Hello,

I have received a response from www.protonic.com (another forum) to fix the folder issue. It is a windows registry item. The details are in the attached file if anyone is interested.
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Re-installing Win XP was what I have been told to do by a systems tech. But not what I want to do. Might not have a choice unless I find a Registry Ediiting Expert, I guess I will be frustrated for...

I am having the identical problem Charles 21 described and I have also confirm all folder option settings are correct. Did anyone figure out the solution short of re-installing Win XP?