Hi James

Right click on My Computer and select Manage. On the left select disk management and select your drive. On the unallocated partition, right click and select format. You will have options...

Format the partitions from disk management in either FAT32 or NTFS.

Are you using a dhcp to assign ip's to your ethernet card? What is your isp? Also if you are using pppoe make sure that your username and password are correct :P