Jennybarry,
Thank you for the reply.Very useful.
Someone has asked me about the area which i am interested in...i am not clear about the areas involved in ITIL.Can anyone give me...

First of all i dont have proper idea about the specializations to answer ur query.can u help me in this regard...

Can anyone explain me why ITIL is required,i also want to do basic certification inthat,


suggestions required