thanks alot, this seems to have worked

I'm hoping someone out there can help me
when i open my documents or anythig else windows related i get "windows explorer has encountered a problem and needs to close". i cant get into see my files....

thanks to you Judy too
case closed!

thats a relief
thanks alot for your help

done that. the red circle is now gone and i think i'm virus free


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:06:56, on 10/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)...

ah right sorry

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:43:58, on 10/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot...

hi, im not sure what you mean by code tags
bit of a novice here. here is the log anyway

SDFix: Version 1.223
Run by UAC on 10/09/2008 at 13:19

Microsoft Windows XP [Version 5.1.2600]...

hi Judy here are the logs

Malwarebytes' Anti-Malware 1.27
Database version: 1132
Windows 5.1.2600 Service Pack 2

09/09/2008 16:50:40
mbam-log-2008-09-09 (16-50-40).txt

Scan type: Full...

Hi Judy
thanks very much
after using Malware bytes anti-malware the rec circle has gone!!
should i still paste the logs or am i safe?

very grateful
Paul

hi, i'm new to this
i have a red circle with a white x on my taskbar.
i tried searching the internet for help but everyone else who has had this all had messages popping up. i have tried clicking,...