DaniWeb IT Discussion Community - Windows NT / 2000 / XP / 2003

Strange File in Win XP

Colin Mallett — Tue, 07 Oct 2008 14:06:04 GMT

On my son's Laptop there is a file called C:\winbkup which at 3.70GB takes up a quarter of his hard drive. Can this be deleted, or will that completely mess things up?

Slow computer

Homelink1 — Tue, 07 Oct 2008 13:13:36 GMT

I was directed by hijackthis to post this log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:36:08, on 07/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\inKline Global\PC Booster\PCBooster.exe
C:\Program Files\Registry Mechanic\RegMech.exe
D:\C Drive\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
D:\Office10\EXCEL.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - (no file)
O3 - Toolbar: (no name) - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - (no file)
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [Modem Booster] C:\Program Files\inKline Global\Modem Booster\ModemBtr.exe
O4 - HKLM\..\Run: [PC Booster] C:\Program Files\inKline Global\PC Booster\PCBooster.exe
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Open In Regedit - C:\Program Files\Open In Regedit\OpenInRegedit.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O9 - Extra 'Tools' menuitem: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.0.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase9563.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1212943081921
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/...ws-i586-jc.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/bbde...ivePreQual.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O20 - Winlogon Notify: ljJDUnki - ljJDUnki.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - D:\C Drive\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
O24 - Desktop Component 1: (no name) - http://uk.yahoo.com/?fr=fptb-

--
End of file - 11612 bytes

wholesale cheap gucci dunk lacoste adidas air force 1 converse shoes

mimi1 — Tue, 07 Oct 2008 13:03:42 GMT

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Unresponsive/very slow Office 2003 programs on Vista 64bit

Fafnir — Tue, 07 Oct 2008 12:41:38 GMT

I have a laptop running Vista Business 64bit Edition (SP1) with Office 2003 SP3 installed (version number 11.8169.8172). It encounters severe slow downs or goes unresponsive for 30-60 seconds at a time when first opening documents on a network share with Word or Excel, or when running Outlook using word as the editor and creating new emails/replying. This also happens when saving documents after the machine has been idle for a short time. This does not happen when opening documents from the local disk. The user has the same network permissions as they did when using 32bit XP Pro machines running Office 2003 which had no problems doing the same operations. The laptop sits in a docking station, but is not set to enter sleep mode. I have reinstalled both Office and Vista on separate occasions but this doesn’t seem to have changed anything.

This is driving me nuts as I can’t find anything specific to the problem on google (unless I'm missing something obvious), or anything relevant beyond faulting application logs when word hangs completely in the event log. If any further information/logs/etc is required please let me know. Any help is greatly appreciated. Thanks!

A Huge Problem.. Seeking advice.

Sky Diploma — Tue, 07 Oct 2008 11:00:46 GMT

Hello Everyone,

I have my Windows Xp operating system with perntium 4 in my Pc with 20 gb hardisk installed.

So i divided the space into 2 partitions , C: with 8 GB and D with 11 GB and the other was just unformatted.

It was running Fine. But suddenly yesterday when i just went into the C DRIVE it shows that my total memory space in Drive C: is only 2 Gb , The other 6 GB is missing. I dont have any idea on what to do , So wanted to ask for some help.
Thanks in Advance.

PC asks for Boot Disc on Start-up

cliff east — Tue, 07 Oct 2008 10:27:20 GMT

After a recent Senior Moment, I re-installed XP and have since encountered countless problems. The latest being that I have to press F11 on start-up and arrow down to HDD. How can I prevent this please.
Also, when I go on to "Stand-by" mode everything shuts down but on restart up - I get a blue screen and I have to switch off & restart.

"Dangerous viruses detected in your system" popup when opening files and folders

thehangner — Tue, 07 Oct 2008 03:26:32 GMT

Hi i am new here and trying to fix a relative's computer

First it would not boot windows so i had to reinstall the boot files from winxp cd
then once i was able to boot i ran over 6 scans from different companies (avg8, ad aware, pc doctor) i was able to remove over 15 trojans but the computer still has problems and i need your help to figure this out...

when openning a document file or folder there is a popup telling
"Attention,
Some dangerous viruse detected in your system. Microsoft WindowsXP files corrupted. This may lead to the desrtruction of important files in C:\WINDOWS. Download protection software now! Click OK to download the the antispyware.(Recommended)
YES\NO"

this page will also randomly appear when browsing the internet

I desesperately need your help!

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:53 PM, on 10/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dufpy.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: VRLWarningBHO Class - {0DCD4F35-9FD5-420b-A9AA-FED0E2AECEE0} - C:\Program Files\VirusRL2009\AVLWarning.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Osma - {6599A965-FA2D-41CD-95B1-13140F1CF8A3} - C:\WINDOWS\system32\rgf.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: 590075 helper - {AFC8A14F-B50A-4F0F-8FB7-77982092D81D} - C:\WINDOWS\system32\590075\590075.dll (file missing)
O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll (file missing)
O3 - Toolbar: Internet Service - {144A6B24-0EBC-4D89-BF09-A06A718E57B5} - C:\Program Files\Applications\iebr.dll (file missing)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/ca..._2.3.6.108.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1212115273359
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F75A1FA-4882-4AA4-A2A7-5E4E15FD580C}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O22 - SharedTaskScheduler: impetuousities - {0ba3e00d-b660-46e6-a2db-2672ee82dc98} - C:\WINDOWS\system32\oanlvs.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe

--
End of file - 10355 bytes

Silent Runners log:

"Silent Runners.vbs", revision 58, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\ {++}
"smile" = "C:\Program Files\Applications\wcs.exe" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"nwiz" = "nwiz.exe /install" ["NVIDIA Corporation"]
"ISTray" = ""C:\Program Files\Spyware Doctor\pctsTray.exe"" ["PC Tools"]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\QTTask.exe" -atboottime" ["Apple Inc."]
"AppleSyncNotifier" = "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" ["Apple Inc."]
"AVG8_TRAY" = "C:\PROGRA~1\AVG\AVG8\avgtray.exe" ["AVG Technologies CZ, s.r.o."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{0DCD4F35-9FD5-420b-A9AA-FED0E2AECEE0}\(Default) = (no title provided)
-> {HKLM...CLSID} = "VRLWarningBHO Class"
\InProcServer32\(Default) = "C:\Program Files\VirusRL2009\AVLWarning.dll" [file not found]
{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\(Default) = "WormRadar.com IESiteBlocker.NavFilter"
-> {HKLM...CLSID} = "AVG Safe Search"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgssie.dll" ["AVG Technologies CZ, s.r.o."]
{6599A965-FA2D-41CD-95B1-13140F1CF8A3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Osma"
\InProcServer32\(Default) = "C:\WINDOWS\system32\rgf.dll" [null data]
{72853161-30C5-4D22-B7F9-0BBC1D38A37E}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Groove GFS Browser Helper"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll" ["Sun Microsystems, Inc."]
{A057A204-BACC-4D26-9990-79A187E2698E}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AVG Security Toolbar"
\InProcServer32\(Default) = "C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL" ["AVG, Technologies CZ, s.r.o "]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Notifier BHO"
\InProcServer32\(Default) = "C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll" ["Google Inc."]
{AFC8A14F-B50A-4F0F-8FB7-77982092D81D}\(Default) = "590075 helper"
-> {HKLM...CLSID} = "590075 Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\590075\590075.dll" [file not found]
{CFEE97A3-4911-444D-8BE8-E243A23D3DE2}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Applications\iebt.dll" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {HKLM...CLSID} = "DesktopContext Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {HKLM...CLSID} = "Desktop Explorer"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {HKLM...CLSID} = "nView Desktop Context Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{72853161-30C5-4D22-B7F9-0BBC1D38A37E}" = "Groove GFS Browser Helper"
-> {HKLM...CLSID} = "Groove GFS Browser Helper"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{2A541AE1-5BF6-4665-A8A3-CFA9672E4291}" = "Groove GFS Explorer Bar"
-> {HKLM...CLSID} = "Groove Folder Synchronization"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{A449600E-1DC6-4232-B948-9BD794D62056}" = "Groove GFS Stub Icon Handler"
-> {HKLM...CLSID} = "Groove GFS Stub Icon Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}" = "Groove GFS Stub Execution Hook"
-> {HKLM...CLSID} = "Groove GFS Stub Execution Hook"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{6C467336-8281-4E60-8204-430CED96822D}" = "Groove GFS Context Menu Handler"
-> {HKLM...CLSID} = "Groove GFS Context Menu Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{387E725D-DC16-4D76-B310-2C93ED4752A0}" = "Groove XML Icon Handler"
-> {HKLM...CLSID} = "Groove XML Icon Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{16F3DD56-1AF5-4347-846D-7C10C4192619}" = "Groove Explorer Icon Overlay 3 (GFS Folder)"
-> {HKLM...CLSID} = "Groove Explorer Icon Overlay 3 (GFS Folder)"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{AB5C5600-7E6E-4B06-9197-9ECEF74D31CC}" = "Groove Explorer Icon Overlay 2 (GFS Stub)"
-> {HKLM...CLSID} = "Groove Explorer Icon Overlay 2 (GFS Stub)"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{2916C86E-86A6-43FE-8112-43ABE6BF8DCC}" = "Groove Explorer Icon Overlay 4 (GFS Unread Mark)"
-> {HKLM...CLSID} = "Groove Explorer Icon Overlay 4 (GFS Unread Mark)"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{99FD978C-D287-4F50-827F-B2C658EDA8E7}" = "Groove Explorer Icon Overlay 1 (GFS Unread Stub)"
-> {HKLM...CLSID} = "Groove Explorer Icon Overlay 1 (GFS Unread Stub)"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{920E6DB1-9907-4370-B3A0-BAFC03D81399}" = "Groove Explorer Icon Overlay 2.5 (GFS Unread Folder)"
-> {HKLM...CLSID} = "Groove Explorer Icon Overlay 2.5 (GFS Unread Folder)"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\OLKFSTUB.DLL" [MS]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\MLSHEXT.DLL" [MS]
"{5858A72C-C2B4-4dd7-B2BF-B76DB1BD9F6C}" = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
-> {HKLM...CLSID} = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office12\ONFILTER.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\msohevi.dll" [MS]
"{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler"
-> {HKLM...CLSID} = "Microsoft Office Metadata Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler"
-> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {HKLM...CLSID} = "NVIDIA CPL Extension"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{97F68CE3-7146-45FF-BE24-D9A7DD7CB8A2}" = "NeroCoverEd Live Icons"
-> {HKLM...CLSID} = "NeroCoverEdLiveIcons Class"
\InProcServer32\(Default) = "C:\Program Files\Nero\Nero8\Nero CoverDesigner\CoverEdExtension.dll" ["Nero AG"]
"{B327765E-D724-4347-8B16-78AE18552FC3}" = "NeroDigitalIconHandler"
-> {HKLM...CLSID} = "NeroDigitalIconHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" ["Nero AG"]
"{7F1CF152-04F8-453A-B34C-E609530A9DC8}" = "NeroDigitalPropSheetHandler"
-> {HKLM...CLSID} = "NeroDigitalPropSheetHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" ["Nero AG"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG8 Shell Extension"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\
<> "{0ba3e00d-b660-46e6-a2db-2672ee82dc98}" = "impetuousities"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\oanlvs.dll" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<> "{B5A7F190-DDA6-4420-B3BA-52453494E6CD}" = "Groove GFS Stub Execution Hook"
-> {HKLM...CLSID} = "Groove GFS Stub Execution Hook"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
<> "BootExecute" = "autocheck autochk *"|"lsdelete" [null data]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<> dimsntfy\DLLName = "C:\WINDOWS\System32\dimsntfy.dll" [MS]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<> text/xml\CLSID = "{807563E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = "Microsoft Office InfoPath XML Mime Filter"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{7D4D6379-F301-4311-BEBA-E26EB0561882}\(Default) = "NeroDigitalExt.NeroDigitalColumnHandler"
-> {HKLM...CLSID} = "NeroDigitalColumnHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Nero\Lib\NeroDigitalExt.dll" ["Nero AG"]
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
AVG8 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]
Cover Designer\(Default) = "{73FCA462-9BD5-4065-A73F-A8E5F6904EF7}"
-> {HKLM...CLSID} = "NeroCoverEdContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Nero\Nero8\Nero CoverDesigner\CoverEdExtension.dll" ["Nero AG"]
XXX Groove GFS Context Menu Handler XXX\(Default) = "{6C467336-8281-4E60-8204-430CED96822D}"
-> {HKLM...CLSID} = "Groove GFS Context Menu Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
XXX Groove GFS Context Menu Handler XXX\(Default) = "{6C467336-8281-4E60-8204-430CED96822D}"
-> {HKLM...CLSID} = "Groove GFS Context Menu Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
AVG8 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG8 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\AVG\AVG8\avgse.dll" ["AVG Technologies CZ, s.r.o."]
XXX Groove GFS Context Menu Handler XXX\(Default) = "{6C467336-8281-4E60-8204-430CED96822D}"
-> {HKLM...CLSID} = "Groove GFS Context Menu Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]

HKLM\SOFTWARE\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
XXX Groove GFS Context Menu Handler XXX\(Default) = "{6C467336-8281-4E60-8204-430CED96822D}"
-> {HKLM...CLSID} = "Groove GFS Context Menu Handler"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll" [MS]

Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}

Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\ME\Application Data\Mozilla\Firefox\Desktop Background.bmp"

Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssbezier.scr" [MS]

Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

iTunesBurnCDOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.BurnCD"
"InvokeVerb" = "burn"
HKLM\SOFTWARE\Classes\iTunes.BurnCD\shell\burn\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"" ["Apple Inc."]

iTunesImportSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ImportSongsOnCD"
"InvokeVerb" = "import"
HKLM\SOFTWARE\Classes\iTunes.ImportSongsOnCD\shell\import\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"" ["Apple Inc."]

iTunesPlaySongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.PlaySongsOnCD"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\iTunes.PlaySongsOnCD\shell\play\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /playCD "%L"" ["Apple Inc."]

iTunesShowSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ShowSongsOnCD"
"InvokeVerb" = "showsongs"

thanks for looking

Print Spooler Not running

metalmover3 — Mon, 06 Oct 2008 23:05:04 GMT

For a year I have been using a Dell 3010cn laser printer on a wireless network. The Dell is attached to my office pc via a USB connection. There are three other computers in the house all connecting via wireless router. There has never been a problem printing to the Dell from the network until Sat. night. When one of the wireless pc's attempts to print the message "print spooler not running" displays. I have verified that on all of the pc's the print spooler program in on automatic and running. I have even re-started the program and removed the printer and re-installed it with the most current drivers available. There is no issue printing from the local pc. The local pc has been updated to XP SP3. Any thoughts or ideas will be welcomed.

Webpages Not Loading

casey1125 — Mon, 06 Oct 2008 22:12:08 GMT

Hello. I am a windows XP user with Mozilla Firefox as my web browser. All of a sudden, yesterday I was uable to load any webpages. I am connected to the internet and can get on AIM and even my school email, but other than that when I try to get on a website an error comes up that says "the connection was reset". I reset my wireless router and everyone else's computer in the house is working fine. I have no idea what to do or how this happened and I need my internet for school (college student!). Please help :)

Thank you.

Google links redirect to ad sites...

gpoole — Mon, 06 Oct 2008 21:58:43 GMT

I have an issue where all of the links created by searched in Google (I tried other search engines as well) when selected redirect to an ad. The link starts with the web address of www.go.google.com.... and then redirects to a website usually completely unrelated to the initial search. This has been happenning for about a week now and began after I downloaded the iTunes 8.0 update. I have since completely removed iTunes from my laptop. I have tried to a couple of different spyware/adware tools that were recommended but to no avail...most in fact, will not even allow me to access the webpage or download the tool.

I read the first "sticky" post and tried to download the scanners and tools listed, but again was not able to access those webpages or download the tools. I was able to download and run a scan with Trend Micro's Hijack This. I have copied the log file below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:35:13 PM, on 10/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Boingo\GoBoingo\GoBoingo.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\ifxtcs.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gointranet.com/mcalisters/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [FinishOptions] C:\DOCUME~1\user\LOCALS~1\Temp\hpbinxst.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [GoBoingo] C:\Program Files\Boingo\GoBoingo\GoBoingo.lnk
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O20 - Winlogon Notify: __c0042D22 - C:\WINDOWS\system32\__c0042D22.dat (file missing)
O20 - Winlogon Notify: __c00C3FCC - C:\WINDOWS\system32\__c00C3FCC.dat (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\hpbpro.exe
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\hpboid.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\ifxtcs.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (chatsupport.palm.com) (tgsrvc_chatsupport.palm.com) - SupportSoft, Inc. - C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe

--
End of file - 12226 bytes

I greatly appreciate any help with this problem. I know that I have not been able to accomplish what you all have asked of us before posting a thread, but I hope that I may be able to work around this issue if possible. Thanks in advance for any help you can offer.

Greg

Help trying to remove Virus Alert

halsey — Mon, 06 Oct 2008 21:53:51 GMT

hi I recently had an infect on my computer this Virus Alert! I did some research and thought I had cleared it out but apparently not. I now have an empty device manager. So the virus is still on my pc somewhere. I had originally tried using the Malwarebytes and then using SUPERAntispyware. It had cleared the virus so I assumed. The Virus Alert! was still on my taskbar. I had to manually set the time to 12hr rather than military time it from the HKEY registry. Then noticed my device manager is empty. My restore point didnt restore anything. I am running Windows XP SP2. I really would like some help if you guys can help. Thanks much for all those who do happen to help. If any.

Strange problem

virspy — Mon, 06 Oct 2008 18:32:21 GMT

Hello Friends,
My Name is Viru,
I faced a strange problem,
my friend system is not displaying anything after start, A black screen is comming thats all
I tried in safe mode also but no result ,
and when i tried to format the C:\ drive,
The CD is also not able to run means no autorun is going on
please help me to solve the issue.

Viru

IE displays blank page when "Done"

kitkat — Mon, 06 Oct 2008 17:49:24 GMT

Hi all,

I have problems with my internet explorer. In some sites, IE displays a blank page however the site is connected and downloads fine (can see that from the status bar before it displays "done") What's strange is that firefox loads fine and even if I try other pages apart from the main one on the site, it works as well. It just started happening. I didn' t make any updates (I use IE6) and I didn' t change anything on the settings.

I have registered the dll files as the official windows fix says, but didn't fix it.

I have also run Malwarebyte's and Avast check didn't find any viruses, but since it just started happening I can't rule out anything, I think!

Any thoughts?

Thanx!

Need help with my wife's laptop

kingt36 — Mon, 06 Oct 2008 16:14:28 GMT

I've gone through the "Read me before posting a request" thread and here are the requested log files. I am also including a hijackthis log. Your help is greatly appreciated!

Thanks.

Malwarebytes' Anti-Malware 1.28
Database version: 1234
Windows 5.1.2600 Service Pack 3

10/6/2008 11:18:34 AM
mbam-log-2008-10-06 (11-18-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 128852
Time elapsed: 26 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 18
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 23

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\ljJCuSJD.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\wnkamw.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\lvwsbk.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ljhqne.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0907ec91-e392-49d9-954c-8608ede92d83} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{0907ec91-e392-49d9-954c-8608ede92d83} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{88379d08-c9c1-4636-981d-ebcb315a9b8e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\efcaqixu (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{88379d08-c9c1-4636-981d-ebcb315a9b8e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f70a242e-2b40-4764-815d-fb1c73e62a87} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cb50df52-d06c-4e8d-8b67-a7e6ca66bb87} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{12035aaf-240b-4bbd-b47a-2fa4ef0a9b97} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\5092f358 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\ljjcusjd -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\ljjcusjd -> Delete on reboot.

Folders Infected:
C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin\2.0.26 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Program Files\altcmd (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\ljJCuSJD.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\DJSuCJjl.ini (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\DJSuCJjl.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\efcAQIxU.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\chmsruky.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ykursmhc.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wnkamw.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\lvwsbk.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ljhqne.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\myaqqvlb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\percbfjf.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\altcmd\uninstall.bat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temp\prun.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BM53a1c0c4.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM53a1c0c4.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temp\e301_appcompat.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Desktop\Cover letter.doc (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Desktop\Turner Contact HR.docx (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temp\winvsnet.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temp\TDSSe9bd.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSerrors.log (Trojan.TDSS) -> Quarantined and deleted successfully.

-----------------

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3497 (20081006)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=ba7bc3d355d16c47ab312f9d3488b7fa
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-10-06 04:04:30
# local_time=2008-10-06 12:04:30 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=303415
# found=7
# scan_time=2218
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudCgeneric.zip Win32/Bagle.gen.zip worm 37EA806C53E6C1A53BDDB3B2F5B8EF97
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack1.zip Win32/Bagle.gen.zip worm 95C94E6CED5CAF4DA7179F310A8EF13F
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack2.zip Win32/Bagle.gen.zip worm 33E52D8604A8D015B0A0BC75528BAA0C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack3.zip Win32/Bagle.gen.zip worm 4AF746A7691DDD7995574E848C3CD7E8
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VirtumondeCrack4.zip Win32/Bagle.gen.zip worm 49189EEFF28329DC227D7ED6A2775576
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZangoShoppingReport11.zip Win32/Bagle.gen.zip worm 26195DC8A348DDD4B7232A23FA7E684C
C:\WINDOWS\system32\drivers\etc\hosts.20080925-220246.backup Win32/Qhost trojan 4640CDE257F84B1C1D3D6F385F1D2B95

-----------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:37 PM, on 10/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator.DEE\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0907EC91-E392-49D9-954C-8608EDE92D83} - C:\WINDOWS\system32\ljJCuSJD.dll (file missing)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {4E583605-D8B0-49E6-8291-EB874413E92D} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {EE86DA01-A709-437B-9D38-EECBCA46A02B} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HotSync Manager.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Monopoly/Images/armhelper.ocx
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/G...onGameHost.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll wnkamw.dll lvwsbk.dll ljhqne.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8238 bytes

Windows XP Home/Non-existing PW

gfredb — Mon, 06 Oct 2008 14:55:21 GMT

I am Locked out!
Since a Windows Update, I am asked for a password for the user, either my or my wife. With my user name in the box, I tried no password (blank) and got the wallpaper with no icons. I have tried "Safe Mode": the same result with big writing; I have tried "Administrator" with no password; I have tried "Last known good configuration", but Windows thinks that locking us out is a "Good Configuration".
Can anybody help?