Search Results

Showing results 1 to 40 of 45
Search took 0.01 seconds.
Search: Posts Made By: DellOutreach
Forum: Troubleshooting Dead Machines Sep 4th, 2008
Replies: 5
Views: 2,069
Posted By DellOutreach
Unfortunately, it sounds like the hard drive itself may have failed. If that is the case, then recovering your data could be expensive, or even impossible. Connecting the drive to another computer...
Forum: Monitors, Displays and Video Cards Jun 3rd, 2008
Replies: 3
Views: 1,239
Posted By DellOutreach
Hi Babanath

My name is Jim, I'm with the Dell community outreach team. What model Dell monitor do you have?
Forum: Troubleshooting Dead Machines Mar 27th, 2008
Replies: 5
Views: 3,955
Posted By DellOutreach
Hello,

This is Richard from the Dell Online Community Outreach group. The previous poster "dez21" is correct that the motherboard has to have a CMOS battery to function properly. If it appears...
Forum: Troubleshooting Dead Machines Feb 26th, 2008
Replies: 14
Views: 5,914
Posted By DellOutreach
What sequence are the indicator lights flashing in? Usually they will flash in a certain sequence to display a code. If you can provide me with the sequence they are flashing in we can find out what...
Forum: Troubleshooting Dead Machines Dec 18th, 2007
Replies: 2
Views: 5,976
Posted By DellOutreach
Hi Dana,

My name is John, and I work at Dell headquarters as a support analyst. Sorry for the late reply, as I just found your post. I hope this reaches you.

It sounds to me like an unfortunate...
Forum: Networking Hardware Configuration Dec 10th, 2007
Replies: 8
Views: 2,299
Posted By DellOutreach
Awesome!!

Great to hear. Let us know if the wireless connection is working correctly now or not and we'll figure that out too if it isn't.

Thank you,

Todd
Customer Advocate
Dell, Inc.
Forum: USB Devices and other Peripherals Dec 7th, 2007
Replies: 5
Views: 16,780
Posted By DellOutreach
The manual can be found here, if I am not mistaken:

http://support.dell.com/support/edocs/acc/P109356/en/intro.htm

Let me know if you need any other help.

John
Dell Customer Advocate
Forum: Networking Hardware Configuration Dec 7th, 2007
Replies: 8
Views: 2,299
Posted By DellOutreach
Hi,

There are normally two lights on the network cards. One simply shows that there is a connection being made, the other tells you how fast it's going. Here is a quick link that explains a bit...
Forum: Networking Hardware Configuration Dec 5th, 2007
Replies: 8
Views: 2,299
Posted By DellOutreach
Hi,

My name is Todd and I'm with Dell's online outreach program. What sort of wireless card are you using? One of the internal cards or a PC card that slides into the slot on the side of your...
Forum: Windows NT / 2000 / XP Dec 5th, 2007
Replies: 23
Views: 2,160
Posted By DellOutreach
Hello,

This is Richard from Dell's Online Community Outreach group. I read your post about how you where in the process of reinstalling Windows, but you did not have the Dell installation cd.
...
Forum: Storage Nov 30th, 2007
Replies: 5
Views: 3,522
Posted By DellOutreach
Hi,

My name is Todd and I'm with Dell's online outreach group. Did you check to see whether your system's BIOS is recognizing the drive? If you restart your system, hit the <F2> button when you...
Forum: Windows NT / 2000 / XP Nov 21st, 2007
Replies: 7
Views: 3,390
Posted By DellOutreach
Hi,

My name is Todd and I'm with Dell's onilne outreach program. What you may need to do is reset the BIOS in that system so it will re-read drives and hopefully locate the replacement hard...
Forum: Monitors, Displays and Video Cards Oct 18th, 2007
Replies: 6
Views: 9,649
Posted By DellOutreach
Hi,

The backlight is just sort of what it sounds like, it lights up the screen from the back. If the amount of light is dim, but you can still see the data on the screen like it's not...
Forum: Monitors, Displays and Video Cards Oct 17th, 2007
Replies: 6
Views: 9,649
Posted By DellOutreach
Hi,

I'm with Dell's online outreach program. I saw your post and thought I'd stop by to see if I can be of help.

When you were checking the power settings did you try to download the newest...
Forum: Windows NT / 2000 / XP Sep 24th, 2007
Replies: 4
Views: 1,064
Posted By DellOutreach
Hello,

This is Richard of Dell's Online Community Outreach. The Image Restore option (CTRL+F11) is not available for Latitude systems. To correct the current issue it would appear that a...
Forum: Windows NT / 2000 / XP Sep 18th, 2007
Replies: 7
Views: 7,270
Posted By DellOutreach
My group, Online Community Outreach is located in Round Rock, Texas.

Regards,
Richard B
Dell Online Community Outreach
Forum: Storage Sep 18th, 2007
Replies: 4
Views: 1,588
Posted By DellOutreach
Hi-

My name is John, and I work at Dell headquarters as a support analyst. I thought I might try to help you out, but given your situation, what I can provide is rather limited.

When a hard...
Forum: Windows NT / 2000 / XP Sep 14th, 2007
Replies: 7
Views: 7,270
Posted By DellOutreach
Hello,

This is Richard from Dell's Online Community Outreach group. It looks as though Windows itself has been compromised, or possibly the user account has become corrupted. The issue that you...
Forum: Windows NT / 2000 / XP Sep 14th, 2007
Replies: 2
Views: 2,141
Posted By DellOutreach
Hello,

This is Richard from Dell Online Community Outreach. This link...
Forum: IT Professionals' Lounge Sep 10th, 2007
Replies: 16
Views: 12,767
Posted By DellOutreach
Hello,

My name is Richard; I work for Dell's Online Community Outreach group. Forgetting your computer's bios password is not unusual, so we have a way to unlock that. What we need is the...
Forum: Troubleshooting Dead Machines Aug 28th, 2007
Replies: 5
Views: 1,561
Posted By DellOutreach
Hello,

This is Richard from Dell's Online Community Outreach group. I am curious about the 8000 no power issue. Try the following and report back the results.

Unplug the AC power adapter...
Forum: IT Professionals' Lounge Aug 13th, 2007
Replies: 9
Views: 1,830
Posted By DellOutreach
Hello,
This is Richard from Dell's Online Community Outreach group. What we would want to do is first determine if the computer's issue is hardware or software. If has been advised to check the...
Forum: Monitors, Displays and Video Cards Aug 9th, 2007
Replies: 4
Views: 7,610
Posted By DellOutreach
Hi,

My name is Todd and I'm with Dell's online outreach team. You can download the Intel Chipset drivers (and all drivers for that matter) from our support site, http://support.Dell.com...
Forum: Windows NT / 2000 / XP Jul 26th, 2007
Replies: 2
Views: 1,045
Posted By DellOutreach
This is John from Dell headquarters.

Many problems like this are caused by an incompatible or corrupted program. In order to figure it out, I recommend following the steps in the following...
Forum: Troubleshooting Dead Machines Jul 19th, 2007
Replies: 18
Views: 2,030
Posted By DellOutreach
Hello,

This is Richard from Dell's Online Community Outreach group. I regret that I am coming in the tail end of this thread. It appears everything is working properly now.

The reason why I...
Forum: Windows Software Jul 5th, 2007
Replies: 3
Views: 4,168
Posted By DellOutreach
Hi,

My name is Todd and I'm part of Dell's online outreach program. The Dimension E310 came with integrated video and does not have a dedicated graphics card. If your system requires a specific...
Forum: Troubleshooting Dead Machines Jun 20th, 2007
Replies: 18
Views: 2,642
Posted By DellOutreach
Updating post.
Forum: Troubleshooting Dead Machines Jun 18th, 2007
Replies: 18
Views: 2,642
Posted By DellOutreach
Hello,

My name is Richard; I am part of Dell’s Online Community Outreach group. How long has this issue been occurring with your computer? Is there anything that was installed software or...
Forum: Viruses, Spyware and other Nasties May 10th, 2007
Replies: 3
Solved: Help Plz
Views: 896
Posted By DellOutreach
Hello,

My name is Richard; I am part of the Dell’s Online Community Outreach group here in Round Rock, Texas. Has the printer issue been resolved? If not, please reply back and add any other...
Forum: Troubleshooting Dead Machines May 10th, 2007
Replies: 6
Views: 6,902
Posted By DellOutreach
What model system do you have?
Forum: Troubleshooting Dead Machines May 10th, 2007
Replies: 13
Views: 3,721
Posted By DellOutreach
Paul,

Did you install the driver for this PCMCIA card, when the card was in or out of the slot? I would suggest uninstalling the driver in the add/remove programs, and then try to reinstall it...
Forum: Troubleshooting Dead Machines May 9th, 2007
Replies: 13
Views: 3,721
Posted By DellOutreach
Hello Paul,

It appear that this issue has not been resolved for you as of yet. Let’s start with the chipset driver. There is none as the driver is naively intergraded (supported) inside Windows...
Forum: Troubleshooting Dead Machines May 4th, 2007
Replies: 13
Views: 3,721
Posted By DellOutreach
Hello,

My name is Richard; I work for Dell's Online Community Outreach here in Round Rock, Texas. I wanted to post to your thread with some information that may assist you. If you go to this...
Forum: Troubleshooting Dead Machines May 2nd, 2007
Replies: 6
Views: 1,846
Posted By DellOutreach
I’m with Dell's Online community outreach team offering support via forums and blogs. It sounds like you've narrowed it down to a thermal issue but if you still want to rule out other components you...
Forum: Troubleshooting Dead Machines Apr 13th, 2007
Replies: 5
Views: 4,513
Posted By DellOutreach
No problem. I would get the keyboard out of the way and reseat the LCD's ribbon cable. It's possible that the LCD is ok and the cable just somehow worked itself loose.
Forum: Troubleshooting Dead Machines Apr 9th, 2007
Replies: 5
Views: 4,513
Posted By DellOutreach
Worthinddave:

I’m at Dell Headquarters in Austin, Texas and I wanted to add to the thread. The previous post is correct that if the video is out and it's integrated then you’re in need of a...
Forum: Troubleshooting Dead Machines Apr 5th, 2007
Replies: 5
Views: 3,780
Posted By DellOutreach
First, if you haven't already found it you can get the service manual for the system on the Dell support website (http://support.dell.com/support/edocs/systems/pblan/)...
Forum: Monitors, Displays and Video Cards Mar 19th, 2007
Replies: 2
Views: 1,978
Posted By DellOutreach
From the sounds of it I would have said the inverter board was the problem. Since you replaced that with no change then it has to be the LCD panel itself (since the picture if fine using an external...
Forum: Troubleshooting Dead Machines Feb 19th, 2007
Replies: 9
Views: 4,828
Posted By DellOutreach
I’m at Dell Headquarters in Austin, Texas and I just came across this thread and thought I would comment. The easiest way to find out if the problem is the LCD or the video card/integrated vid/cable...
Forum: Troubleshooting Dead Machines Jan 31st, 2007
Replies: 3
Views: 3,389
Posted By DellOutreach
Hello,

My name is Mike, I’m a Dell Technical Analyst located at Dell corporate headquarters in Round Rock, TX. I'm part of an internet outreach team developed to interact with the online...
Showing results 1 to 40 of 45

 


About Us | Contact Us | Advertise | DaniWeb | Acceptable Use Policy | RSS Feed

©2003 - 2009 DaniWeb® LLC