunOnce: [syskn32.exe] C:\WINDOWS\system32\syskn32.exe
O4 - HKLM\..\RunOnce: [ntnm.exe] C:\WINDOWS\system32\ntnm.exe
O4 - HKLM\..\RunOnce: [msob32.exe] C:\WINDOWS\msob32.exe
O4 - HKLM\..\RunOnce: [winox.exe] C:\WINDOWS\winox.exe
O4 - HKLM\..\RunOnce: [atlxr.exe] C:\WINDOWS\atlxr.exe
O4 - HKLM\..\RunOnce: [addwa.exe] C:\WINDOWS\system32\addwa.exe
O4 - HKLM\..\RunOnce: [crmf.exe] C:\WINDOWS\system32\crmf.exe
O4 - HKLM\..\RunOnce: [ntyr32.exe] C:\WINDOWS\system32\ntyr32.exe
O4 - HKLM\..\RunOnce: [atlly.exe] C:\WINDOWS\atlly.exe
O4 - HKLM\..\RunOnce: [msrd.exe] C:\WINDOWS\system32\msrd.exe
O4 - HKLM\..\RunOnce: [mfcuh32.exe] C:\WINDOWS\system32\mfcuh32.exe
O4 - HKLM\..\RunOnce: [sdkyn32.exe] C:\WINDOWS\sdkyn32.exe
O4 - HKLM\..\RunOnce: [addfq32.exe] C:\WINDOWS\system32\addfq32.exe
O4 - HKLM\..\RunOnce: [sdkqn.exe] C:\WINDOWS\sdkqn.exe
O4 - HKLM\..\RunOnce: [apisa32.exe] C:\WINDOWS\system32\apisa32.exe

Download About:buster from http://malwarebytes.biz/AboutBuster.zip and unzip it to your desktop.

Download & instal Adaware from here
& update it before scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.' Do not run yet

Click here for instructions on how to boot into safe mode.

Boot up in safe mode.

Run About:buster, click OK, Start, and OK again to start the scan. Let it scan and fix everything it finds.

Still in safe mode, do a full system scan with Adaware. When the scan is finished select *next* & place a check in the boxes to the left of what is found & click *next* again. Let it delete those entries.

Reboot your computer in normal mode. Post another log as there is more to do.

bill786 Aug 11th, 2004 12:25 am
What Should I Do Next?
 
Well I followed your directions in the other post Crunchie, CLICK HERE FOR THE OTHER POST . Now, what should I do next. The log-in problem is fixed now, but the www. problem keeps coming back. What are my next instructions. Below is a fresh hi-jack log.


Logfile of HijackThis v1.98.2
Scan saved at 11:38:00 PM, on 8/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\apptf32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\apisa32.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {72AD0FFC-F791-779E-2F76-0FB10CEAD4B1} - C:\WINDOWS\system32\javadn.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [MoreResults] C:\Program Files\MoreResults\MoreResults.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [apiny32.exe] C:\WINDOWS\system32\apiny32.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
O4 - HKLM\..\Run: [vgbwpqqfako] C:\WINDOWS\System32\oiqpkqp.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccom...ad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...de5ad8573197fa
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_42.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0631ccf5...p/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab

crunchie Aug 11th, 2004 8:51 am
Re: What Should I Do Next?
 
Have merged your two threads. Please do not start another thread on this subject, just hit the reply button :) .

crunchie Aug 11th, 2004 8:58 am
Re: What Should I Do Next?
 
Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {72AD0FFC-F791-779E-2F76-0FB10CEAD4B1} - C:\WINDOWS\system32\javadn.dll

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [MoreResults] C:\Program Files\MoreResults\MoreResults.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [apiny32.exe] C:\WINDOWS\system32\apiny32.exe
O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
O4 - HKLM\..\Run: [vgbwpqqfako] C:\WINDOWS\System32\oiqpkqp.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...bde5ad8573197fa
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0631ccf...ip/RdxIE601.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\Program Files\WindowsSA-folder
C:\Program Files\MoreResults-folder
C:\Program Files\WindUpdates-folder

C:\WINDOWS\System32\pdfupd.dll-file
C:\WINDOWS\system32\apiny32.exe-file
C:\WINDOWS\System32\oiqpkqp.exe

Reboot normally after doing the above then post a fresh log please.

bill786 Aug 11th, 2004 5:03 pm
Re: What Should I Do Next?
 
Well, I did all of the above things, but I could not find:
C:\WINDOWS\System32\pdfupd.dll-file
C:\WINDOWS\system32\apiny32.exe-file
These 2 I could not find. A fresh log of hijack this has been posted below.


Logfile of HijackThis v1.98.2
Scan saved at 4:12:09 PM, on 8/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\apptf32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\apisa32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {72AD0FFC-F791-779E-2F76-0FB10CEAD4B1} - C:\WINDOWS\system32\javadn.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccom...ad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_42.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab

crunchie Aug 12th, 2004 9:27 am
Re: What Should I Do Next?
 
Update & run about:buster again as well as Adaware. Make sure to do it in safe mode.

bill786 Aug 15th, 2004 3:11 pm
Re: What Should I Do Next?
 
Well, thanks alot because all my res:// problems are finished, but the www always has to be typed problem keeps coming back. I fixed it with the IEFIX registry file, but it keeps coming back everytime I re-boot. Do I have a virus, or...........? I did 3 virus scans already, one from houscall.trendmicro.com, panda online virus scan, and norton anti-virus 2004 scan. Nothing helps. Can you help me? By the way, below is a fresh log, just in-case you need one.


NOTE: The BHO: (no name) file keeps coming back, but the file name changes.

Logfile of HijackThis v1.98.2
Scan saved at 2:23:55 PM, on 8/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\apptf32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D729152E-DC8A-1818-A137-A22D8D05AA26} - C:\WINDOWS\system32\appoc32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [netcy32.exe] C:\WINDOWS\system32\netcy32.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccom...ad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_42.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/200...Inc/bridge.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab

crunchie Aug 16th, 2004 8:31 am
Re: What Should I Do Next?
 
Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll

O4 - HKLM\..\Run: [netcy32.exe] C:\WINDOWS\system32\netcy32.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load

O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/20...TInc/bridge.cab

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\WINDOWS\system32\netcy32.exe
C:\WINDOWS\Downloaded Program Files\bridge.dll
C:\WINDOWS\apptf32.exe

Reboot normally.

Please download TheKillbox from here: http://www.computercops.biz/zx/phoenix22/KillBox.zip

Unzip the files to a folder, then double-click on Killbox.exe to run it. In the "Paste Full Path of File to Delete" box, copy and paste the following:

C:\WINDOWS\system32\appoc32.dll


Don't click any of the buttons though, instead please click on the Action menu and choose "Delete on Reboot". On the next screen, click on the File menu and choose "Add File". The filenameand path should show up in the window. If that's successful, choose the Action menu and select "Process and Reboot". You'll be prompted to reboot, do so.

bill786 Aug 16th, 2004 7:01 pm
Re: What Should I Do Next?
 
I just got a problem, all problems were fixed, but temporarily. Just now I noticed the about:blank thing come up in the hi-jack this scan. I used About Buster, and it removed everything which was causing the problem, but after I rebooted the Laptop, the problem came back. Below is what came from a fresh Hi-Jack This Scan.

NOTE: This came back also: (you will see this in the scan result below)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hubgr.dll/sp.html#37049





Logfile of HijackThis v1.98.2
Scan saved at 6:12:07 PM, on 8/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\apptf32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\hubgr.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {375C0CE9-277B-1474-3904-B569FE152065} - C:\WINDOWS\system32\addzr.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [netcy32.exe] C:\WINDOWS\system32\netcy32.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccom...ad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_42.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab


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