Thank you! I followed your directions and used the the Adobe uninstaller. AOL is back to normal. The Adobe download page has done away.

Hello,

Last evening I was trying to print from my computer and was prompted to download Adobe Flash Player (from Adobe site) in order to be able to print this particular item. After downloading...

I uninstalled and reinstalled Mozilla/Firefox about five times. I guess the last time was the charm. It's been working fine now. Thanks to the people who responded to my problem.

Hello,

Since yesterday Firefox has ceased opening on my computer. If it does eventually open the page says, "not responding". I uninstalled it and reinstalled it and the same thing happened. ...

Hello,

I followed your directions for removal of those items in Hijack This. Everything seems back to normal with my AOL email. Thank you so very much for your help. I appreciate it very much.

I ran all scans as per your directions. Here are the results from Malwarebytes and Hijack This.

Malwarebytes:

Malwarebytes' Anti-Malware 1.38
Database version: 2332
Windows 6.0.6001 Service...

OK, I will run a full system scan with my McAfee antivirus and will run the spyware scanners also and see what they pick up.

Hello,

Don't know exactly what my husband did while opening his email on AOL. However, now every time we open the email, either his or mine, the following site keeps appearing with a blank page. ...

Thanks to all for all your suggestions! With all your advice, hopefully I can keep this new computer protected.

Thank you both for your suggestions and advice. Much appreciated.

I do keep away from file sharing sites and do try to surf safely, but you know something will sneak it's way in...

I would like to know what spyware software programs are recommended to install on my new computer. My OS is Vista. A trial of McAfee is already installed. Would you recommend I stay with McAfee...

Hello Judy,

I apologize for not reporting back here sooner. The computer seems to be running a little faster now. Thank you. My son thinks I have way too many programs, etc. in the computer...

Thank you Judy. I will get started on what you recommended here.

Hello Judy,

Yes, I would appreciate the list you spoke of. I definitely will try the two other programs you suggested. I would love to get this Dell computer running a bit faster than it is. ...

Hello Judy,

Yes, those nasty Internet Explorer popups seem to have vanished. Other than the computer running slow, it seems to be back to normal. Thank you so very, very much for your help! I...

Hello Judy,

Here are the new scan logs you requested:

Malwarebytes' Anti-Malware 1.31
Database version: 1495
Windows 5.1.2600 Service Pack 2

12/12/2008 9:58:13 PM
mbam-log-2008-12-12...

Hi,

OK, I found "report" in SD Fix in my "C" drive. I hope this is what you needed. I couldn't find anything that said "log".

SDFix: Version 1.240
Run by Lorraine on Fri 12/12/2008 at...

Hello Judy,

I followed your directions for SD Fix, however when it finished a log did not automatically open in notepad. I'm guessing I have to do this all over again? Thank you.

Hello,

Here is the new Hijack This scan for today. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:26 AM, on 12/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)...

Hello,

I was just wondering if anyone has had a chance to look at my HijackThis scan results. My Internet Explorer Popup advertisement windows seem to have stopped. Just wanted to know if there...

So sorry about that blunder.

Malwarebytes' Anti-Malware 1.31
Database version: 1482
Windows 5.1.2600 Service Pack 2

12/10/2008 2:14:03 PM
mbam-log-2008-12-10 (14-14-03).txt

Scan type:...

Hello,

Here are the results you requested:

Malwarebytes

Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

I am running Windows XP. This past Sunday, Internet Explorer started running quite wild. It would just keep opening up by itself, some pages would say "content cannot be displayed", others would...