May not be the right forum for this? Running XP pro. Using Itunes for music and Ipods. Have tons of files in Itunes. They have all been working fine until today. While in Itunes--I click a song...

Been here and the XP forum before with several issues. Some of the spyware stuff was fixed but still could not get into windows update, WMP, system and several other small issues. I finally worked...

Thanks for checking. Am posting on the xp site as well and trying a couple of more things, but I think it is back to reinstall XP and see what happens. thank you for your time in looking my stuff...

yes, but when I went back found link to MS site, couple of ideas there I might try. Push comes to shove I am going to reinstall xp. thanks for the help...

posted HJT and nothing was found. Any ideas?

Was going to do a system restore. Went to it, and only got a blank window. Tried several times,obviously there is a problem. Should I spend the $35 for windows tech support. I have a problem with...

Ok, I have followed along with Cdesia, and tried the same things. I cannot get into windows update, WMP does not work (have tried to remove and reinstall 10) and Yahoo mail I cannot compose, change,...

Checked the active x and changed them to allow. I went to the first 2 sites listed and got a blank page again. The next three went to windows update with the screen checking for latest updates, an...

I have security set to default levels. I do not see anything at the top showing blocked. I do not know if I have active x blocked. How do I check that?? By the way, thank you...

Running Xp pro. Have spybot, ad aware and windows spyware. I cannot get into windows update page. I can get to other ms windows pages. When I go to update, I get a blank screen and done at the...

I have not recently added anything, and no I have not done a system restore...that is my next move thanks.

Thanks, went to the site, and ran msmedia, everything plays in that way, tried WMP 10 download again, still get the same message internal error...

omplete log

Logfile of HijackThis v1.99.0
Scan saved at 11:11:50 AM, on 1/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running...

New HJT log after changes. I have tried to install WMP 10 and still get the internal application error...

Logfile of HijackThis v1.99.0
Scan saved at 11:09:33 AM, on 1/18/2005
Platform: Windows...

Ok, I am no longer getting the virus pop up, here is the latest log, I ran the scan and found Troj BISPY.B and Troj Small.AA. I am having problems with WMP and have tried loading it again, unk if...

I am a tard when it comes to this stuff. by get a new media player, do you mean download something like Real player?

How do I do a system restore?

Thanks

OK, while in hijack this I did a scan and checked the 10 items listed, clicked fix, then rebooted into safe mode. delieted the temp files but did not see the ones listed. went back to HJT and found...

Ok, tried both of above or all three, still had the problem, an added problem that cannot delete or change any recieved e-mail but that is for another time. I am now going to work on the next part...

I downloaded 10 and when it finished loading I got same error message. Thank you so far, any other ideas...

OK, so I take the start up disk? Then can I just reload specific files?

Logfile of HijackThis v1.99.0
Scan saved at 4:13:40 PM, on 1/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:...

when I try to run media player I get an error message. There is an internal problem with media player?? Worked yesterday...ran adaware and spybot still not working. XPpro.

New to the forum and not a true tech-no guy. running XP pro. when I open IE i get a task bar with http://xadsjt-a.offer. have run spybot and adaware and still there. Coincidentally, windows media...